SUMMARY:

• My experience in the military, and as an educator, legal assistant, administrative assistant, intelligence analyst, software tester, and technical writer and editor have enabled me to become a versatile and reliable team member for a variety of projects and programs
• Excellent written and verbal communications skills
• Proficient with current editing methods and standards
• Exceptional computer skills, including Microsoft Office 2010, and previous versions of all applications, including Microsoft Word, Excel, Outlook, PowerPoint, and Access
• Proficient with multiple applications, including Adobe Professional, Photo Shop, XML Editor, Visio, Snip It, Snag - it, and ABBYY
• Managed the use and organization of SharePoint 2010 for documentation and graphics
• Knowledge of the requirements of the Chicago Manual of Style, GPO Style Manual, AP Style, and the Federal Plain Language Guidelines
• Experienced with individual sprint, regression, and system testing of software
• Experienced in staff training, large and small group presentations, and public speaking
• Positive attitude and work ethic; work well independently or as a valuable team member
• Current TS security clearance.

PROFESSIONAL EXPERIENCE:

Technical Writer

Confidential

Responsibilities:

Write and edit technical program reports and presentations required by a government contract to provide software developed with Agile methodology using sprint processes to update the legacy system. Technical products that determine software requirements, system requirement specifications, software specifications, end-user documentation, and other required documentation, as part of the contract deliverable, were edited and translated to meet the needs of non-technical customers. Assist with sprint and regression testing using MTM tool in development network and Operational Test and Evaluation Facility. Wrote and distributed in-house style guide for staff training and development, as well as document templates driven by the government agency’s unique requirements, which eliminated customer concerns regarding grammar, formatting, and style. Maintained SharePoint 2010 document repository and versioning of documents in adherence with configuration management guidelines. Conducted interviews with developers and analysts to document software development processes and results. Managed final review and approval of proposed publications, including design documents and user manuals, for style, design, layout, and editorial aspects before government approval. Worked onsite with client for an FBI contract. Also worked remotely to write FOIA information manuals for the Department of State.

Quality Analyst

Confidential

Responsibilities:

Edit PowerPoint presentations and assessments to government standards, including verification of the analytical process. Expert with current assessment template software and the new SCRPT software that was implemented at year end 2012. Edited and validated the SCRIPT user manual for developers and completed Beta testing. Worked with analysts from all product lines, and assigned as dedicated editor for the Counter Insurgency Targeting Program (CITP) and Weapons Technical Intelligence (WTI) programs, which required completion of editing within hours of assignment. Developed workflow procedure for CITP and WTI programs to ensure efficient completion and publishing of assessments and presentations. This procedure eliminated duplications and lost work for analysts and increased on-time delivery of assessments to the customer. Worked onsite with client for DoD contract.

Intelligence Analyst

Confidential

Responsibilities:

Analysis and editing of archival and current intelligence information for input into the Biological and Chemical Weapons Online Repository of Technical Holdings (BACWORTH) and Chemical Biological Radiological Information Services (CBRIS) databases; conversion of various forms of information into searchable XML and PDF digital formats for inclusion into databases; maintenance of spreadsheets for inventory control, time, billing, and cost analysis; prioritization of tasks based on client needs; compilation of metadata for inclusion in reports; verification of biological and chemical information. Work onsite with client for DIA and Army contracts.

Administrative Assistant

Confidential

Responsibilities:

Responsible for all administrative duties associated with the daily operation of the Mid-Atlantic Division Office for the national financial services corporation. Compile all daily, quarterly, and monthly reports for more than thirty branches. Interact with customers seeking conflict resolution. Research and respond to credit bureau discrepancy inquiries. Compose and edit letters and emails to customers, managers, and executives. Write and produce the division PowerPoint presentation or the annual management conference. The office was closed when the division manager retired.

Legal Assistant

Confidential

Responsibilities:

Responsible for all administrative duties associated with the daily operation of a law office. Worked independently in a one staff-member office with minimal direction of attorney. Composed and edited wills, deeds of trust, bankruptcy paperwork, real estate closing documents, powers of attorney, and other legal documents. Composed and edited emails and letters to clients, attorneys, and judges. Invoiced clients and maintained payment histories. I was laid-off from this position when the attorney closed his practice.