SUMMARY:

• Good fit for Technical Writer based on solid experiences as ASIC firmware / verification / design / test and software Engineer in disk drive and Flash memories development. Key strengths include clear documentation, detailed engineering specifications,, project management, customer support and all problem resolutions. I can define, design, and detail the technical aspects and feasibility of proposed solutions; deliver Proof of Concept; develop and deliver technical ; support critical situations; design solutions; and answer technical questions. Experienced in content management systems (CMS) using structured writing for re - use, review, and version control. Created technical documentation using DITA concepts and XML editor to produce user manuals, installation procedures, engineering architecture documentation / specifications, and block diagrams / flowcharts, based on internal / customer requirements. Technical information was obtained from reviews with the other design engineers, internet, ANSI committee meetings, technical papers, textbooks, schematics, actual source code, graphical inputs, and flowcharts, mixed with hallway discussions. Complete documentation was provided from conception to end of life for all projects using Oxygen XML editor, FrameMaker, Word, Visio, Excel, Power Point and various other tools as needed.
• After a fulfilling career of 28 straight years in Western Digital and Confidential, I was forced into early retirement due to the recession of 2008. Most of the employers in Orange County had a hiring freeze. After 9 months I finally found an excellent position with Confidential in the Bay area. Engineering development schedules required that I spend 6 months or more abroad in Israel which was unacceptable. I changed my career to Technical Writing in robotics at Confidential in Milpitas. But my family roots were in Irvine, our home for 32 years. In January 2012, we moved back home to continue my career in Technical Writing and other personal reasons like family and management of rental properties.
• Technical Writing gives me a better work / life balance without the gut wrenching time spent in the lab exterminating design bugs or thinking about solutions at home. The reduced income, from my development career, provides supplemental income to help fill my shrinking nest egg. My areas of expertise include:
• Clear Communications
• Problem Resolutions
• Team Leadership &
• Proven Research Ability
• ANSI Standard Participations
• Data Collection and Analysis
• Complete Documentation
• Specifications / Manuals
• Schematics & Flowcharts
• Continuous Improvements
• Meeting Project Deadlines
• Excellent Computer Skills
• Strong Interpersonal Skills
• Embedded Realtime Firmware
• Test Verification / Validation

TECHNICAL SKILLS:

Platforms: Windows Environment, XP, MS-DOS, NT, Unix, Linux and Solaris.

Media Interfaces: I2C/PMBus/SMBus, SCSI, SAS, SATA, ATA / IDE, FCoE, FC, PCI, PCIX, PCIe

PC Tools / Languages: HTML / XML / DITA Content Management System (CMS) with Oxygen XML Editor, FrameMaker 8.0, MS Word, Visio, Excel, Power Point, Outlook, Adobe PDF, Sharepoint, JIRA (bug tracking), Visual Slick Edit, SystemVerilog, Verilog, C/C++, Perl, Python, and Assembly languages.

Version Control: SVN, CVS, AccuRev in conjunction with regression scripts

PROFESSIONAL EXPERIENCE:

Confidential, Buena Park, CA

Technical Writer

Responsibilities:

• Detailed Operator’s Manual for Laser cutter & companion auto cycle loader using Word 2007
• Created parts list, service manuals, troubleshooting guides, and all other documentation applicable to Laser cutting technology
• Created word template so that future documents have a consistent look
• Specified a style guide for styles, layouts and rules for Structured Writing to come as close to the DITA standard as humanly possible given that word is a very general purpose popular editor

Confidential, Torrance, CA

Technical Writer

Responsibilities:

• Detailed Internal design specification for Voltage Regulators using FM8 and Oxygen XML editors
• Created Firmware Architecture and Design Specifications using DITA topics for re-use.
• Customer facing interface specifications for I2C / SMBus / PMBus / AVSBus and SVID
• Data Sheets for Voltage Regulators and Controllers with embedded ARM microprocessor

Confidential, Newport Beach, CA

Technical Writer

Responsibilities:

• Creating user manuals and instructions to customize medical billing software to suit client business needs. From the time the Confidential t exams are scheduled to the time the doctor is paid for their care, Medisoft helps manage practice workflow - efficiently and affordably.
• Provide, help, and support installation of billing software on windows, iPad, or iPhone.
• Handle and explain translations from ICD-9 codes (International Classification of Disease, Ninth Revision) to ICD-10 codes, volumes 1, 2, and 3.

Confidential, Milpitas, CA

Senior Technical Writer

Responsibilities:

• Creating user manuals and data sheets for robotic products from developer inputs, lab research and the internet. Descriptions include all of the basics plus the programming steps required to use the robots with figures and flowcharts in a clear, concise format.
• Cleanup of the existing web site to correct inaccuracies in product descriptions that crept in over the years. Added new details to highlight the features of products being manufactured to gain competitive edge.
• Research of new markets like Vacuum Cluster Tools.
• Worked with the developers to create acceptance test plans and user instructions/ material.

Confidential, Milpitas, CA

Senior Staff Firmware Engineer for Flash NAND memories / Technical Writer

Responsibilities:

• Developed and Documented the DMA Controller, SPI device drivers using C for common architecture ARC based memory products such as Memory Stick (MS), Secure Digital (SD), and Solid State Drives (SSD). Both ROM / RAM based firmware was developed and debugged in 6 months.
• Redesigned and Documented the Logical Partition Manager in 6 months to allow up to 16 partitions from the default of one. This IP is used by all memory products at Confidential using the ARC RTOS.
• Wrote all procedures used for testing and validation.

Confidential, Aliso Viejo, CA

Senior Principal Engineer for ASIC verification / Firmware Design / Technical Writer

Responsibilities:

• Reduced learning curves by 25% after creating must-have register summaries for new hires and peers. Used as material for slide presentations in all design reviews.
• Developed a step-by-step primer for new engineers explaining and demonstrating the interaction between the host interface, the target devices, firmware, hardware, and the company best practices to reduce developing new tests by over 55%.
• Documented the designed system verilog simulations using a mix of Perl, VHDL, Verilog and SystemVerilog for 5 FC and 2 SCSI chips from test plan to sign-off for all exception handling to meet ANSI standards.
• Documented and supported 8 SCSI products and resolved all customer issues using bug tracking software.
• Eased field support by 30% by field engineers and peers in groups of 10 or more. Created a RISC trace debugger to reduce customer site visits by 50% when resolving hard to re-create bugs.
• ed Request / Response hardware automation patent (#6,564,271 Granted on May 13, 2003) used by Confidential as the basis of all Data Transfer Engines in their FCoE, FC and SCSI products to-date.