Technical Writer Resume
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Salt Lake City, UtaH
PROFESSIONAL EXPERIENCE:
Confidential, Salt Lake City, Utah
Technical Writer
Responsibilities:
- Developed installation guide for Enterprise version of software
- Utilized archived helped desk emails to integrate known issues into installation guide
- Prepared a comprehensive user manual for company built software that spanned to different versions
Confidential, Utah and Mansfield, Texas
Author
Responsibilities:
- Integrated new options for sales department system using DevExpress, C# and ASPX
Confidential, Salt Lake City, Utah
Senior Software Engineer, Consultant
Responsibilities:
- Learned JQuery and utilized it to build a richer user interface for web application.
- Acquired PL/SQL knowledge in order to maintain a complicated set of scripts for a major release.
- Mentored junior team members in learning java development skills
Confidential, Salt Lake City, Utah
Web Developer
Responsibilities:
- Used Tapestry to build a custom component that could be reused throughout the application.
- Built testing framework to do integration testing on remote dialing code.
Confidential, Tooele, Utah
Document Department Team Lead
Responsibilities:
- Became a self taught expert in converting customer documents to XHTML.
- Compiled a manual containing standards and techniques for document creation.
Confidential, Salt Lake City, Utah
Associate Engineer, Distribution Services Information Technology Department
Responsibilities:
- Assisted in the development of custom project tracking system using new tools and technologies.
- Bridged two programs by using a JNDI wrapper allowing interfaces to be built in Java rather than VB6.
Confidential
Project Coordination Intern, Information and Communication Systems Department
Responsibilities:
- Consolidated information about project status making one - on-one meetings run more smoothly.
- Aided the programming team by working on deployment application while fulfilling other duties.
Confidential, IncSalt Lake City, Utah
Junior Web Developer, Technical Support Department
Responsibilities:
- Wrote conversion program to take internal XML format to industry standard (MISMO) format.
- Recognized for excellence in providing customer and technical support.