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Technical Writer Resume

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NC

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SUMMARY

Over 15 years experience writing, editing, and publishing hardcopy and online technical documentation. Strong technical background and excellent writing skills with a history of successful project completion.

COMPUTER SKILLS
  • Access
  • Excel
  • Outlook
  • RoboHelp
  • Snagit
  • Acrobat
  • FrameMaker
  • Photoshop
  • SAP
  • Visio
  • Documentum
  • Illustrator
  • PowerPoint
  • SharePoint
  • Word
EXPERIENCE

Confidential,NC 2008 – 2010
Technical Writer/Illustrator

Wrote equipment service, operator, and parts manuals for electromechanical machinery. Documented diagnostic tools used to troubleshoot system parameter settings.

Confidential,NC 2005 – 2007
Technical Writer (contractor)

Documented hardware and software application features used on the EAGLE™ 5 signaling platform. Routed engineering change orders. Created and distributed documentation CDs.

Confidential,NC 2002 – 2004
Technical Writer (contractor)

Wrote procedures for the operation and maintenance of mechanical and electrical systems. Analyzed equipment specifications and drawings to identify critical spare parts.

Confidential,NC 2000 – 2001
Technical Writer (contractor)

Wrote procedures used by system administrators to provision service subscribers. Wrote procedures used to backup, map, and migrate data between home location registers.

Confidential,NC 1998 – 2000
Technical Writer (contractor)

Wrote ISO-related procedures used to process orders for telecom network equipment and services. Used Visio to create process flowcharts.

Confidential,NC 1993 – 1997
Technical Writer (contractor)

Wrote procedures used to operate and maintain equipment used to research and develop pharmaceutical compounds. Used Visio to create process flowcharts and graphics.

EDUCATION

Bachelor of Science, Industrial Management, 1992, Clemson University, Clemson, SC
Confidential,University, Raleigh, NC
UNIX, Organizational Development, Just-in-Time, Database (SQL) Management
Confidential,College, Raleigh, NC
TCP/IP, LAN/WAN Fundamentals, Access, Quickbooks, HTML, AutoCAD
Professional Development
Information Mapping, DITA, XML, Adobe Illustrator, FrameMaker 9.0

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