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Contract Technical Writer Resume Profile

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NY

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Objective

Seeking an opportunity to increase the value of an organization, while contributing my background in technical and marketing communications.

Experience

Confidential

  • Onsite contractor writing processes, knowledge base materials and System Security Protocol documentation for the State of South Carolina Medicaid project team.
  • Assisted team in fulfilling mandatory audit processes

Confidential

Contract Technical Writer

  • Researched, wrote and created corporate training materials for a Greenville, SC firm's accounting division

Confidential

Contract Technical Writer

  • Created user documentation for customized software for two Greenville, SC area firms

Confidential

Contract Technical Writer

  • Improved corporate efficiency by creating new operating procedures
  • Created a path towards corporate cost savings by creating descriptions of every department function

Confidential

Contract Technical Writer and webmaster

  • Assisted a non profit with a global outreach
  • Advanced their goal through a web store
  • Developed publicity and provided technical insight into how to effectively use an online presence

Confidential

Technical Writer and webmaster

  • Assisted a non profit educational institution with their global outreach through the internet
  • Provided timely news releases
  • Created an effective web presence

Confidential

Contract Technical Writer

  • Responsible for documenting business processes for the Met Dental group of MetLife's eCommerce initiative
  • Edited and converted over 50 use cases that conformed to MetLife eCommerce's style, saving the corporation thousands of dollars
  • Ensured that documentation for upcoming software releases were organized in a systematic way through work with a business analyst team

Confidential

Contract Project Leader Technical Writer

  • Project leader on a new software initiative that saved GE over 6 million dollars annually
  • United States leader for an Indian help service on a new supplier software system
  • Responsible for documenting SOP business processes for the Information Systems group of GE Power Systems Sourcing
  • Responsible for creating a complete set of transition documentation for an entire department for every position
  • Trained suppliers in a new purchase order application
  • Created weekly metric reports to measure supplier participation in new software application
  • Led a team of three technical writers to create documentation standards and naming conventions for use throughout GE Power Systems

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