To obtain a position as a technical analyst with an emergent company special interest in software development, system design and cutting-edge technologies.
Perform multifaceted technical role as a support analyst, delivery specialist, business development liaison and customer relations manager
Provide 2nd tier escalation support for 40 unique healthcare systems going beyond the scope of the contract to ensure client satisfaction and promote future business opportunities
Oversee all IBM Datacap software and document capture system recommendations, implementations, upgrades and enhancements
Play an integral part in the success of multiple innovative document capture solutions utilizing high volume IBML scanners and IBM Datacap Imaging Solutions generating nationwide publicity
Manage post-project implementations which call for daily conference calls with hospital CEOs/CIOs and tracking/resolving system issues with the goal of maintaining high quality standards and surpassing client expectations
Interpret client needs from day-to-day interactions creating additional revenue for our business development team
Design and develop custom applications to extend the functionality of healthcare systems using Visual Basic, VB.net and ASP.net interacting with Oracle and SQL Server databases
Work directly with development teams to determine installation best practices and standards, evaluate/modify code, and test new/updated software
Led Document Capture Best Practices presentations at semi-annual users conference
Complete in-depth benchmarking analysis for system performance of healthcare systems
Responsible for preparing and training new technical staff
Create UNIX Shell and MS-DOS scripts to automate system administrator processes
Develop and review technical documentation for internal/external training and reference purposes
Act as an authority figure for the strategic vision and evolution of products, as well as the primary conduit of communication from end-users to the product development team
Refine Clincal Context Object Workgroup CCOW integration with Sovera products to optimize interoperablilty between mutliple clinical applications
Confidential
Technical Consultant
Led technical teams on full cycle software implementations worth in excess of 100K
Implemented and upgraded numerous healthcare systems that include Sovera for Health Information Management, Sovera for Patient Financial Services, Content Connector, Image Enabler, Hyland OnBase Solutions, IBM Datacap Imaging Solutions and various custom applications
Confidential
Technical Consultant
Performed extensive requirements gathering, in-depth analysis and workflow design of document imaging systems for patient financial information
Configured and installed software on workstations, servers, and scanners for hospital communities of over 300 system users
Managed and participated in user acceptance testing
Created electronic medical forms eforms using HTML and VBScript
Designed, developed and configured interfaces to be used with Health Level 7 HL7 and Computer Output to Laser Disk COLD feeds
Privacy Policy
