Seeking Temporary or Part Time Positions for Data Entry, Technical Writer or Document Management Specialist
Experience Summary
Experienced in technical writing and documenting business processes in an Information Technology environment using MS WORD, Excel, Visio and PowerPoint.
Experienced in document management, including version control, document classification, obtaining manual and electronic document approval and maintaining templates.
Strong verbal and written communication skills.
Experience with Crystal and ICE methodologies.
Solid record of working closely with managers and peers to establish standards and guidelines for documentation deliverables.
Excellent command of the English language.
Committed to upholding quality and security standards.
Familiar with business analyst skills including the ability to research, develop test specifications and document business processes.
Excellent organizational and time management skills. Able to multitask, determine priorities and reset them as required by timelines.
Detail-oriented
A self-starter who can work independently with minimal supervision.
Excellent data entry skills
Professional Experience
Technical Analyst I
Manage IT documentation including check-out/check-in process, perform high-level quality review of documents and route for approval through Document Navigator, a validated electronic document management tool.
Record the activity of all documents on Excel spreadsheets throughout their life cycle to ensure traceability.
Maintain document templates and provide to users on request.
Assist users with document formatting and editing.
Write and maintain training documentation.
Create and maintain User Accounts for users who approved documents electronically.
Maintain MS Access database to establish document relationships.
Technical Writer/Document Manager
Document management consultant at CIBA Vision.
Responsibilities same as Tech Analyst I above. After 23 months, CIBA Vision created a full-time position and hired me.
Technical Writer
Format and edit Information Security documents to comply with Federal Trade Commission mandates.
Format and edit technical procedures documents.
Perform peer reviews for other Technical Writers.
Technical Writer/Document Management
Convert Design/1 document library to Microsoft WORD documents, text documents and Visio flowcharts.
Create a cross-reference spreadsheet in Excel with hyperlinks to facilitate access to system documentation.
Create and track change management and incident tickets.
Assist with implementation of mainframe ENDEVOR Change Management product.
Create and maintain technical and non-technical documentation for the Georgia MMIS Medicaid Management Information System library. Create and maintain MS WORD forms and templates, Excel spreadsheets, and Visio flowcharts.
Install and configure Computer Associated Endevor Change Management system on IBM mainframe.
Create and maintain network IDs and passwords.
Define security rules and granted access to users for files and folders on Novell server and IBM mainframe platform.
Create network backups on a daily basis.
Install, configure and troubleshoot software on computers.
Install and configure network printers.
Work closely with customers and systems engineers to analyze and develop specifications for system changes and enhancements. Create test plans, research Medicaid claims, perform user testing, verify test results and document system changes.
Performed data entry of Medicaid claims
Computer Skills
Microsoft Visio Microsoft WORD Microsoft Excel Microsoft PowerPoint Microsoft SharePoint Microsoft Access Microsoft Outlook Adobe Standard Adobe PageMaker Microsoft Publisher Lotus Notes SnagIt Hewlett Packard Quality Center Novartis Document Navigator Familiar with various scanners, printers, copiers and other peripheral equipment.
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