Technical Writer and Instructional Designer Resume

SUMMARY

Technical Writer and Instructional Designer with 10+ years of experience.
Recognized for ability to become an expert in multiple tools for a variety of major companies.
Adept at utilizing Artificial Intelligence to evaluate data.

PROFESSIONAL EXPERIENCE

Confidential

Technical Writer and Instructional Designer

Responsibilities:

Earned the role of Lead Technical writer for the Poet project.
Requested to use my instructional design expertise to develop scripts for the Poet video project.
Published 58 articles documenting the Author tool.
Published 28 articles and guides on deals for the D2 tool.
Currently developing articles and documentation for the Expenses project, covering the Americas, EMEA, APAC, and Japan.

Confidential

Technical Writer and Instructional Designer

Responsibilities:

Awarded the Lead Technical Writer role for medical imaging software.
Became subject matter expert responsible for creating all documentation, videos, guides and quick start sheets for statistical analysis conducted with artificial intelligence.
Evaluated results of AI output, identified trends, pointed out outliers in the results, showed insignificant data points.
Taught AI process for medical imaging to help create custom devices for patients.
Collaborated with department heads, the project management office and project owners.

Confidential

Technical Writer and Instructional Designer

Responsibilities:

Recognized as lead writer for documentation of the Red Cloud computing tool for medical research.
Implemented changes in knowledge content for service desk, level - two support and end users.
Maintained technical library online, and scheduled updates to documentation.
Created and managed learning portals.

Confidential

Standard and Poor’s technical Writer and Instructional Designer

Responsibilities:

Confidential

Technical Writer

Responsibilities:

Created detailed technical documentation for the data warehouse.
Collaborated with training coordinators to analyze technical document needs.
Analyzed and evaluated proprietary software programs for gathering data warehouse data.

Confidential

Technical Writer and Instructional Designer

Responsibilities:

Confidential

Technical Writer and Instructional Designer

Responsibilities: