Technical Writer/Business Analyst Resume Dallas - Hire IT People

OBJECTIVE

Technical writer position with a company that affords opportunity for personal growth and advancement.

SUMMARY

Six years experience in technical writing for prominent mortgage banking and crude oil trading companies.
Wrote process flow descriptions and created corresponding diagrams for corporate banking transition.
Created new auditing methods and documented process for 200% increase in efficiency.
Design and implementation of document control systems. Reputation for comprehending systems quickly and completely.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Technical Writer/Business Analyst

Confidential, Dallas

Responsibilities:

Programs most used: MS Word, Excel, PowerPoint, Visio
Analyzed existing services and documented for corresponding departments.
Presented changes to clients through PowerPoint presentations and conference calls.
Prepared process flow charts and kept clients informed of project milestone status.

Technical Writer/Funding Post Closing Manager

Confidential, OK

Responsibilities:

Programs most used: MS Word, Excel, FrontPage, Access, PowerPoint, MortgageWare and MortgageServ
Interviewed individuals with understanding of compliance standards and software applications.
Documented procedures and designed software user guides for auditors and funders.
Wrote specific task instruction manuals underwriting compliance standard integration.
Edited the training materials for other departments.
Wrote proposal for software and process change for account reconciliation department.
Designed intranet site for auditing department.
Designed database for simplified end user input of daily activities.
Handled process documentation and sales brochure construction for auto interior restoration company.
Handled correspondence and escrow account for title company.
Ran print press on promotional items for screen - printing company.

Technical Writer/Contract Administrator

Confidential, OK

Responsibilities:

Programs most used: MS Word and MS Excel
Discussed specific customer, price, duration, location and crude mix of each contract with Petroleum Engineers.
Wrote contracts of agreements and met deadlines for signings.