• Technical writer and systems consultant with broad experience in technical manuals, systems installation/maintenance/security, and software. Research, interpret, and correlate engineering data such as interface and cable diagrams, schematic drawings, and logistics provisioning data.

• Masters of Science 2012 in Program Management, Information Systems Security focus.

• Twenty-five 25 years of technical writing and editing experience, with over 10 years writing to military specifications, including six years of support to C4ISR Programs Philadelphia and SSC San Diego, and four years of support to PMA-281 Programs Patuxent River.

• Industry writing experience includes technical manuals for complex electronic and mechanical equipment, industrial machinery, and instrumentation.

• Implementation of business systems, including evaluation of software and hardware. Proven ability in networking, system troubleshooting and support.

• Training background includes development of curricula, methodology and documentation for machine rebuilds in the paper industry. Developed and delivered software training to a variety of user skill levels.

• Taught introductory Windows and MS Office courses as a Senior Adjunct Professor at Burlington County College.

• Working with automation and packaging engineers to prepare technical publications.

• Writing operator manuals and procedures for mechanical, electrical and software components for the modified and newly-designed machines.

Responsibilities include:

• Collecting source information for user interfaces
• Establishing a format and structure
• Drafting uniform and consistent text
• Using or creating photos, screenshots, diagrams
• Preparing diagrams to simplify engineering concepts
• Executing the review process
• Finalizing document release.

• Adhere to the requirements and process of the National Industrial Security Program Operating Manual NISPOM DoD 5220.22-M standard procedures and requirements for government contractors. Maintain clearance status by attending security training and refresher courses.

• Develop system administration manuals, maintenance manuals, and pocket checklists PCL for Digital Camera Relay Station DCRS and Tomahawk Command and Control System TC2S , and Joint Mission Planning System JMPS .

• Participate in PMW-281 Engineering Change Proposal ECP process by reviewing technical document impact of Class I and Class II changes.

• Develop maintenance, operator, and system administration manuals for Joint Service Imagery Processing System - Navy JSIPS-N AN/SYQ-23A/B/C/D. Collaborate with engineers, developers, logisticians, and program office representatives to produce documentation that complies with technical manual contract requirements TMCR . Perform hands-on validation of documented procedures review logic diagrams, engineering drawings and maintenance documents perform data mining review and edit maintenance manuals. Support IPR meetings and incorporated comments, engineering changes, and COTS data.

• Supported Certification and Accreditation C A events for the Joint Communications Architecture JCA and JSIPS-N. Compiled, revised and published required security documents for successful accreditation.

• Supplied white papers on topics such as web-driven technical document library database, XML structured content systems. Conducted survey of company users of XML tools, and provided a report with analysis of current approaches to Interactive Electronic Technical Manuals IETM .

• Used Inmedius suite and Arbortext Author to write Distributed Common Ground System - Navy DCGS-N electronics rack maintenance manuals to S1000D standards. Re-wrote COTS data in XML modules/markup. Reviewed engineering data and authored functional description modules. Validated content at PMW-120 support sites, including: SPAWAR Phila., PA SPAWAR Charleston, SC and L3 Chantilly, VA.

• Concurrent development of system administration manuals for the DCGS-N Block I and Joint Service Imagery Processing System - Navy JSIPS-N SLEP systems.

• Wrote maintenance manual for the JSIPS-N 5.0.3 Image Product Library IPL rack. Collaborated with engineers, developers and support staff to produce documentation that complies with MIL-M-38784 and MIL-DTL-24784. Process included Interim Product Review IPR meetings, answering reviewer comments, and revising documents.

• Wrote and revised technical manuals for Aegis combat weapon systems CSTOM , Aegis LAN Tracing Program ALTP user manual, and Software Requirements Specification SRS for Aegis Signal Tracing Program ASTP .

• Provided design and programming support for the development of an interactive electronic technical manual IETM built with Advanced Integrated Maintenance Support System AIMSS 4 authoring tool set. Integrated Macromedia Flash movies and other graphics into IETM. Met with engineering personnel to obtain source data and developed final IETM to MIL-STD-1388-2A/2B and MIL-PRF-49506.

• Perform quality check of ALTP Runtime v1.0.1, including review of ship's data including AWS element diagrams, logic/block, interface and wiring diagrams, cable run sheets and other technical documents. Analyzed the Class IV IETM process for alternative authoring solutions based on open standards.

• Converted data from Aegis Weapons Control System WCS Class IV IETM to a Framemaker SGML document. After data conversion to XML, checked and tagged with Arbortext Epic Editor 5.1 to conform with style and author guides. Compared system functional diagrams to existing schematics and provided markups to graphics department, including coordination and verification of SVG and CGM graphics. Provided Visual Basic macros to streamline conversion of data between SGML, MS Office and XML formats.

• In support of SHIPALTS and other weapons systems engineering updates, used Arbortext Epic Edi-tor and Framemaker SGML to convert legacy technical manuals for Aegis radar and other subsys-tems.

Confidential

System Administrator

• Performed computer system services, including application and system support. Specify and install computer systems and network components, including workstations, servers, hubs, switches and cabling.

• Monitor server and workstation events, including system, application and security. Check backups, virus updates and SQL logs.

• Product research and collect system specifications from VARs and service providers. Deliver basic computer training for OS, Internet, imaging Photoshop , PowerPoint and MS Word.

• Designed and develop the company website, and analyze web statistics for monthly reports.

• Developed forms database application for evaluation of instructors and residents.

• Construct use cases for critical IT business processes.

Confidential

System Administrator

• Configure secure offsite backup storage of electronic tax records.

• Provided application and system support services, and installation of networking.

• Implemented the company's Content Management System CMS nahare.com, including PHP configuration and template design.

• Completed H R Block Income Tax Course 66 hours of instruction and joined N.A. Hare Associates as a tax consultant.

Confidential

Senior Adjunct Professor

• Taught Computer Information Science CIS courses: Introduction to MS Office Word, Excel, PowerPoint and Access and Introduction to Personal Computers.

• Twenty-five percent 25 of course content devoted to programming languages C , HTML, CSS , and business concepts, such as software development lifecycle.

Confidential

Technical Writer

• Wrote end user and administration manuals for a new generation smart card vending machine.

• Technical writing for various manuals supplied with network railway transit ticket vending machine DART TVM . Included theory of operation writing, and editing of material for preventive maintenance, microprocessor maintenance and local area network. Developed training curriculum and supporting materials, and submitted methodology changes for future documentation.

• Writing of instructions and procedures, and incorporating engineer and programmer comments for the user interface built with C and Java.

• Provided hands-on verification of procedures and regularly reviewed technical specifications from hardware suppliers. Reviewed Windows help systems RoboHelp, DOTHelp and AuthorIT for future development.

Confidential

System Administration, Technical Training and Illustration

• Provided application and system support during museum design projects such as: Gerald Ford Museum, NY Botanical Garden, and Columbus Center.

• Recommended and installed computer systems and network infrastructure to new facility.

• Produced support graphics for EMP Museum in Seattle. Created floor plans and layouts for exhibits.

Confidential

Technical Writer

• Wrote product technical manuals for smart card terminals, including major updates and new manuals.

• Meet with software and hardware engineering groups to develop document requirements.

• Work with subject matter experts SME during document review cycles to ensure accuracy and provide 100 validation for debit and credit card terminals.

Confidential

Technical Writer

• Authored technical manuals for 304MCA Moisture in Chlorine Analyzer 4600M, 4620, 2850, 303B, 303MM 304B Moisture Analyzers.

• Work included technical writing, editing, illustration, and document conversion from Pagemaker to MS Word, including Autocad graphics.

• Worked with company executives to analyze business goals and select new information systems based on MACOLA, to support wholesale distribution supply chain.

• Specified and installed Windows systems and NT small business server. During transition, maintained custom applications in a Novell environment, and managed telecom and network installations with vendors.

• Performed system administration and maintenance for mixed environment. Implemented year 2000 upgrades throughout company.

• Created company's initial web site implemented fax server system and wrote backup scripts.

• Wrote and modified accounting reports with Seagate Crystal Reports using ODBC.

• Supported development of a custom shipping solution from business system to UPS World Ship bar code printers using off-the-shelf software Crystal Reports and Visual Basic and UPS interface software.

• Provided writing, drafting, and graphics support to paper mill training programs. Supplied illustration and documentation for paper machine rebuild programs.

• Supported engineering and operations with standards and equipment documentation.

• Composed and illustrated operator training manuals for paper finishing equipment, including writing and validating maintenance and operations procedures.

• Programmed an Excel application for Reliability Centered Maintenance RCM .

• Compiled and organized plant maintenance training materials, and prepared training lesson plans, including writing, illustration, document management and system support for paper finishing equipment and paper mill operations.

• Attended Train-the-Trainer sessions and developed internal resources to maintain and continue competency-based training development work.

• Wrote theory of operation, procedures and work instructions for the maintenance functional support team in multi-skill training, reliability-focused concepts, equipment effectiveness and asset team development work.

• Modified Autocad graphics and training materials for plant packaging machinery installations.

• Prepared technical manuals including illustrated parts listing and disassembly instructions for paper mill and wrapping machinery.

• Programming Excel macro, Foxpro and VBA and system support for the development of databases and PC-based reporting systems.

Confidential

Technical Trainer

• Computer training MS Office for public school teachers.

Confidential

Technical Illustrator

• Created camera ready artwork for U.S. Navy submarines, including exploded views for emergency diesel generator set, including engine block, pumps, mounting and piping.

Confidential

Graphic Artist

• Produced parts catalogs, such as Rhombus Caster Company.

• Created ad layouts for commercial publications.

Confidential

Technical Illustrator

• Milestone charts for a truck manufacturer.

Confidential

Technical Illustrator and Technical Editor consultant

• Illustration and graphic services for the production of Shipboard Aviation Facilities Resume and Air Capable Ship Aviation Facilities Certification Requirements Document

Confidential

Technical Illustrator and Editor

• Illustrations and flow charts for fault detection tests Aegis Program .

• Logic diagrams, schematics and pictorials for various systems such as AN/SPY radar.

Confidential

Staff Engineer and Technical Writer

• Wrote, edited and illustrated documents for electrical, mechanical, electronic and communications systems. Systems included arresting gear, stem catapults, ground support equipment.

• Client sales support, job/task specification, in-house supervision and production work for prototypes.

• Supported the preparation of engineering documents writing, editing, illustration , including standards, specifications, manuals and reports. Work performed for U.S. Army and Navy and civilian government agencies.

• Prepared manufacturing and support services proposals to private industry, U.S. Army and Navy and civilian government agencies.

• Coordinated the revision and reformatting of detail and installation drawings for cryogenic equipment.

• Produced an Engineering Drawing Practices Manual for the U.S. Navy Naval Air Engineering Center NAEC , Lakehurst, NJ . Tasks performed included writing, illustration and client contact.

• Edited and coordinated various EPA publications, including Pollution Abatement and Wastewater Filtration.

• Provided technical support to the Department of Energy DOE during grant award programs for appropriate technology and conservation measures. Supervised staff and coordinated administrative, technical and legal review of applications. Reviewed grant awards, presentation materials, project summaries and debriefings.

• Prepared illustrations and diagrams for helicopters, rapid transit vehicles and support equipment. Supervised the production of technical manuals covering propulsion plants, combustion control and automated test equipment.

Industries:

Communication, Department of Defense DoD , Design, Education, Information Technology, Manufacturing, Engineering, Government, Health, Publishing, Dental, Exhibits, Paper, Wholesale Distribution, Accounting, Terminals

Skillset:

Technical writer, technical Illustrator, web design, digital photography, teacher, trainer, graphics, computer security, project management, upgrades, maintenance, manuals, training, proposal, security.

Writing:

• Industry styles used: Microsoft Manual of Style, Apple Style Guide, Sun Microsystems Read Me First
• GPO Style Manual
• Aegis Style Guide
• SGML, General Style and Format Requirements for Technical Manuals MIL-STD-38784
• Preparation of Digital Technical Information for Multi-Output Presentation of Technical Manuals MIL-STD-40051
• Illustrated Parts Breakdown MIL-PRF-38807
• Military Specification Manuals, Technical: General Acquisition and Development Requirements, General Specification For MIL-M-24784
• Structured content: S1000D

Hardware:

PC, Macintosh, Hard disk, scanner, printer, barcode, camera, CD, DVD, Ethernet, network, IP, router, hub, SCSI, USB.

Operating Systems:

Windows, Mac OS X, Linux, Solaris 10.

Programming/Markup:

MS Office VBA, HTML, PHP, SGML, XML.

Applications:

Adobe Acrobat, Adobe Framemaker SGML and XML , AIMSS, Aldus Freehand, Arbortext Editor, Camtasia, CorelDraw, Crystal Reports, FoxPro, FrontPage, GoLive, Illustrator, Inmedius, Lotus SmartSuite, MS Access, MS Excel, MS PowerPoint, MS Word, MS Visio, Photoshop, PageMaker, Quark Xpress, Vectorworks, Ventura Publisher, Visual Basic VBA .