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Technical Writer Resume

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Torrance, CA

SUMMARY:

  • Experience as a Sr. Technical Proofreader, Editor and Writer ( ) for several major aerospace, transportation, automotive and entertainment companies. Responsible for flight manuals, technical documents, and engineering proposals. Ensured compliance to military standards, Government Printing Office (GPO) Style Manual, Chicago Manual of Style and company style guide. Held Top Secret Clearance.
  • As a Senior Proposal Writer and Editor, responsible for collecting, tracking and reviewing RFPs
  • Responsible for Supply Chain Management Process. Ensure costs are within budget (capitol and project) and provide weekly updates to senior management.
  • Extensive experience with various Content Management Systems (CMS)
  • Prepare monthly activity and expense tracking spreadsheets and reports
  • Review processes including flow diagram, track, balance, code and approve payment of vendor invoices through SAP

TECHNICAL SKILLS:

Skill: Project Management Documentation Support & Management Writing Manuals & Guides Technical Writing & Editing Extensive knowledge of Accutrac Software SAP, 10+ year experienced user Records & Information Management Writing Policies & Procedures Client/Vendor Relationship Management Writing Movie Reviews for Titles Proficient in Microsoft Suite Knowledge of Atlassian Confluence CMS

PROFESSIONAL EXPERIENCE:

Confidential

Technical Writer

Responsibilities:

  • Wrote and edited software design user manual to support VAFB rocket program
  • Draft operational procedures to support launch day
  • Prepared drafts and tested functionality in the Atlassian Confluence Content Management System
  • Provided reports/updates at daily SCRUM meetings

Confidential, Torrance, CA

Technical Writer & Information Documentation Analyst

Responsibilities:

  • Wrote technical maintenance, manuals and procedures of Accutrac (electronic records management system software) for company wide employee
  • Maintain policy directives and standard operating procedures required for creation, storage, retrieval, protection, preservation and disposal of company records
  • Responsible for the research and analysis for records & information management program
  • Develop, wrote and implement project plans records management (RM)
  • Research and update company records retention schedule (RRS), procedures, policies and materials
  • Coordinate daily activities with the records intake center and offsite storage vendors
  • Provide customer support and

Confidential, Prairie View, TX

Senior Technical Writer & Documentation Proposal Manager

Responsibilities:

  • Responsible for creating business proposals for grants and new business contracts
  • Responsible for writing technical manuals and procedures for dispatchers, mechanics and drivers
  • Gathered business requirements from the customer to establish project estimates and to recommend a high - level solution
  • Develop project work plans and schedules including Communication Plan, Documentation Plan, Quality Plan, and all subordinate work plans.

Confidential, Culver City CA

Technical Writing & Information Management Program

Responsibilities:

  • Administer Sony’s Records and Information Management (RIM) Program for domestic and international offices
  • Manage the daily operations of a centralized on-site records service center for local and New York offices
  • Write technical policies and procedures, manuals, program brochures, operating guides and records and procedural manuals
  • Conduct annual on software application for customers
  • Manage the daily operations of an on-site library with over 200K movie and television titles used for internal research
  • Maintain policy directives and standard operating procedures required for creation, storage, retrieval, protection, preservation and destruction of corporate records
  • Work with individual business units regarding compliance with retention policies and schedules
  • Partner closely with Legal to ensure continued compliance with record keeping requirements of the Sarbanes-Oxley Act of 2002 and other legislation
  • Ensure compliance and RIM program audits and employee awareness.
  • Provide project management of research projects, online software, retrieval, storage and disposition of company records.
  • Manage vendor accounts and responsible for vendor contract negotiations
  • Responsible for program budget, ensure costs are within budget (capitol and project)
  • Prepare monthly activity and expense tracking spreadsheets and reports
  • Review, balance, code and approve payment of vendor invoices through SAP
  • Oversaw analysis process to reduce company spend by 45% on records storage and determine records eligible for transfer
  • Manage the transfer of 85K company records to the New York office
  • Ensured project was under budget and completed within projected timeline
  • Provided relocation support in conjunction with the Facilities department for domestic and international offices
  • In 2007 key player for SPE Japan office relocation and file reduction Conducted review, analysis of files, floor plans to ensure records reduced by 45%.

Confidential, El Segundo, CA

Documentation Manager/Technical Writer

Responsibilities:

  • Wrote corporate Policies & Procedures, wrote technical site-specific operating guides, and coordinated the review approval, and release distribution life cycle with executive management
  • Managed the Records and Information Management (RIM) program
  • Developed and wrote RIM policies, negotiated vendor contract and conducted RIM program to employees
  • Conducted program analysis, evaluation and implementation of cost effective solutions
  • Project manager for the transition of company records to new offsite storage vendor under budget and within deadline
  • Developed budget and implemented initiatives for streamlining cost
  • Conducted company-wide record audits and trained 120 employees for the online electronic document management application
  • Responsible for external and internal contract management for various programs, services and products
  • Project manager for Business Continuity and Disaster Recovery team
  • Conducted interviews, analysis, wrote technical manuals and operating procedures for four domestic offices.
  • Project manager for the transition of company records to new offsite storage vendor under budget and within deadline.

Confidential, Los Angeles, CA

Contract Administrator & Sr. Technical Proposal Writer (Consultant)

Responsibilities:

  • Participated in the preparation of proposals, the development of contractual terms and conditions and the negotiation and administration of contracts.
  • Responsible for establishing, coordinating and conducting analysis and review of contract files.
  • Assisted senior contracts managers and the primary program managers
  • Assisted with the preparation of the contract/cost/pricing volume of a proposal.
  • Prepared internal and external correspondence for customers and program manager
  • Responsible for tracking and updating contract changes
  • Responsible for quarterly briefings for senior contracts managers and program manager
  • Conducted extensive research, review, analysis and final production of RFPs/Solicitations

Confidential, El Segundo, CA

Acquisition Engineering Analyst/ Security Manager

Responsibilities:

  • Key contributor contract bid/proposal team (GPS) Aircraft Antenna System 1 and Miniaturized Airborne GPS Receiver (MAGR) programs
  • Provided project management and documentation support for Global Positioning Satellite (GPS) Aircraft Antenna System 1 and Miniaturized Airborne GPS Receiver (MAGR) programs
  • Conducted extensive technical research & assessment of Interface Control Documentation (ICD) for technical compliance and accuracy
  • Provided technical and program management support to Navigation Warfare (NAVWAR) program
  • Provided acquisition support to the Miniaturized Airborne GPS Receiver follow-on (MAGR-FO), a $2b+ Navigation Warfare program for increased protection for DOD and Allies, and General Officers and Secretary of Defense
  • Provided documentation support for the Defense Meteorological Satellite Program and the GPS Program, the US Air Force’s Space-lift Range System plans
  • Authored and published a standardized in-house style guide for writers and engineers
  • Conducted security briefings and . Processed personnel security clearances
  • Processed classified documents
  • Prepared administrative security procedures
  • Wrote an automated information system (AIS) security plan
  • Responsible for tracking, processing, and writing procedures for Government-Furnished Equipment (GFE) to ensure compliance
  • Held Top Secret Clearance

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