Senior Technical Writer Resume
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Austin, TexaS
PROFESSIONAL EXPERIENCE:
SENIOR TECHNICAL WRITER
Confidential, Austin, Texas
Responsibilities:
- Analyst for Future Operations. Assigned to review, edit, and write large scale and complex plans for protecting the State of Texas and responding to emergencies.
- Content editor and developer for planning and future operations for cross - functional leadership teams. Edit and write human resources policies and equipment operation procedures. Other duties include reviewing and editing PowerPoint presentations for staff, designing s, and updating website pages.
- Trainer for WebEOC, the virtual emergency operations center. provided to adult learners using desktop and handheld mobile platforms. Maintain, edit, and create documentation, user manuals, lecture presentations, and manuals.
Tools: et includes Microsoft Office for Windows 7 - 10, Office 365 suite.
SENIOR TECHNICAL WRITER
Confidential, Austin, Texas
Responsibilities:
- Normalized the knowledge base entries by creating a contextual key field.
- Brought knowledge base content into conformance with corporate style guides.
- Tools included WordPress, Salesforce, and Microsoft Office.
- Writing benchmarked to 10th grade reading level.
SENIOR TECHNICAL WRITER
Confidential, Edison, New Jersey
Responsibilities:
- data security and data center security acquisition, maintenance, and disposal of computer hardware and software cost recovery and invoicing governance and contract change federal Section 508 and Texas rule 206.50 accessibility.
Tools: et included Word, Visio, and other Microsoft Office 2007 and Microsoft Office 2010.