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Technical Writer / Software Tester Resume

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Raritan, NJ

SUMMARY

  • US Citizen, six plus years of experience in software quality assurance (QA) and software testing; specialized in Manual and Automated Testing client - server, desktop and web-based application on banking, financial and government solutions industries.
  • Hands on experience in System Analysis, QA Processes, Testing Life Cycle (STLC) and software Test Methodologies.
  • Extensive experience in creating and executing of Test Plans, Test Cases, Test Strategy, Test Scenarios, Test data, Test log, Test Summary Report and bug documentation.
  • Extensive knowledge of Software Development Life Cycle (SDLC), Software development methodologies and Software Test Methodologies.
  • Experience in analysis of system requirement specification, functional specifications and design documentation.
  • Expert in Writing, Executing, and Maintaining Test Plans, Test Procedures, Test Cases and Test Scenarios.
  • Expertise in problem solving and bug tracking reports using Bug Tracking toolsQuality Center, and Test Director.
  • Solid experience in Smoke, GUI, System testing, Integration testing, Functional testing, Performance testing, Stress testing, Backend testing, Sanity testing, and Regression Testing.
  • Hands on experience in Tracking and Reporting of defects using Defect Tracking Tools such as HP Mercury Quality Center, Test Director.
  • Knowledge of Capability of Maturity Model Integration (CMMI) levels.
  • Experienced in maintaining Requirement Traceability Matrix (RTM).
  • Extensive experience in User Acceptance Testing (UAT)
  • Experienced in tracking and logging Defects with high level of detail, accuracy and informative recreation steps.
  • Extensively written Test Analyzing Report (TAR).
  • Ability to convey technical concepts to non-technical and end clients.
  • Performed structured walkthroughs, Peer Reviews meeting, and testing to carry out verification and validation process.
  • Performed back-end and integration testing to ensure data consistency on front-end and raw feed by developing and executed complex SQL queries.
  • Excellent knowledge and working experience in Test Execution and Test Result Analysis.
  • Self-starter, team player working on fast-faced development environments committed to the deliverables.
  • Flexible and versatile to adapt to any new environment and work on any project.
  • Possess strong communication, presentation, problem solving and excellent interpersonal skills.
  • Organized, attention to detail, multi-focused and ability to meet project milestones and deliverable dates.

TECHNICAL SKILLS

Version Control Tools: Visual Source Safe (VSS)

Software Testing Tools: HP Quick Test professional, Quality Center, and Test Director

Languages: VB, SQL, XML

Defect Tacking Tools: Quality Center and Test Director

Operating System: Windows XP, VISTA, UNIX

RDBMS: Oracle, MS SQL Server, MS-Access

PROFESSIONAL EXPERIENCE

Confidential, Raritan NJ

Technical Writer / Software Tester

Responsibilities:

  • Reviewed the System Requirement Specs (SRS) and developed Test Cases, Traceability Matrix, and Test Analysis Report (TAR).
  • Formulates test plans and execution of test cases manually to verify the expected results.
  • Interfaced with various business groups and other QA team members
  • Developed Standard Operating Procedures (SOPs) and Work Instructions (WIs) and converted them from the old template to the new template format.
  • Created Workflows for SOPs and WIs in the Electronic Document Management System (EDMS)
  • Interacted with Document Owners and business analysts to resolve process issues.
  • Reviewed Annotations for EDMS documents
  • Converted some Work Instructions to Job Aids
  • Developed Use Cases for Global Program Management

Environment: Quick Test Pro, Quality Center, HTML, Oracle, Microsoft Office, SQL Server, UNIX

Confidential, Hackensack, NJ

Software Tester

Responsibilities:

  • Reviewed the System Requirement Specs (SRS).
  • Developed Test Cases, Traceability Matrix, and Test Analysis Report (TAR).
  • Performed execution of test cases manually to verify the expected results.
  • Performed both Manual and Automated testing.
  • Conducted end to end scenario functional testing.
  • Manually ran test scripts for basic functional testing of the Application.
  • Involved in Product testing such as iPhone and cameras.
  • Involved in writing SQL queries for Backend Testing and to verify the database updates, inserts and deletions etc., of the records, and validate them.
  • Reporting and verifying the bugs in HP Quality Center.
  • Interaction with business analysts and developers to resolve the technical issues to meet the client’s requirement for a better quality software product.

Environment: Quick Test Pro, Quality Center, HTML, Oracle, Microsoft Office, SQL Server, UNIX

Confidential, Fairfax, VA

Software Test Analyst

Responsibilities:

  • Involving in reviewing and analyzing the business requirements, functional requirements and software design document.
  • Analyzed& Designed Test Plan, Test Scenarios and Test Cases based on Business requirements, technical specifications, and Use Cases.
  • Analyzing test results to ensure existing functionality and recommending corrective action.
  • Creating Test Scenarios with Negative and Positive Scenarios for all functionalities
  • Creating Test Data and performing Functional Testing, Regression testing, End-to-End Testing.
  • Participating in User Acceptance Testing (UAT), Documenting procedures and guiding the users in verifying various transactions on the System.
  • Creating Regression Test Suites for every Release
  • Creating Traceability Matrix between Requirements and Test Cases.
  • Creating Separate Test Sets for the Each Release Under Test Lab in Mercury Quality Center
  • Involving in changing the Test cases for regression testing according to the new functionality of the application and executing them.
  • Mentored test team members in a multi-cultural environment.
  • Executed of end-to-end testing to evaluate system testing of the application
  • Coordinating testing efforts with teammates and User Acceptance Test (UAT) with business users as well.
  • Developed and enhanced automated script using Quick Test Regression testing
  • Developed detailed test cases basing on use cases, requirements
  • Prepared Requirement Traceability Matrix to ensure that all the requirements are met for the sprints
  • Defects were tracked and reported in Quality Center
  • Involved in preparation of the test data required for executing test cases.
  • Managed the testing process, logged and tracked defects using Quality Center.
  • Attended the weekly status meetings and create notes for meeting-minutes.

Environment: Quick Test Pro, Quality Center, HTML, Oracle, Microsoft Office, SQL Server, UNIX

Confidential, Carlstadt, NJ

QA Tester

Responsibilities:

  • Analyzed Business Requirements, Functional Specifications and the Required Documents for testing.
  • Worked closely with the Developers and Business Development Teams (BDT) in the review and Modification of Product Specifications.
  • Involved in preparing Test Plan and Test Cases.
  • Reviewed Functional and Design Specification documents. Identified Test Conditions, Ambiguities, Conflicts and Risks
  • Participated in defect review meetings with the team members and monitor defect status.
  • Performed Functional, Negative, Regression and Smoke Tests on the new enhancements added to the web application.
  • Responsible for generating of various Test Scenarios & Test Cases, Test Cases Review and Test Execution.
  • Used MS Project to keep track of tasks status and prepared Test Status Reports during test execution processes.
  • Performed Back-end testing using SQL queries to validate the data in the back-end Oracle Database.
  • Used Quality Center for defect management and VSS for version control.
  • Worked with development and QA team to perform root cause analysis for defects found during testing.
  • Involved in identify Bugs and problems, analyze test results, and bug reporting and bug tracking.

Environment: QTP, Quality Center, Oracle, Toad, Microsoft Office, VSS.

Confidential, Carlstadt, NJ

User Acceptance Test Engineer

Responsibilities:

  • Responsible for documenting Test Plan, Test Cases as per Business requirements for each release.
  • Investigated the Software bugs and interfaced with developers to resolve technical issues.
  • Reviewed Business Requirements and Software Specification Requirements to achieve better understanding of the UAT.
  • Support user acceptance tests (UAT)
  • Coordinated test scheduling, status meetings, test case reviews, and user acceptance tests (UAT)
  • Interacted with users for execution of test cases in UAT.
  • Performed UAT (User Acceptance Testing).
  • Involved in setting up QA environment for User Acceptance testing and also supported the users during UAT. Involved in User training of the applications
  • Interact with Design and Development teams to interpret requirements as per user’s expectations.
  • Design Test Case scenarios for user group community for UAT, conducted UAT, and developed Training Material for users.
  • Gathered test requirements by coordinating with design and development teams.
  • Regularly following up with Development Team to discuss discrepancies identified during testing.
  • Test Director was used to create the test plan, store test cases and run the test sets.
  • Used Test Director for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.
  • Created and filed various office documentation using MS Office applications.
  • Performed execution of test cases manually to verify the expected results.
  • Performed Functional Testing using Quick Test professional.
  • Meet with the developers and technical content writers on a regularly to update the test documents.
  • Developed & executed Test scripts and Test cases for Functional and Regression testing using Quick Test Professional.
  • Designing and Executing Test Cases in Test Director.
  • Defects were tracked, reviewed, analyzed and compared using Test Director.

Environment: VB, Test Director, Oracle, SQL Server, UNIX, Windows 98/NT

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