Professional Summary

• Active DIA TS/SCI CI polygraph clearance and DOE Q clearance
• Nineteen years of experience in project/personnel management and as a senior-level technical writer/editor
• Eleven years of experience in analyzing and evaluating systems creating complex charts and diagrams creating documents in HTML/XML gathering technical requirements identifying information gaps leading quality assurance/quality control efforts performing configuration management preparing program specifications presenting technical solutions and testing software
• Extensive software documentation experience with Defense Intelligence Agency DIA , Federal Bureau of Investigation FBI , National Reconnaissance Office NRO , and Confidential Special Operations Command USSOCOM
• Comprehensive technical documentation experience with Department of Homeland Security DHS , Federal Aviation Administration FAA , National Geospatial-Intelligence Agency NGA ,Confidential

Experience

Confidential

Editor-in-Chief

• Manages all documentation efforts for USSOCOM program in the areas of editing, formatting, and rewriting.
• Implemented and continually updates online program management production tool that tracks all formal deliverables.
• Wrote and continually updates in-house style manual and tracks software bugs in JIRA.
• Contributes to Software Review Board SRB meetings and serves as a key decision maker on a tiger team created to gather requirements, test software, and make continuous improvements to agile analytical documentation web tool.
• Received two letters of recognition for superb editing and writing from government customer.

Confidential

Senior Technical Writer/Lead

• Led agile technical documentation efforts for ConfidentialArmy/NRO contract in the areas of writing, editing, and formatting as the customer transitioned from a waterfall development environment to an agile development environment.
• Contributed to Scrum meetings and worked closely with software engineers and subject matter experts SMEs to produce the highest-quality deliverables for the government customer.
• Reviewed and provided quality assurance/quality control function for corporate proposals.

Confidential

Senior Technical Writer/Configuration Manager/Requirements Specialist

• Served as sole source of technical documentation for DIA classified database, including writing, editing, and graphics support for deliverables throughout the software development life cycle SDLC .
• Tested software, wrote functional test procedures, and provided quality assurance support to the test teams.
• Met with government customer on a regular basis to gather and trace software requirements.
• Maintained version control and performed configuration management through use of ClearCase and ClearQuest.

Confidential

Senior Technical Writer

• Produced and edited all SDLC deliverables for FBI data warehouse, including database design documents, interface control documents, interface design documents, standard operating procedures, system design documents, white papers, and system operations and maintenance manuals.
• Created templates and ensured that all documents adhered to consistent format and standards.

Confidential

Lead Technical Writer/Editor

• Worked closely with NGA SMEs in developing, writing, and editing cables, briefs, proposals, and reports for the Production P Division.
• Facilitated frequent quality assurance meetings with NGA leadership.
• Designed document architecture with FrameMaker software for XML web publication.
• Received two awards for exceptional editing and writing.

Confidential

Project Manager, Computer-Based Training

• Tested software for Confidential Navy Damage Control Tactical Management System DCTMS for adherence to quality assurance standards.
• Worked closely with SMEs to understand and document the complexities of the DCTMS system.
• Supervised team of six graphic artists, linguists, and curriculum developers for computer-based training CBT modules for U.S. Marine Corps.
• Presented draft and final CBT products in regular meetings with government customer.
• Tested CBT modules for efficiency, functionality, and quality.

Confidential

Quality Assurance/Quality Control Manager

• Managed all external printing vendors, including obtaining bids, creating schedules, ensuring quality assurance, and invoicing.
• Coordinated publishing of all contract communications for government customers such as the White House and DHS.
• Supervised internal team of four editors.
• Acted as administrator for SharePoint intranet website.

Confidential

Technical Editor

• Worked closely with FAA SMEs to produce intricate test plans, procedures, and manuals for air traffic control systems around the United States.
• Received award for outstanding editing and writing from government customer.

Confidential

Book Editor

• Managed printing vendors, including attaining quotes, implementing schedules, ensuring quality control, and invoicing.
• Supervised and coordinated external team of freelance graphic designers, typesetters, indexers, and proofreaders.
• Managed and trained editorial assistant in all aspects of book publishing.

Confidential

Managing Editor, Journals

• Managed journal editorial and production process for NASA publications.
• Wrote articles for scholarly magazine.
• Mentored and trained editor in all aspects of journal publishing.

Confidential

Production Coordinator, Books and Reprints

• Produced technical manual for Confidential Corps of Engineers.
• Managed reprint production process for books, journals, and magazines, including researching printing vendors, getting estimates, checking bluelines, and invoicing.

• Received award for producing 30 conference proceeding books a year.
• Extensive training and proficiency in Access, Adobe Acrobat, Excel, FrameMaker, Photoshop, PowerPoint, Quark Xpress, SharePoint, Visio, and Word software packages
• Membership in the Society for Technical Communication STC