Technical Writer Resume Profile
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Albany, NY
EXECUTIVE SUMMARY
- Self-motivated individual with more than 3 years of experience in IT Industry
- Role includes a mixture of responsibilities requiring strong functional background with excellent problem solving and communication skills
- Writing Business Requirement Specifications that successfully delivered necessary change in a manageable and non-invasive way
- Able to test business applications from a business perspective to ensure that all client requirements are incorporated into the design
- Excellent communication skills to manage and work in liaison with business and technical consultants to explore business process improvement opportunities
- Able to prepare written proposals, requirements specifications, invitations to tender and solution specification
- Responsible for Planning and Scheduling the Project Timelines with other Project Team members
- Responsible for executing tasks and producing deliverables as outlined in the Project Plan and directed by the Project Manager
- Writing Business Process procedures and flows in integration with other modules that helps end users
- Experience with Software Testing Life Cycle
- Experience in creating Test Plans, Test Cases based on the Business Requirement documents, and Functional Requirement Specifications
- Knowledge of test management tool HP Quality Center, HP Application Lifecycle Management and Rational Clear Quest tools
- Responsible for continuous improvement of Business at different Manufacturing Locations
- Demonstrated competence of a good team player and as a module leader, ability to work on multiple projects
- Developed Project Plan cycle with Project lead and using Microsoft Visio Tool
- Production Support of PM and other Modules at different Plant locations
- Diligent worker, self-starter, consistent performer and adaptable to work both as a team member as well as independently
- Industry experience: Road Infrastructure, and Manufacturing Consumer goods and Children Services
TECHNICAL SKILLS
- SAP: ERP -SAP R/3 PM, PS, MRO, PP, MM SD
- Operating Systems: Windows 7/ XP/ NT/2000/2003, MAC, IBM PCs Compatibles
- Database: MS Access, Oracle SQL, Microsoft SQL Server
- Other: MS Outlook, Lotus, Java, HTML, Web Designing
PROFESSIONAL EXPERIENCE
Confidential
Role: QA/BA
Responsibilities:
- Actively participated in various meetings including Business Analysts, Development, and QA meetings
- Reviewing functional specifications and development requirement prepared by software developers and designed the Test Cases
- Writing Business Requirement Specifications and successfully delivered necessary change in a manageable and way
- Maintained effective and regular communication with Developers, Managers and Project Lead
- Experience working with senior management, professional peers and Technical people
- Creating the Test plan, Test Case Design, Developing Flows, and Test Execution
- Creating Test Cases using Microsoft Test Manager
- Defect management and Tracking using Application Lifecycle Management
- Reviewed Test cases developed by other team members as part of peer review
- SQL Database experience in testing back end of the application
- Monitoring Test Coverage and Traceability Matrix
- Produce High Quality Documentation in all the areas of Testing
Confidential
Role: Technical Writer/Quality Analyst
Responsibilities:
- Created and Managed all technical documentation includes User Guides, Support procedures and Training manual
- Development of Standard operating procedures and new user training
- Defect tracking using Rational Clear Quest Tool
- Advanced the document as in-product help, reference guide and use case documentation
- Supply Documentation for all project in a time and efficient manner
- Translated technical data into simple form and user-friendly language
- Creating the Test plan, Test Case Design, Developing Flows, and Test Execution
- Responsible for Creating Test data for the user and involve in testing
- Maintained effective and regular communication with Developers, Managers and Project Lead
- Prepared technical reports or other related documentation for quality testing of other products
- Defect management and Tracking using database
- Monitoring of processes to make sure efficient problem-free operations
- Produce High Quality Documentation in all the areas of software product development
Confidential
Title: Project One
Responsibilities:
- Coordination with IT team to get the Plants data from Legacy Server from MP2 and EAM servers
- Master Data Cleansing of Legacy Data by running queries using MS-Access Database
- Error report generation and Validation from Plants on weekly basis
- Working with the MDM team for PM and MRO Master Data Cleansing, Consolidating and reconciliation
- Business Process Procedures and Training Manual Preparations for Super Users and End Users
- PM Data File Preparations using the Standard Templates for Testing and Loading into D, Q, and P
- PM Data Loads using Custom LSMW Programs and Data Validation
- Consolidated the PM Master Data and Validated from the Plants
- Functional Location Standardization for the Plants
- Involved in writing Plant Specific Functional Specifications and Change Requests
- Responsible for Planning and Scheduling the Project Timelines with other Project Team members
- Preparation of Integration Test Scripts and Validation of same for DITL Training
- Developed few Custom reports for PM Data
- Created various types of Orders, like Planned Order, Service Order, Emergency Maintenance Order, and Schedule Maintenance Order, Predictive Maintenance Order, etc.,
- Involved in Kitting process, which involves in Creation of Notification, Work Order Creation, assign Material components, Release, Time Confirmation, and Technical Completion
- Set up Call Horizon, Cycle Units, and Scheduling Maintenance Plans using Custom LSMW Program
- Procurement Process and Assign Material Component from the Work Orders
- Goods receipt, Goods Issue, Goods Reversal against the Work Orders
- Worked extensively with Master Sanitation process that involves only Notification generation
- Prepared quick reference guides for the end users
- Conducted Training to the Super Users and End Users at the Plant Locations
- Set up several User Specific Variants to reduce work Load
- Plant visits as continuous improvement Train and assist SAP Plant Maintenance users with any problems on SAP PM
- Worked with RF-Scanners to create Emergency Work Orders, Goods Issue, Goods return, Goods Receipt and Work Order Confirmation
- Carried out integration testing with other modules of SAP FI, CO, MM PP
- Security role testing for the Users
- Visited various Plant locations and for PM and MRO Master Data Assessment
- Documentation of all the activities on spreadsheet
Confidential
Role: SAP PM/PS Business Analyst
Responsibilities:
- Involved in writing Business Process Procedures for PM/PS
- Involved in Maintenance Planning, Scheduling development and support for the PM module in various plants
- Worked extensively with PM planning boards for capacity leveling
- Configured graphic profiles for Capacity Planning/Leveling in PM
- Prepared several PM custom reports
- Involved in study of various current business processes, gather requirements, analysis, and developing enhancements in PM/PS modules through projects
- Defined MM document types, defined catalog types
- Prepared quick reference guides for the end users
- Validated integration test data
- Assisted to execute the unit test scripts with our direct design team
- PM order creation, release and confirmation and back flushing, MES printing with user-defined layouts
- Worked with Variant Configuration to create Class, Characteristics, and Object dependencies of material
- Worked extensively with Asset Management Operations
- Prepared training materials and user manual
- Conducted training to end users and super users
- Worked with change requests and wrote functional specifications for the change request
- Maintained capacity category and pooled capacity usage
- Developed PM/PS specific business process flows for execution of business process.
- Worked extensively with third party service orders
- Involved in Security Role testing