Freelance writer Resume Profile Perry, MI - Hire IT People

SKILLS

Creative, developmental, and technical writing editing proofreading
Internal and external print and electronic communications
Graphic design for print and online publications
Project management, budgeting, time management
Analyzing and summarizing data, tracking and reporting
Organization, administrative process development, and problem solving
Customer service
Computer software: MS Office Word, Excel, PowerPoint, Outlook, Publisher Adobe Creative Suite InDesign, Illustrator, Photoshop, Fireworks, Dreamweaver

RELEVANT EXPERIENCE

Confidential

Freelance writer, copy editor, and print and website designer
Provide professional communications development and marketing support for small businesses: brochures, business cards, newsletters, websites.

Confidential

Customer Service Agent, temporary

Used several BCBSM systems to respond to telephone inquiries from subscribers and members resolved medical, dental, optical claim issues supported standards for helpful, courteous service.

Confidential

Communications Specialist

Researched, wrote, and edited mass communications for external audiences produced informational, technical, and marketing collateral documents organized and led communications for corporate initiatives developed and analyzed customer satisfaction surveys.

Corporate Information Coordinator

Confidential

Edited and proofread documents, designed layout and artwork for print projects, assisted with research and writing projects, coordinated printing and distribution.

Customer Service Advisor

Confidential

Responded to telephone inquiries from customers and dental offices focused on providing courteous, efficient service.