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Technical Writer Resume

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Salt Lake City, UtaH

PROFESSIONAL EXPERIENCE:

Confidential, Salt Lake City, Utah

Technical Writer

Responsibilities:

  • Developed installation guide for Enterprise version of software
  • Utilized archived helped desk emails to integrate known issues into installation guide
  • Prepared a comprehensive user manual for company built software that spanned to different versions

Confidential, Utah and Mansfield, Texas

Author

Responsibilities:

  • Integrated new options for sales department system using DevExpress, C# and ASPX

Confidential, Salt Lake City, Utah

Senior Software Engineer, Consultant

Responsibilities:

  • Learned JQuery and utilized it to build a richer user interface for web application.
  • Acquired PL/SQL knowledge in order to maintain a complicated set of scripts for a major release.
  • Mentored junior team members in learning java development skills

Confidential, Salt Lake City, Utah

Web Developer

Responsibilities:

  • Used Tapestry to build a custom component that could be reused throughout the application.
  • Built testing framework to do integration testing on remote dialing code.

Confidential, Tooele, Utah

Document Department Team Lead

Responsibilities:

  • Became a self taught expert in converting customer documents to XHTML.
  • Compiled a manual containing standards and techniques for document creation.

Confidential, Salt Lake City, Utah

Associate Engineer, Distribution Services Information Technology Department

Responsibilities:

  • Assisted in the development of custom project tracking system using new tools and technologies.
  • Bridged two programs by using a JNDI wrapper allowing interfaces to be built in Java rather than VB6.

Confidential

Project Coordination Intern, Information and Communication Systems Department

Responsibilities:

  • Consolidated information about project status making one - on-one meetings run more smoothly.
  • Aided the programming team by working on deployment application while fulfilling other duties.

Confidential, IncSalt Lake City, Utah

Junior Web Developer, Technical Support Department

Responsibilities:

  • Wrote conversion program to take internal XML format to industry standard (MISMO) format.
  • Recognized for excellence in providing customer and technical support.

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