Senior Technical Writer Resume Profile Alexandria, VA - Hire IT People

Summary

Technical Writer and Editor with more than 20 years' experience in a variety of consulting and technical environments, including commercial and government contracting write and edit a wide variety of documentation including brochures, newsletter articles, presentations/talking points, standard operating procedures SOPs , and user manuals for technical and non-technical audiences ability to distill raw information to cogent prose directed at a specific audience extensive experience editing written material at all levels substantive editing, copy editing, proofreading extensive experience reviewing and reorganizing drafts, providing writing assistance, and rewriting portions of drafts keen interest in learning new technologies sharpened attention to detail adept at managing multiple projects to meet strict deadlines dedicated to internal and external client satisfaction solid analytical and research skills outstanding interpersonal and time-management skills

skills

Editing and Writing Products Brochures Business process maps Marketing collateral Network configuration guides Newsletter articles Operations manuals Policy documents Presentations/talking points Procedural guides Quick-start brochures Reference manuals SOPs Style guidelines Substantive and copy edits Training documents White papers

Technology Subjects Cloud-computing solutions Commercial network management software Data storage solutions DHS security solutions for ports of entry FAA program management/contract administration processes NASA HQ business processes and policies VA next-generation networking technologies Video digital asset management software for law enforcement

Tools Microsoft Office 2010 suite Word, Excel, PowerPoint, Visio Commercial and proprietary Windows-based applications and utilities RoboHelp, SharePoint, Snag-It

Experience

Confidential

Senior Technical Writer and Editor

Collaborated with NASA HQ Facilities and other division team leads/management in a visible role to map complex business processes
Analyzed and organized data to develop and edit Visio workflow diagrams, accompanying narratives, and quick-reference brochures related to NASA business processes
Performed substantive edits and overall QA checks on Health Life Safety policy documents 500 pages
Noteworthy achievement: Mapped more than 20 business processes for stakeholders involved in the HQ building renovation

Confidential

Senior Technical Writer and Editor

Functioned as the technical writing and editing expert in a highly visible role for the PMO Team on a multimillion-dollar FAA contract
Provided editorial/QA oversight for all documents produced by the PMO Team
Reviewed documents for logic, clarity, consistency, and grammatical correctness and rewrote text as necessary
Determined the best presentation format for information and created and selected appropriate graphics and tables
Edited training presentations on basic contract administration
Noteworthy achievement: Participated on a working group of senior CEXEC and FAA management to develop PMO SOPs and codify Government-mandated criteria for contractor evaluations

Confidential

Senior Technical Editor and Writer

Served on the PMO Team for a multimillion-dollar VA telecommunications support contract
Directly supported the Director, Enterprise Transport Service Organization to promote VCA telehealth initiatives
Wrote, rewrote, and edited newsletter articles, presentations, professional biographies, strategy papers, talking points, website content, and white papers
Noteworthy achievement: Coordinated with technical experts and other consultants to successfully complete and submit mandatory Government reports under a tight deadline with minimal oversight

Confidential

Senior Technical Editor

Served as editorial expert for three technical writers supporting a talent-management software application
Performed substantive and copy edits of operations manuals, user guides, and online help
Guided authors to create drafts and created a teaching aid to address common stylistic and syntax errors

Confidential

Senior Technical Writer/Editor

Planned, wrote, and edited a documentation/training suite for a video digital asset management application for the Washington, DC Metropolitan Police Department
Interviewed subject matter experts SMEs and learned the application to create user guides, training manuals, quick-reference brochures, and task posters
Observed detectives using the software in real-time and incorporated feedback to enhance documentation
Collaborated with the Principal Architect to develop system integrator acceptance test scripts
Noteworthy achievement: Only technical writer hired who was able to deliver the documentation and, in doing so, provide an overdue contract deliverable

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Senior Technical Writer Resume Profile

Alexandria, VA

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