Technical writer Resume NJ - Hire IT People

SUMMARY

A highly organized and performance - driven professional with over 5 years of experience executing smart solutions to project coordination challenges.
Highly experienced in tracking and reporting on specific projects and assumed deadlines.
A competent team player with proven initiative and flexibility; creative, resourceful, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.
An independent and self-motivated professional with the ability to learn quickly and effectively.
In depth knowledge of software development life cycle including Agile and waterfall.
Excellent oral and written communication skills; able to develop positive relationships with clients and colleagues at all organizational level.

PROFESSIONAL EXPERIENCE

Confidential, PA

Project Coordinator

Responsibilities:

Assist Project Manager in weekly and monthly status reporting; this included reporting on plan vs. actual metrics for development and testing related activities
Managed issues, risks, action items, decisions, and change requests on Project Management Center (HP PPM)
Serve as the Executive Assistant to the Project Manager and, as required, assist with contracts, allocating resources, risk management, and financial matters
Organize monthly team outings for over 100 team members
Devise workflows and streamlined processes for design changes
Assist in creating reporting metrics for the Executive Steering Committee; worked with discipline leads in highlighting matters for leadership attention
Create and manage project work plans, issues, risks, and key decisions
Work with project team to allocate resources appropriately. Reviewed demand and capacity and resolve any conflicts or reprioritize as needed
Work directly with an EPMO Project Manager in the project lifecycle management, feasibility analysis, and conceptual design through development, implementation, and project close
Serve as project lead for various digital marketing projects to include analysis, planning, execution, lessons learned and project closeout activities
Provide project status reports to project team, sponsors, and steering committees
Coordinate and facilitate weekly status meetings with team, take notes, and circulate materials

Confidential, MA

Project Coordinator

Responsibilities:

Comprehensive project coordination for government grants and PMO activities to include updating project plans, tracking deliverables, budget, compliance, develop meeting schedules and materials, timelines, project status, and issues related to project activities resolution
Created presentations for meetings/conferences; managed and updated website content.
Coordinated meeting logistics and activities for the Health Information Technology (HIT) Council and Health Information Exchange Advisory Committee, and Ad Hoc Workgroups meetings
Collaborated with other departments such as IT, Legal, HR, and Finance to resolve technical issues, process invoices, expense reports, contracts, staffing requests and onboarding
Supervised, planed, organized, assigned, and reviewed work of the assistant

Confidential, NJ

Technical writer

Responsibilities:

Identified, researched, investigated, realized, analyzed, defined and documented current (As Is) business process model and desired (To Be) business process model
Documented Request for Proposal (RFP), SOPs, User Guides, Installation Guides, Training Manual, Disaster Recovery Guides, Disaster Recovery Plan, Playbook etc
Documented application features and operations in detail, including Screen Layouts, Business Rules, Process Diagrams, and Data Reference Cards
Created Swim Lane Diagrams, Entity Relationship Diagram (ERDs) and Process Flow using UML and Microsoft Visio to support business requirements
Identified opportunities for improvement such as creating templates, and modifying defect-tracking cycle
Authored IQ/OQ/PQ and coordinated with System Analyst to make sure the system gets qualified through complete IQ/OQ/PQ execution
Role involved aggressive use of Lotus Notes, Captivate, MadCap Flare, LMS, SharePoint and MS Office (MS Word, Excel, and Power Point) for analysis, presentation and documentation