SUMMARY:

• Senior technical writer/editor with experience in technical writing, business communications, project management, photography, videography, desktop publishing, magazine journalism, and freelance writing for technical and literary markets. Experienced in documenting GUIs, software applications, APIs, databases, operating systems, telecommunications systems, microcomputers, digital signal processors, and radio frequency (RF) hardware. Skilled in online and classroom development and delivery. Experienced in analog and digital electronic design, prototyping, assembly, maintenance, and repair.

TECHNICAL SKILLS:

Operating Systems/Software: Windows, Macintosh OS, UNIX, XML, HTML. Adobe FrameMaker, Acrobat, DITA, various XML - based text and graphics editors, Atlassian Suite, MS Office, MS Project, Visio, Illustrator, Photoshop.

Hardware: Macintosh; PC and compatibles; UNIX systems; industrial PCs and PLCs; microcontrollers, digital signal processors (DSPs).

PROFESSIONAL EXPERIENCE:

TECHNICAL WRITER

Confidential, Austin, TX

Responsibilities:

• Researched, wrote, edited user manuals and other documents for industrial PCs and associated GUI-based application software. Used Microsoft Office, Atlassian Confluence and Jira. Translated third-party manuals from Japanese to English using online tools. .

PRINCIPAL, INDEPENDENT MARKETING RESEARCH

Confidential, Austin, TX

Responsibilities:

• For the hobbyist and amateur radio markets, researched and developed specialty products and product lines to fill niche markets and boutique needs. Produced and sold refurbishment and restoration kits for amateur and CB radio equipment. Analyzed feasibility and marketability of products offered by “distressed” vendors.
• Marketed vintage and surplus equipment and components into domestic and international markets. Managed product procurement, fulfillment, and shipping with 100% customer satisfaction rate. .

SENIOR INFORMATION DEVELOPER

Confidential, Oak Hill, TX

Responsibilities:

• Researched, wrote, and edited PowerPC- and ARM-based microcontroller manuals and datasheets for automotive market. Used FrameMaker, oXygen (XML editor), EMC Docato (CMS), Synchronicity DesignSync (source vault), MS Office.
• Assisted with translations. Performed XML pre-conversion clean-up and post-conversion verification. Performed project management for my own documents, and closely assisted other project managers as these documents interacted with their project plans. .

TECHNICAL WRITER

Confidential, Portsmouth, NH

Responsibilities:

• Researched and wrote hardware environment documents, run books, and software deployment guides for BEA AquaLogic e-business portal implementation. Used Word, Visio, Excel. 2007.

TECHNICAL WRITER

Confidential, Austin, TX

Responsibilities:

• Wrote, edited hardware and GUI-based software manuals for Blade PC products on Intel/Windows platform. Documented web-based enterprise management software. Developed more than 100 Technical Bulletins to address specific issues with company's technology. Managed document projects and document translation into multiple languages. Played a key role in documenting company's change-over to RoHS compliance. .

TECHNICAL WRITER

Confidential, Austin, TX

Responsibilities:

• Wrote documentation suite sections for Cell processor, a PowerPC-based advanced multicore processor. 2004.

TECHNICAL WRITER

Confidential,, Austin, TX

Responsibilities:

• Updated, rewrote user guides and application notes for configurable memory controller. .

TECHNICAL WRITER

Confidential, Irvine CA

Responsibilities:

• Revised and reformatted complete documentation suite for reconfigurable DSP integrated circuit. Documentation included assembly programming books, data sheets, application notes, user guides, tutorials, and high-level software manuals. .

SR. TECHNICAL WRITER

Confidential, Austin, TX

Responsibilities:

• Edited and updated marketing documents, data sheets, and software API documentation for InfiniBand network processors, host adapters, and switches. Created, updated graphics in Visio. Wrote, edited documents in FrameMaker and Office. Updated FrameMaker templates for technical documents. .

TECHNICAL WRITER

Confidential, Austin, TX

Responsibilities:

• Researched, edited and wrote programmers' guides, data sheets, and user manuals for MOST (Media Oriented Systems Transport) host processors and development tools. MOST is a high-capacity fiber-optic networking standard developed for automotive entertainment systems and used by major auto manufacturers. Wrote and edited documents in FrameMaker, Visio, MS Office. .

SR. TECHNICAL WRITER

Confidential, Austin, TX

Responsibilities:

• Wrote installation, administrator, and user guides for GUI-based digital asset exchange software suite. Edited marketing collateral documents. Used Quark Xpress and FrameMaker. 2000.

TECHNICAL WRITER

Confidential, Austin, TX

Responsibilities:

• Developed installation and configuration guidebook for beta release of an e-commerce application that delivered consumer marketing profiles to online merchants. Installed and configured MS Site Server 3 to test and verify installation and configuration procedures. Interacted with developers to ensure completeness and accuracy of guidebook. Used Visual Studio, FrameMaker, Office. 2000.

Y2K SPECIALIST

Confidential, San Antonio, TX

Responsibilities:

• Interviewed client personnel, inspected client Y2K documentation, and compiled findings to verify client’s Y2K readiness. Wrote and edited documents in FrameMaker, Visio, Office. Created questionnaires and checklists to facilitate interviews. Developed and maintained policies for conducting interviews. Assisted with developing and maintaining client templates for project and contingency plans. Analyzed findings from inspections, and wrote internal and external management reports. 1999.

TECHNICAL WRITER

Confidential, Cedar Park, TX

Responsibilities:

• Researched and wrote user manuals and engineering notes for GUI-based touchscreen system for offshore oil drilling rig control. Used digital photography, videography, and audio tape to augment traditional information gathering techniques. Produced documents using FrameMaker, Photoshop, Office. Developed FrameMaker templates and provided for staff. .

TECHNICAL WRITER

Confidential, Oak Hill, TX

Responsibilities:

• Researched, wrote, edited, and reviewed user manuals, data sheets, chip errata, and application notes for 16- and 24-bit digital signal processors and DSP programming tools, using FrameMaker. Delivered completed documents for hardcopy, CD-ROM, and online distribution. Created graphics for documents in FrameMaker. Developed and maintained templates; provided ad-hoc FrameMaker and support for staff. Interacted with chip designers to ensure technical accuracy of documentation. Responsible for project management on multiple simultaneous projects. .

TECHNICAL WRITER

Confidential, Austin, TX

Responsibilities:

• Researched, wrote, edited, and reviewed user guides, manuals, and installation guides for SQL object-oriented relational database system running on UNIX-based client-server systems, using FrameMaker. Delivered completed documents for hardcopy, CD-ROM, and online distribution. 1995.

TECHNICAL DEVELOPER

Confidential, Austin, TX

Responsibilities:

• Researched, wrote, edited, and reviewed new product sales and technical handbooks, exams, technical videos, instructor notes, and class handouts for new personal computers. Converted documents from hardcopy to online formats. Provided train-the-trainer sessions on new systems. Responsible for final review and delivery of handbooks and videos. .