SUMMARY:

• My qualifications fit all aspects of business development, including the responsibilities of and managing teams that deal with: procurement, logistics, customer service, licensing, costing, contracts, capture management, sales, and proposal teams. My career as a procurement lead, customer service lead and senior business development (working) manager provides the ultimate resource, professional knowledge, and to manage and train numerous subordinate teams for the following companies, many of which are fortune 1000 enterprises:
• Microsoft (software manufacturer, cost & licensing, procurement, sales)
• Comtec (telephone manufacturer, sale)
• Confidential (oil & gas, contracts)
• Billion dollar Alaskan native corporations, such as nana, Confidential, Confidential, and Confidential (numerous subsidiaries, procurement, proposals and bid packages, and operations)
• Various construction and design/build companies (vertical and horizontal)
• Engineering and architectural firms
• Confidential, assigned to the Confidential
• LCI, assigned to tinker air force base
• Technical Writer, Program and Project Management, Customer Service, Procurement, Logistics, Contract Negotiation, Proposal Management, Capture Management, Ruth Clark Instructional Design (), Business Documentation, Coordinating and writing response to government Requests for Proposals
• (RFIs, Sole Source Writing (proposal, technical, and creative), and Editing. Familiar with DOD, DOT, FAR and dFAR (government) regulations and standards; used this expertise when responding to government RFP, RFI, and IDIQs.
• Also, I worked with several software applications and tools, including: Microsoft Office Suite (including Project and Visio), Salesforce, Adobe Suite (including Photoshop and InDesign), Dreamweaver, Salesforce, as well as advanced in C++, XML, and HTML programming languages, and knowledgeable in various costing tools (such as Quick Bid, Sage 300, Pro Est, and others). Further, I have created various original formula - based estimating and assembly tools for my proposal team’s use.
• Proposals, Contracts, and Business Standards: While working with the Government service providers and Government agencies, I attended numerous classes and seminars, specifically SBA classes for 8(a) and other small businesses; also worked for the DOD, DOT, and Heartland Security. I have advanced experience with electronic proposal tools such as Pragmatic, Sant (Creating Winning Proposals), Shipley (Writing Winning Government Proposals and Capture Management), and Deltek Win.
• Managed various teams when procuring equipment, resources, materials and tool for various projects, such as construction, operations for remote sites, management of remote site facilities, (ordered and purchases all kitchen supplies, equipment, for the dining room and kitchen, managed warehouse as well as inventory control and provided cost and management reports to executive team.
• Customer Service manager, help desk personnel and ensured my team met customer satisfaction levels.
• Lead and Senior Technical Writer, using documentation tools and Chicago Style and MSTP as my “go to” s
• Business Development/Capture Management, Reporting and Presentation tools
• Proposal Manager, Writer, Editor, Contracts Manager, Project Manager, and Negotiator providing skills that each role provides to a proposal project
• Costing, various accounting tools as well as self-created costing excel workbooks and spreadsheets for construction, facilities, environmental, IT, software and hardware, and security projects.
• Extensive expertise in marketing, publishing, reporting, and designing tools
• Trained, created, and manage documentation teams, in several aspects of various categories, including Aeronautics, IT, Software and Hardware, Construction, Engineering, Facilities, Security, and Oil and Gas.
• In-house Photographer, used Canon, Ricoh, and Hasselblad, also developed film and used pictures in various aspects of several responsive proposals.
• Negotiated (as a member of Senior Management Teams) with various entities, such as the Navy, Air Force, Confidential, DOT Divisions, Oil Field Companies, and other remote project customers.

PROFESSIONAL EXPERIENCE:

Confidential, OKC, OK

Technical Writer and Program Manager

Responsibilities:

• Identify new concepts and enhanced functionality
• Correlate the functionality into requirements that will assist the programmers building the upgrades and enhancements
• Scheduling, tracking, and managing action tasks for each segment of the overall functionality
• Testing as a layman
• Preparing hand off to Operations
• Editing business and guidance documents for the Operations team.
• Assisting with for the end-users, which means:
• Creating modules
• Teaching the trainers
• Surveys
• Closing the Project

Confidential

Technical Writer

Responsibilities:

• Assigned to Maintenance IT Software Group at Tinker AFB, prepared CMMI records, documentation, and trained techs to ready them for their Level 3 audit of CMMI. I had extensive experience with ISO 9000, ITIL, and CMM and was successful in helping the team achieve their goals.Free Lance Positions, Alaska, Washington & Oregon
• Proposal Manager, Editor, Technical Writer, and Proposal Writer
• Various
• Short term projects during vacations, holidays, and sabbaticals

Confidential

Senior Proposal Manager

Responsibilities:

• Worked closely with Contracts Manager, (responding to proposals from government and large enterprise customers)
• Jonathan Widdes, President
• Working manager for proposals and marketing teams for Confidential ’s five subsidiary companies: Engineering, Construction, Security, Facilities, and Environmental
• State of Oregon (three months) and Confidential Government Services (10 months), State of Washington (three months)
• Proposal and Technical Writing for the States.
• Working Manager for Confidential ’s proposal team, (responding to proposals from government and large enterprise customers).
• Confidential, Brent Meisner, Vice President
• Various leaders for the State’s projects.
• Worked with various entities to produce documentation for numerous successful projects; dealt with IT projects for the state of Oregon that regulated and tracked their low income citizens who required additional services.

Confidential, Redmond, WA

Project Manager

Responsibilities:

• I worked for several divisions, specifically Office Suite, Windows, and SharePoint; worked for a number of various managers
• Last position was Project Manager working for Office Suite Business Office; also senior and lead technical writer for Office Suite and Windows. Worked with 126 sales personnel as their proposal manager; both Live Meeting and SharePoint, I was involved with all new business from $50K to $315M.

Confidential, Bellevue, WA

Senior Technical Writer

Responsibilities:

• Proposal Manager/Writer (responding to proposals from government and large enterprise customers).

Confidential

Owner and President

Responsibilities:

• Left the State of Alaska to spend time with my aging Grandmother
• Confidential, Confidential, Alaska up and down the pipeline
• Free Lance position upgrading the orientation manual for field techs, went back to the Slope.
• Support Services Supt on Amchitka Island, Proposal Coordinator and Contracts Analyst at Headquarters. PMC worked several divisions as small 8a set asides for various government customers. Their work forces were instrumental in several categories, including facilities, construction, transportation; IT, environment, and we supply air travel from Anchorage to Amchitka for our remote team members. I worked closely with Amchitka’s Airport Manager and Control Tower team to ensure safety landings and take offs. It was a fun job.

Confidential

Program Manager

Responsibilities:

• Worked with engineers and construction teams to refurbish a damaged building at Flow Station 3; when I first saw the damage it was melted steel throughout the building. We brought it back to standards. Also worked as a contract’s analyst and proposal coordinator for putting out new bids on various construction projects.