Technical Writer/content Management Resume
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St Louis, MO
TECHNICAL SKILLS
Operating Systems: Extensive knowledge in both Windows and Macintosh operating systems.
Software / Applications: Adobe FrameMaker, Adobe Acrobat, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe Contribute, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Content Management Systems: SharePoint, Salesforce, Documentum, CQ5
PROFESSIONAL EXPERIENCE
Confidential - St. Louis, MO
Technical Writer/Content Management
Responsibilities:
- Responsible for updating, creating and maintaining reference and performance support content for Confidential client.
- Participate in transition of data from Documentum system to Adobe CQ5 system through Agile testing.
- Partner with subject matter experts in creation of materials.
- Align content with provided writing guidelines, editorial style guide and voice of the customer.
- Edit and publish content into online publication.
- Design and/or load documents and references into online resources through information mapping.
- Assist team with topic clean-up and other content improvement initiatives.
Confidential - Atlanta, GA
Quality Proof Specialist
Responsibilities:
- Proofread web content and editing text for grammar and spelling errors.
- Check that design requirements are met, that website metadata/tags and other technical aspects are correct, and are properly updated in the software system.
Confidential - Indianapolis, IN
Technical Writer
Responsibilities:
- Worked closely with subject matter experts to plan content and organization of company manuals.
- Prepared company manual revisions for FAA submission.
- Created, edited, and tracked images in various formats for manual use.
- Edited/proofread manuals for accuracy.
Confidential - Detroit, MI
Flight Operations Clerk
Responsibilities:
- Maintained and updated pilot V-files with memos and Company revisions.
- Allocated phone calls for base management and arranged meetings and catering for various base events and performed other clerical duties.
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