Technical Writer/funding Post Closing Manager Resume
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OBJECTIVE
- Technical writer position with a company that affords opportunity for personal growth and advancement.
SUMMARY
- Six years experience in technical writing for prominent mortgage banking and crude oil trading companies.
- Wrote process flow descriptions and created corresponding diagrams for corporate banking transition.
- Created new auditing methods and documented process for 200% increase in efficiency.
- Design and implementation of document control systems. Reputation for comprehending systems quickly and completely.
TECHNICAL SKILLS
- Word
- Excel
- PowerPoint
- Visio
- FrontPage
- FrameMaker
- C++
- HTML
- XML
PROFESSIONAL EXPERIENCE
Technical Writer/Business Analyst
Confidential, Dallas
Responsibilities:
- Programs most used: MS Word, Excel, PowerPoint, Visio
- Analyzed existing services and documented for corresponding departments.
- Presented changes to clients through PowerPoint presentations and conference calls.
- Prepared process flow charts and kept clients informed of project milestone status.
Technical Writer/Funding Post Closing Manager
Confidential, OK
Responsibilities:
- Programs most used: MS Word, Excel, FrontPage, Access, PowerPoint, MortgageWare and MortgageServ
- Interviewed individuals with understanding of compliance standards and software applications.
- Documented procedures and designed software user guides for auditors and funders.
- Wrote specific task instruction manuals underwriting compliance standard integration.
- Edited the training materials for other departments.
- Wrote proposal for software and process change for account reconciliation department.
- Designed intranet site for auditing department.
- Designed database for simplified end user input of daily activities.
- Handled process documentation and sales brochure construction for auto interior restoration company.
- Handled correspondence and escrow account for title company.
- Ran print press on promotional items for screen - printing company.
Technical Writer/Contract Administrator
Confidential, OK
Responsibilities:
- Programs most used: MS Word and MS Excel
- Discussed specific customer, price, duration, location and crude mix of each contract with Petroleum Engineers.
- Wrote contracts of agreements and met deadlines for signings.