Technical Writer Resume
Sunnyvale, CA
SUMMARY
- Managing technical documentation project by defining, planning, creating, editing, and updating operational manuals, maintenance, API, and test guidance documentation for engineering audience
- Researching engineering information, technical functional specifications, user interface designs for documentation purposes
- Managing documentation content project with close cooperation with development, user support teams, marketing and business analysts
- Coordinating the layout and organization across the documentation libraries, including technical material in various publications formats
- Acquiring and organizing basic source material, including applicable specifications, engineering writing and drawing packages
- Solving complex documentation problems where analysis of situations or data requires an in - depth evaluation of various factors
- Providing leadership by managing and organizing the work and resolving problems
- Developing and testing programming examples for delivery with documentation libraries
- Compiling and editing knowledge base and troubleshooting reference entries
- Providing software and API localization for multi-language audience, including preparation and revision of the technical documentation for translation into different languages
- Conversion of program-generated documentation to publication formats HTML, PDF, converting the library to topic-based documentation utilizing the DITA XML technology
- Planning and developing XML-based and HTML-based documentation for online and printed use
- Creating descriptions of complex technical content based on software and hardware testing
- Creating and managing indexing systems for documentation libraries
TECHNICAL SKILLS
Working knowledge of programming and scripting languages: C/C++, Java, Perl, Tcl-Tk, JavaScript, PHP, HTML, XML
Understanding hardware programming languages: VHDL, Verilog, SystemC, TLM
Expertise in using: Linux, Unix, Mac, Windows operating systems, MS Office, MS Visual Studio
Expertise in using publications tools: Adobe FrameMaker, Illustrator, Dreamweaver, RoboHelp, Acrobat, MadCap Flare, Wiki, JavaDoc, Doxigen, DITA XML
Expertise in working with CMS (content management systems) like: Documentum, EDMS.
PROFESSIONAL EXPERIENCE
Confidential, San Jose, CA
Lead Technical Writer
Responsibilities:
- Developed, maintained, tested, managed, and delivered technical user manuals describing electronic designs of DDR memories (including physical layers and controllers)
- Maintained and enhanced the document-generation automated scripts utilizing Perl, Tcl, and custom tools
Confidential, Santa Clara, CA
Technical Writer
Responsibilities:
- Creating, designing, writing technical documentation: Development Guides, References, API guides and references using Doxygen, Git, ePublisher, MS Office, MS Visio.
- Creating architectural and functional diagrams of software products for user documentation, providing examples of documented APIs.
Confidential, Sunnyvale, CA
Technical Writer
Responsibilities:
- Researched, designed, developed API documentation for navigation software kits on mobile devices running on iOS and Android systems, including JavaScript and REST request-response maps and traffic API utilizing Confluence WIKI as the writing/editing tool to produce HTML and PDF output of the user documentation
- Designed and developed common user documentation structure, including editing base and output system by creating custom CSS and HTML configurations
Confidential, San Jose, CA
Technical Publications Consultant
Responsibilities:
- Managed documentation and content systems projects for software products, hardware systems simulation tools
- Created, developed, and tested graphical support to illustrate the concepts, tools, and technologies
- Performed the functional role of technical documentation lead supporting the system-level design development team, took active part in cross-functional team planning and research
- Created and maintained API documentation utilizing UML for various interfaces and libraries, such as based on C/C++, Java, Tcl.
- Developed and tested examples of functional designs in C/C++/SystemC, Java, VHDL, Verilog and API (VPI and VHPI)
- Coordinated documentation development for C/C++/SystemC and HDL with related technologies, such as AMS, PSL, and ABV
- Conducted technical reviews for the new and updated documentation with product engineering, application engineering, product validation teams
- Introduce and develop innovative ideas both in the publication group and at cross-functional level
Confidential
Database Developer / Report Designer
Responsibilities:
- Developed, maintained, and provided technical support for a transportation management software system
- Developed user-defined functions using the Delphi and Borland C++ IDE
- Wrote stored procedures, triggers, cursors, embedded SQL statements
- Provided user documentation support by creating technical papers, contributing to the support/troubleshooting database and to
Confidential
Programming / Database Management Instructor
Responsibilities:
- Held the position of a programming department instructor
- Provided instruction in programming languages: Java, C++, Visual Basic
- Updated and edited student learning guides, tutorials, and other educational and instructional material
- Participated in developing training courses in programming and database management
- Provided instruction in relational database management systems: MS SQL, Oracle, Access
- Provided instruction in operating systems: Windows, UNIX (SCO), Linux
Confidential
Software Telephony System/Database Developer
Responsibilities:
- Developed a telecommunication software system utilizing C/C++ with Win32 and NMS API, Visual Basic, Java, JDBC, ODBC, MS SQL Server 7, and reporting tools (Crystal Reports)
- Created software documentation: user manuals, API reference guides, report specifications, program descriptions utilizing MS Word, RoboHelp, FrameMaker
- Provided technical assistance, assessment, review, product evaluation, holding regular meetings with the end user for training and instructional purposes