SUMMARY:

• I have over 15 years of experience designing and writing software and hardware technical documentation and marketing materials. I have expertise in the following:
• Designing and writing programmer guides and API s, user guides, administrator guides, and installation guides
• FrameMaker, Author - it, Word, RoboHelp, Flare, Dreamweaver, and ePublisher
• C, C++, Objective-C, and Java programming languages
• Documenting highly technical subjects, including DNS, TCP/IP, Internet security, Web Services, and relational databases
• Windows, Macintosh, and UNIX
• Print and online single-source solutions
• Management of large and small documentation projects
• Coordination of international localization and translation efforts
• A variety of graphics tools, including Photoshop and Visio
• Web design, HTML, JavaScript, DITA, and XML

PROFESSIONAL EXPERIENCE:

Consultant/Owner

Confidential

Responsibilities:

• Administrator and customization guides for Umbra Data’s Internet security service
• Programmer guides for Confidential Computer Entertainment America’s Playstation 3 gaming platform
• Web-based and print programmer, user, and installation guides for Forterra Systems, Inc’s OLIVE virtual gaming platform
• Web-based and print installation, administrator, and user guides for Confidential ’s InterCloud Security Service for mitigating bot net, pharming, and spyware Internet threats; Message Archiver; Core Protection for Virtual Machines; and other software-as-a-server (SaaS) products
• Online and print user guides for Confidential ’s Confidential genotyping software
• Dell Mobile Broadband Card Utility HTML User’s Guide, online help, and PC Health documentation for Confidential internal modems included on all Dell laptops
• WebHelp documentation for Confidential Corporation’s Control Panel graphics card management software
• Cellphone and wireless card user guides for Confidential, Confidential Wireless, and Confidential
• Web-based installation and developer documentation for Confidential ’ WebLogic Integration sample applications
• Customization and programmer guides for Confidential ’s ClarifyCRM customer relationship management software, describing Java interfaces and how to customize JSP pages
• Administrator and user guides in print and online formats for Confidential ’ 4D Console Integrated Treatment System
• Administrator, Windows and UNIX installation, and online user guides for Confidential ’s Web-based scientific image management system
• Installation, networking, operations, and disaster recovery documentation for the Confidential Web-based interactive health management system
• Content-creation and user guides for Confidential ’ Web-based e-learning software
• Developer guides for Confidential ’s mProve mobile application development environment, describing C and Java APIs for Web Services and client devices
• Online help system for Confidential ’ Confidential factory resource management software
• Print and online user and administrator guides for Confidential, Inc. 's SNP genotyping hardware andsoftware
• Online administrator and user guides for Confidential 's ActiveX- and .NET-based Panagon Web Services document management software
• Print and online installation, administrator, developer, adapter, and user guides for the Xora Platform mobile application development environment
• Mobile Developer’s Guide for Confidential ’s OneBridge mobile application development environment, including Java APIs and an XML-based markup language
• Content Developer’s Guide for Confidential ’s interactive television development platform
• HTMLHelp-based programmer manuals—including Communications, Graphics, Fonts, Sound, Broadcast Services, and Client-Service Interaction manuals—for Confidential and WebTV that describe how to use C++ and Java APIs
• User manual for Confidential 's ProReach Web monitoring software
• System design specification for The Tomorrow Factory's online transaction processing utility
• SDK manual for Confidential ’ SimplePi network storage system, including C++ and Java APIs
• Web-based administrator and user guides for Confidential ’ NetSpot and Web NetSpot network management utilities, iPROMPT network presentation program, and Home-Print imaging system
• ActiveX developer’s guide for Confidential ’ PowerShot digital cameras
• Online help system for Confidential ’ ScanGear image processing software
• SDK developer's guide for Confidential 's PC-based satellite data receiver software
• Manuals and online help for Confidential ’ medical graphics workstations
• UNIX software installation manuals for Confidential ’s Globalstar Gateway
• Visual C++ database developer manuals and online help for Confidential
• UNIX database user and administrator guides for Confidential, Confidential
• Medical database user manuals for Confidential Corp
• Component specifications for Confidential video game ASICs
• Technical and marketing materials for Confidential Industrial's electronics test equipment
• Monthly newsletter for Confidential ’ Confidential Internet users

Technical Publications Manager

Confidential

Responsibilities:

• Managed technical publications for two projects—WindowBase, a Windows relational database, and Open Access, an integrated program. Designed and produced manuals, product packaging, marketing materials, and online help systems. Coordinated international translation efforts for manuals and onlinehelp.

Technical Writer/Editor

Confidential

Responsibilities:

• Wrote manuals for a communications system, mainframe database manuals for use in Japan, and company proposals.