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Technical Writer/funding Post Closing Manager Resume

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OBJECTIVE

  • Technical writer position with a company that affords opportunity for personal growth and advancement.

SUMMARY

  • Six years experience in technical writing for prominent mortgage banking and crude oil trading companies.
  • Wrote process flow descriptions and created corresponding diagrams for corporate banking transition.
  • Created new auditing methods and documented process for 200% increase in efficiency.
  • Design and implementation of document control systems. Reputation for comprehending systems quickly and completely.

TECHNICAL SKILLS

  • Word
  • Excel
  • PowerPoint
  • Visio
  • FrontPage
  • FrameMaker
  • C++
  • HTML
  • XML

PROFESSIONAL EXPERIENCE

Technical Writer/Business Analyst

Confidential, Dallas

Responsibilities:

  • Programs most used: MS Word, Excel, PowerPoint, Visio
  • Analyzed existing services and documented for corresponding departments.
  • Presented changes to clients through PowerPoint presentations and conference calls.
  • Prepared process flow charts and kept clients informed of project milestone status.

Technical Writer/Funding Post Closing Manager

Confidential, OK

Responsibilities:

  • Programs most used: MS Word, Excel, FrontPage, Access, PowerPoint, MortgageWare and MortgageServ
  • Interviewed individuals with understanding of compliance standards and software applications.
  • Documented procedures and designed software user guides for auditors and funders.
  • Wrote specific task instruction manuals underwriting compliance standard integration.
  • Edited the training materials for other departments.
  • Wrote proposal for software and process change for account reconciliation department.
  • Designed intranet site for auditing department.
  • Designed database for simplified end user input of daily activities.
  • Handled process documentation and sales brochure construction for auto interior restoration company.
  • Handled correspondence and escrow account for title company.
  • Ran print press on promotional items for screen - printing company.

Technical Writer/Contract Administrator

Confidential, OK

Responsibilities:

  • Programs most used: MS Word and MS Excel
  • Discussed specific customer, price, duration, location and crude mix of each contract with Petroleum Engineers.
  • Wrote contracts of agreements and met deadlines for signings.

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