Participated in NTF project, which would closely examine phones, and prevent a device going back to warehouse with No Trouble Found, which prevented further revenue loss.
Ability to quickly adapt to ever-changing world of technology
Knowledge of internal systems including: ACSS , MARS, MTAS, REMEDY
Mobile OS include: Blackberry , Windows, Macintosh and Android
Strong knowledge of cell phones and mobile operating systems
Interacting and providing excellent customer support while being efficient
Solve real world technical problems
Participant in UAT program for 2 years, which tested phones and software before the devices were available for customers, working out bugs and software exploits
Confidential
Grill / Prep Cook
Responsible for cooking and preparing meals and salads
Responsible for cleaning up and preparing stations
Confidential
Sales Associate
Technology Sales department composed of selling computers and accessories
Knowledge of the technology world to customers seeking assistance
Responsible for stocking and rearranging parts of store