Senior Technical Writer Resume
SUMMARY:
- Technical writer with 19 years of broad experience in all types of technical writing and editing, for commercial and government clients: policies, procedures, and white papers for technical as well as non - technical audiences. Extensive interface experience with engineering and management personnel.
TECHNICAL SKILLS:
PC Expertise: MS Word (19 years), WordPerfect (5 years), Excel (14 years), MS Office (19 years)
Experience in: Chicago, GPO style guides (8 years), PowerPoint (9 years), Visio (6 years),MS Word templates (4 years), Adobe Acrobat (5 years), RoboHelp (1 year)
Clearance Status: Former DHS Public Trust, Clearable
PROFESSIONAL EXPERIENCE:
Confidential
Senior Technical Writer
Responsibilities:
- Wrote/edited policies, procedures, directives, and publications for NIB/AbilityOne Commission related to internal software deployment and internal departmental personnel procedures. Helped develop NIB style guide. Interviewed subject-matter experts, researched and wrote policies and procedures, circulated them for review by stakeholders, reconciled reviewers’ corrections, and resubmitted for final approval, to produce clear, precise, and readable end product. Maintained, edited, and distributed artifacts via SharePoint archive.
Confidential
Senior Technical Writer
Responsibilities:
- Wrote/edited policies and procedures: directives, SOPs, and white-paper memoranda for DHS related to management of personnel and internal departmental procedures, including security issues; worked with Federal Protective Service (FPS) staff and DHS legal counsel; briefings and administrative documentation for the State Department related to planning and procedures for reconstruction of medical and legal institutions (police, judiciary) in Afghanistan. Assisted in drafting the FPS Document Development Guidelines; specifically, drafted section on proper legal citation regarding federal statutes and regulations (CFR/FAR). Interviewed subject-matter experts, researched and wrote agency policies and procedures to include their statutory and regulatory bases (USC, CFR), circulated them for review by stakeholders.
Confidential
Senior Technical Writer/Editor
Responsibilities:
- Prepared and edited technical and non-technical documents, including project documentation, user manuals, government regulations, and budget reports for client FAA. Managed projects involving production and publication of documents, including developing cost estimates, work schedules, and project management plans.
Confidential
Technical Writer/Policy Consultant (part-time)
Responsibilities:
- Edited and reviewed ExIm Bank’s Continuity of Operations Plan for style and content, specifically legal and policy issues, relating to disaster preparedness and federal/state security measures.
Confidential
Technical Writer/Consultant
Responsibilities:
- Collected and edited technical and business requirements
- Defined and tested use cases
- Prepared/edited release notes
- Prepared client proposal documentation.
Confidential
Senior Security Analyst/Technical Writer
Responsibilities:
- Legal and policy analysis of information security guidelines for federal client agencies, pursuant to federal contract. Assisted in revision of Department of Veterans Affairs Information Security Officer (ISO) Program, as set forth in CFR and agency regulations:
Confidential
Business Development Specialist/Technical Writer
Responsibilities:
- Assembled technical information and translated that information into a coherent format, according to predetermined guidelines. Worked closely with the business development manager and the technical team to create proposals for government and corporate contracts, specifying and documenting proposed solutions. Attended pre-bid conferences as representative of company, handled proposal process cradle to grave: from decision to bid, through assembling technical information from developers, to writing/editing, to ensuring delivery to prospective clients.
Confidential
Business Development Specialist/Technical Writer
Responsibilities:
- Communicated with various departments to coordinate proposals; maintained database, tracked status, and queried information on Government RFPs
- Wrote, coordinated, and formatted responses to RFPs (Web and database development and information security); edited proposal material for standardization, presentation, layout, and accuracy; selected and imported graphics into RFP responses; documented proposed products
- Prepared and presented PowerPoint slide demonstrations to potential agency clients; experience with SEI-CMM
- Researched Government business opportunities
- Prepared dossiers on potential competitor companies for Government contracts; experience with CFR/FAR
Confidential
Technical Writer/Analyst
Responsibilities:
- Wrote and edited manuals for ONR database software, as well as definitions, troubleshooting guides, release notes for online help system; revised and updated entries as required, pursuant to SDLC. Worked with Chicago, GPO style guides.