OBJECTIVE:

• Full - time or contract technical editing/writing, instructional design, or editorial/content management position creating clear, informative, and engaging customer-focused content. I am eager to contribute my consumer, technology, and marketing knowledge and enthusiasm to a challenging, fast-paced, and stimulating environment where the entire team takes pride and pleasure in its work, making the most of my detail-oriented writing, editing, creative-thinking, and team management skills.
• Attentive to detail, creative, organized, responsible, cooperative/team-focused, persuasive, enthusiastic, adaptable, and responsive/open to feedback. Maintain high standards, strategic decision-maker, clear communicator, strong audience advocate, and fast learner of new technology, offering both big-picture and detailed experience at a full range of project management, editing, writing, design, and production/publishing tasks, including copywriting, marketing, SEO optimization, metadata, and social media promotion.

TECHNICAL SKILLS:

SOFTWARE SKILLS: Expert knowledge of Confidential Word and other Confidential Office products (especially Outlook, Excel, PowerPoint, and Publisher). Extensive additional software experience includes SharePoint, Doc Studio, Content Studio, Product Studio, GitHub, Oxygen, XMetaL, RoboHelp, DxStudio, DxCoach, InDesign, QuarkXPress, PageMaker, FrameMaker, and other proprietary and commercial software programs.

PROFESSIONAL EXPERIENCE:

Content Manager

Confidential, Bellevue, Washington

Responsibilities:

• Technical editor and content manager for Confidential Enterprise, editing documentation for Confidential Helion open-source cloud computing software. Also managing and developing taxonomy and style guides, using tools such as GitHub, Oxygen, HipChat, and other tools.

Technical Editor/Content Developer

Confidential, Bainbridge Island/Seattle, Washington

Responsibilities:

• Technical editor for Confidential Operating Systems Group (OSG), focusing on Windows 10, Windows Phone, Get Started apps Bing and Cortana, and Xbox console content, including copywriting, metadata, and SEO optimization. Member of the Windows, Phone, and Xbox style council. Used tools such as Visual Studio Online (VSO), InfoPath, Helix, and WinPub.

Technical Writer

Confidential, Kirkland, Washington

Responsibilities:

• Style guide development, writing, and editing for Confidential, Confidential, and other Confidential hardware devices, for Lab126/ Confidential .

Technical Editor/Content Developer

Confidential, Bainbridge Island, Washington

Responsibilities:

• Developmental and content editing for Confidential ’s Xbox and SmartGlass game/device developer documentation, including SDKs and other technical s.

Technical Editor/Technical Evangelist

Confidential, Kirkland, Washington

Responsibilities:

• SharePoint website development, editing, marketing, and event management for Confidential ’s Global Foundation Services, focusing on marketing/promotion of a new enterprise-wide internal system upgrade. Also completed a photo management and metadata migration to Brand Tools for the Confidential Partner Network.

Director/Project Manager

Confidential, Seattle, Washington

Responsibilities:

• Directing and project management of all aspects of August 2011 nonprofit conference, including contracts, scheduling, budget, conference publications, book fair, transportation, website, blog, marketing, copywriting, graphic design, catering, banquet, speaker liaison work, and MC-ing. Managed staff of six people plus additional volunteers and vendors. Revenues exceeded expenses by 35 percent.

Technical Editor

Confidential, Seattle, Washington

Responsibilities:

• Technical Communication for editing the Confidential Elastic MapReduce Getting Started Guide (now Confidential EMR), onlinecom/emr/latest/ Confidential /emr-what-is-emr.html.

Technical Editor

Confidential, Seattle, Washington

Responsibilities:

• Short-term contract as technical editor for IOActive, doing editing and document production for network and server security proposals and reports.

Technical Writer

Confidential, Redmond, Washington

Responsibilities:

• Vendor contract with Confidential hardware group, writing and editing help systems, readmes, user interface (UI) text, prototyping, and print documentation for mouse and keyboard products, including the release of the 8.0 IntelliPoint and IntelliType Pro help systems and the innovative new Arc Touch mouse (see unboxing video Duties included schedule management, user experience development, copywriting, and usability studies.

Website Developer

Confidential, Washington

Responsibilities:

• Creating, organizing, and editing new literary website. Continuing development, permissions, marketing, and editing work and statistics analysis as webmaster.

Technical Editor

Confidential, Bellevue, Washington

Responsibilities:

• Contract position editing and developing marketing event playbooks for Confidential ’s Central Marketing Group.

Technical Editor

Confidential, Redmond, Washington

Responsibilities:

• Contract position with Confidential Pinpoint group, editing and validating Confidential partner entries and metadata in Pinpoint’s database, and consulting on editing process and website improvement.

Technical Writer

Confidential, Bellevue, Washington

Responsibilities:

• Contract position with Confidential, a biomedical development company, editing and managing FDA regulatory documents, including files for an NDA (new drug application), combining master batch record files in two languages, creating and developing templates, designing forms, and developing dictionaries, glossaries, and style guides using a SharePoint documentation system, in addition to instructional design and staff .

Technical Editor

Confidential, Redmond, Washington

Responsibilities:

• Contract position with Confidential, editing software documentation, help systems, user interface text, and other content for Expression Design, Expression Blend, and other design-related software in the Expression Studio family; editing C++, C#, and Visual Basic code; also developing team style guides as well as designing and implementing processes and .

Technical Writer

Confidential, Snoqualmie, Washington

Responsibilities:

• Contract position with Confidential, a biomedical development company, editing and managing FDA regulatory documents, creating and developing templates, designing forms, and developing dictionaries, glossaries, and style guides.

Technical Editor

Confidential, Redmond, Washington

Responsibilities:

• Contract positions with Confidential, editing software documentation, help systems, and user interface text for PerformancePoint Server (version 1 product) using Doc Studio; editing protocol documentation for Confidential ’s Confidential and Corporate Compliance group to meet compliance requirements set by the Confidential and the Confidential . Duties included editing XML protocol topics in XMetaL and RFC-format protocol documentation in Word, as well as of contractors.

Content Editor/Writer

Confidential, Midlothian, Texas

Responsibilities:

• Contract writer and acquisitions editor for “ Confidential ” casual game, selecting, managing, and acquiring publication rights for 540 Confidential poems from dozens of poets worldwide, and writing entertaining and informative text about Confidential for use in the game.

Technical Editor

Confidential, Redmond, Washington

Responsibilities:

• Knowledge Base and white paper editing and template compliance; writing headlines, blurbs, marketing, and other online content; plus site metrics analysis and reporting, A/B testing, and related editorial adjustments to improve click-through ratings. Codeveloped a tool called Scrubadub to automate the security and privacy preparation of Word documents for presentation online, and editorial tools called Edimatic and the Confidential Style Sheet Manager to help facilitate content compliance with internal and external style guides, such as the Confidential Manual of Style (formerly known as MSTP) and the Chicago Manual of Style. Leading committee member for the Confidential Editor’s Forum and the Professional Excellence Initiative Editorial group charged with programming editing-related speakers, panel discussions, and other events for all Confidential editors.

Information Manager

Confidential, San Mateo, California

Responsibilities:

• Editing, design, publication, and management of Internet security intelligence reports for the ARIS Threat Management System, interacting with threat analysts and other technical experts; designing, developing, and maintaining report templates; editing, design, and publication of white papers and other documents for sales and marketing departments. Duties included quick-turnaround PDF document creation and uploading to corporate website, website usability testing, content editing, and development. Also templatized company documents and trained company employees on their use.

Senior Editor

Confidential, Foster City, California

Responsibilities:

• Editing, proofing, and project management of approximately 15,000 - 20,000 pages annually, written for beginning to high-end software users, covering topics as diverse as computer games, 3-D animation, computer security, AutoCAD, website design, and programming topics; Confidential Word, Excel, and QuarkXPress software used primarily; chair of committee with responsibility for style guide development and all editors; chair of template committee; additional duties included mentoring new editors, plus macro development, and template and front-matter management for thirty book series; recipient of two teamwork s.

Copy, Development, and Project Editor

Confidential, San Mateo, California

Responsibilities:

• Editing and proofreading of technical computer books, project management, and liaison with freelance editors and graphic designers.

Technical Writer and Publications Manager

Confidential, Foster City, California

Responsibilities:

• Wrote, edited, designed, laid out, and supervised production of multiple software manuals for Windows software and object-oriented developer products through several editions; wrote and developed online help systems; conducted interface design and usability testing, and contributed to marketing efforts, including writing data sheets, press kits, and brochures.