Technical Writer / Software Tester Resume
Raritan, NJ
SUMMARY
- US Citizen, six plus years of experience in software quality assurance (QA) and software testing; specialized in Manual and Automated Testing client - server, desktop and web-based application on banking, financial and government solutions industries.
- Hands on experience in System Analysis, QA Processes, Testing Life Cycle (STLC) and software Test Methodologies.
- Extensive experience in creating and executing of Test Plans, Test Cases, Test Strategy, Test Scenarios, Test data, Test log, Test Summary Report and bug documentation.
- Extensive knowledge of Software Development Life Cycle (SDLC), Software development methodologies and Software Test Methodologies.
- Experience in analysis of system requirement specification, functional specifications and design documentation.
- Expert in Writing, Executing, and Maintaining Test Plans, Test Procedures, Test Cases and Test Scenarios.
- Expertise in problem solving and bug tracking reports using Bug Tracking toolsQuality Center, and Test Director.
- Solid experience in Smoke, GUI, System testing, Integration testing, Functional testing, Performance testing, Stress testing, Backend testing, Sanity testing, and Regression Testing.
- Hands on experience in Tracking and Reporting of defects using Defect Tracking Tools such as HP Mercury Quality Center, Test Director.
- Knowledge of Capability of Maturity Model Integration (CMMI) levels.
- Experienced in maintaining Requirement Traceability Matrix (RTM).
- Extensive experience in User Acceptance Testing (UAT)
- Experienced in tracking and logging Defects with high level of detail, accuracy and informative recreation steps.
- Extensively written Test Analyzing Report (TAR).
- Ability to convey technical concepts to non-technical and end clients.
- Performed structured walkthroughs, Peer Reviews meeting, and testing to carry out verification and validation process.
- Performed back-end and integration testing to ensure data consistency on front-end and raw feed by developing and executed complex SQL queries.
- Excellent knowledge and working experience in Test Execution and Test Result Analysis.
- Self-starter, team player working on fast-faced development environments committed to the deliverables.
- Flexible and versatile to adapt to any new environment and work on any project.
- Possess strong communication, presentation, problem solving and excellent interpersonal skills.
- Organized, attention to detail, multi-focused and ability to meet project milestones and deliverable dates.
TECHNICAL SKILLS
Version Control Tools: Visual Source Safe (VSS)
Software Testing Tools: HP Quick Test professional, Quality Center, and Test Director
Languages: VB, SQL, XML
Defect Tacking Tools: Quality Center and Test Director
Operating System: Windows XP, VISTA, UNIX
RDBMS: Oracle, MS SQL Server, MS-Access
PROFESSIONAL EXPERIENCE
Confidential, Raritan NJ
Technical Writer / Software Tester
Responsibilities:
- Reviewed the System Requirement Specs (SRS) and developed Test Cases, Traceability Matrix, and Test Analysis Report (TAR).
- Formulates test plans and execution of test cases manually to verify the expected results.
- Interfaced with various business groups and other QA team members
- Developed Standard Operating Procedures (SOPs) and Work Instructions (WIs) and converted them from the old template to the new template format.
- Created Workflows for SOPs and WIs in the Electronic Document Management System (EDMS)
- Interacted with Document Owners and business analysts to resolve process issues.
- Reviewed Annotations for EDMS documents
- Converted some Work Instructions to Job Aids
- Developed Use Cases for Global Program Management
Environment: Quick Test Pro, Quality Center, HTML, Oracle, Microsoft Office, SQL Server, UNIX
Confidential, Hackensack, NJ
Software Tester
Responsibilities:
- Reviewed the System Requirement Specs (SRS).
- Developed Test Cases, Traceability Matrix, and Test Analysis Report (TAR).
- Performed execution of test cases manually to verify the expected results.
- Performed both Manual and Automated testing.
- Conducted end to end scenario functional testing.
- Manually ran test scripts for basic functional testing of the Application.
- Involved in Product testing such as iPhone and cameras.
- Involved in writing SQL queries for Backend Testing and to verify the database updates, inserts and deletions etc., of the records, and validate them.
- Reporting and verifying the bugs in HP Quality Center.
- Interaction with business analysts and developers to resolve the technical issues to meet the client’s requirement for a better quality software product.
Environment: Quick Test Pro, Quality Center, HTML, Oracle, Microsoft Office, SQL Server, UNIX
Confidential, Fairfax, VA
Software Test Analyst
Responsibilities:
- Involving in reviewing and analyzing the business requirements, functional requirements and software design document.
- Analyzed& Designed Test Plan, Test Scenarios and Test Cases based on Business requirements, technical specifications, and Use Cases.
- Analyzing test results to ensure existing functionality and recommending corrective action.
- Creating Test Scenarios with Negative and Positive Scenarios for all functionalities
- Creating Test Data and performing Functional Testing, Regression testing, End-to-End Testing.
- Participating in User Acceptance Testing (UAT), Documenting procedures and guiding the users in verifying various transactions on the System.
- Creating Regression Test Suites for every Release
- Creating Traceability Matrix between Requirements and Test Cases.
- Creating Separate Test Sets for the Each Release Under Test Lab in Mercury Quality Center
- Involving in changing the Test cases for regression testing according to the new functionality of the application and executing them.
- Mentored test team members in a multi-cultural environment.
- Executed of end-to-end testing to evaluate system testing of the application
- Coordinating testing efforts with teammates and User Acceptance Test (UAT) with business users as well.
- Developed and enhanced automated script using Quick Test Regression testing
- Developed detailed test cases basing on use cases, requirements
- Prepared Requirement Traceability Matrix to ensure that all the requirements are met for the sprints
- Defects were tracked and reported in Quality Center
- Involved in preparation of the test data required for executing test cases.
- Managed the testing process, logged and tracked defects using Quality Center.
- Attended the weekly status meetings and create notes for meeting-minutes.
Environment: Quick Test Pro, Quality Center, HTML, Oracle, Microsoft Office, SQL Server, UNIX
Confidential, Carlstadt, NJ
QA Tester
Responsibilities:
- Analyzed Business Requirements, Functional Specifications and the Required Documents for testing.
- Worked closely with the Developers and Business Development Teams (BDT) in the review and Modification of Product Specifications.
- Involved in preparing Test Plan and Test Cases.
- Reviewed Functional and Design Specification documents. Identified Test Conditions, Ambiguities, Conflicts and Risks
- Participated in defect review meetings with the team members and monitor defect status.
- Performed Functional, Negative, Regression and Smoke Tests on the new enhancements added to the web application.
- Responsible for generating of various Test Scenarios & Test Cases, Test Cases Review and Test Execution.
- Used MS Project to keep track of tasks status and prepared Test Status Reports during test execution processes.
- Performed Back-end testing using SQL queries to validate the data in the back-end Oracle Database.
- Used Quality Center for defect management and VSS for version control.
- Worked with development and QA team to perform root cause analysis for defects found during testing.
- Involved in identify Bugs and problems, analyze test results, and bug reporting and bug tracking.
Environment: QTP, Quality Center, Oracle, Toad, Microsoft Office, VSS.
Confidential, Carlstadt, NJ
User Acceptance Test Engineer
Responsibilities:
- Responsible for documenting Test Plan, Test Cases as per Business requirements for each release.
- Investigated the Software bugs and interfaced with developers to resolve technical issues.
- Reviewed Business Requirements and Software Specification Requirements to achieve better understanding of the UAT.
- Support user acceptance tests (UAT)
- Coordinated test scheduling, status meetings, test case reviews, and user acceptance tests (UAT)
- Interacted with users for execution of test cases in UAT.
- Performed UAT (User Acceptance Testing).
- Involved in setting up QA environment for User Acceptance testing and also supported the users during UAT. Involved in User training of the applications
- Interact with Design and Development teams to interpret requirements as per user’s expectations.
- Design Test Case scenarios for user group community for UAT, conducted UAT, and developed Training Material for users.
- Gathered test requirements by coordinating with design and development teams.
- Regularly following up with Development Team to discuss discrepancies identified during testing.
- Test Director was used to create the test plan, store test cases and run the test sets.
- Used Test Director for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.
- Created and filed various office documentation using MS Office applications.
- Performed execution of test cases manually to verify the expected results.
- Performed Functional Testing using Quick Test professional.
- Meet with the developers and technical content writers on a regularly to update the test documents.
- Developed & executed Test scripts and Test cases for Functional and Regression testing using Quick Test Professional.
- Designing and Executing Test Cases in Test Director.
- Defects were tracked, reviewed, analyzed and compared using Test Director.
Environment: VB, Test Director, Oracle, SQL Server, UNIX, Windows 98/NT