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Technical Writer Resume Profile

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Pittsfield, MA

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OBJECTIVE: Seeking a position as a Business Analyst/Technical Writer.

QUALIFICATIONS:

Experience in computer life cycle methodologies, web development and fundamental Internet programming. Skilled in the creation of business requirements for application development, Skilled in HTML prototyping and the creation of context sensitive help files and HTML pages and help files. Experience in defense and commercial industry logistics, Experience in the technical documentation of high-level maintenance manuals troubleshooting manuals parts catalogs and spare parts provisioning for complex electrical and mechanical systems and subsystems Basic knowledge of electronics, hydraulics, pneumatics, and mechanics. MS Word, Excel, PowerPoint, Access, Project, Paint Shop Pro, MS Image Composer, Adobe Photoshop, Visio, Robohelp, Doc-to-help, MS FrontPage, Epic Editor xml , Ultra Edit xml , Doors, Documentum, GDAIS developed Content Management System CMS , Visual Basic, C, and Java. U.S. Government Secret Clearance

EXPERIENCE: Technical Writer

Confidential

Wrote paper and electronic descriptive XML manuals for the Trident D5 Fire Control System, which includes the system, components, and spare parts. Wrote protocol requires building electronic files for UAS viewer. Served as government property custodian, safety awareness monitor, and knowledge management guru and on the company Green Team to promote green practices and policies Spearheaded two operational improvements to streamline processes to improve efficiency and reduce costs involved with the production of the technical manuals

Confidential

Business Analysis Created business requirements documents using MS Word, illustrated with charts and grafts in Visio and project planning and control functions with MS Project for the Universal Client application, converging a client server internal application for Financial Consultants with a web based customer application to create a single application utilizing and leveraging the same resources. Created system documentation using MS Word for the new application including user manuals, operator's manuals and system runbook

Noblestar Systems Created documentation templates in MS Word, brochures, marketing literature, proposals, project definitions, charts, graphs, computer graphics in Paint Shop Pro and company placarding Created the winning design for in house website development contest using HotMetal Pro Created Context Sensitive Help files for the customer application using MS Word and Doc-to-Help Created HTML GUI prototype using MS Front Page for a proposed Internet based report generator application

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