IT Technician Resume Profile, MA - Hire IT People

Summary:

Enthusiastic IT Technician seeking to benefit an IT Department with complex technical knowledge and strong leadership skills.

Highlights:

Troubleshooting proficiency, vast technical knowledge, MS Office expert, Accomplished with mobile devices, AD/DHCP/DNS/ Ethernet and Firewall proficient also experience with OSX and OSX Server.

Accomplishments:

I worked my way up from Deputy Sheriff to the rank of Major IT Director in a very short period of time.
Earned Deputy Sheriff of Confidential
Worked in a team, consisting of all the State Sheriff's Office IT directors, to develop an RFP/RFR to procure and customize a custom off the shelf Inmate tracking system to be used by all Sheriff's in the State of .

Experience:

Confidential

Trouble Shooting for ISP RoadRunner in a call center setting.

Confidential

IT Technician.

Field Technician

Troubleshooting and repairs of home PC's and home networks.

Confidential Correctional Officer.

Care Custody and Control of inmates.
Transport of inmates to and from court.
Booking arrestees for all local PD's.
Supervised employees to make sure all shift tasks were completed.

Confidential Director of Information Technology

PC and Server hardware / Software break fix. MS Server 2003-2012 including maintenance of users and computers in Active Directory as well as DHCP reservations by MAC address. Experience with Group Policies. Network troubleshooting and implementation of switches, routers as well as network printers. VPN, WAN implementation, maintenance and troubleshooting. MS SQL 2005 support and maintenance as well as backups. Experience with installation and maintenance of Norton SEP 11 antivirus server. Maintained email server which was Mdaemon as well as BackupExec.
Experience with Regional Dispatch 911 CJIS and State Police computer systems.
AFIS and CJIS support.
Software supported was as follows, Windows XP, Windows 7, Microsoft Office suit 2003-2013, IMATS Inmate tracking and booking system , Quickbooks, Lenel security suit, Firefox, Chrome and Internet Explorer.

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It Technician Resume Profile

MA

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