AREAS OF SPECIALIZATION

Experienced technical and science writer and manager of publications for computer and Internet applications, scientific and technical reports, corporate publications, and educational and training materials.

PROFESSIONAL HISTORY

2011-Present Confidential, Walnut Creek, CA. Contract Senior Technical Writer for Trace3, for documentation for KPIT, including web utilities, IP, network plan, and migration.

2010-2011 Confidential, Los Angeles. Contract Principal Technical Writer for all documentation for FreightTrain™, a hospital construction management application.

2009-2010 Confidential, San Francisco.Contract Principal Technical Writer for Thin Client System for implementation of national lottery for China, responsible for all product documentation.

2006-2009 Confidential, and Aerotek Scientific, LLC, Sandia National Laboratories, Livermore CA. Science and Principal Technical Writer for Department of Energy (DOE) and SAND reports, Sandia websites, proposals, brochures and articles for government and state agencies.

Responsibilities:

• Editor, Combustion Research Facility (CRF) News. (2007-January/February, 2009). In complete charge of production of this highly respected international newsletter:Confidential.I planned the schedule of issues and their publication, solicited articles from authors, researchers, and Principal Investigators, edited and wrote articles and news blurbs, supervised production, graphics and printing; maintained and updated distribution list and subscriptions.
• Science and Principal Technical Writer. Basic Research Needs for Clean and Efficient Combustion of 21st Century Transportation Fuels, Office of Energy Science, DOE: Confidential; numerous SAND reports, whose topics include hydrogen storage, tensor analysis, nanotechnology, biology, materials, and gas-based physical security technology for DOE Office of Health, Safety and Security; fact sheets, web content, brochures, posters, proposals, public relations materials, and special projects, including Project Lead Writer for a new Sandia website, Active Remote Sensing.

2005-2006 Confidential, Alameda, CA. Senior Technical Writer for Wind River Workbench Diagnostics with online Help, and for license administrator's guide.

Responsibilities:

• Project Lead Writer for a new Wind River product, Workbench Diagnostics, using Sensorpoints. Documentation: Wind River DiagnosticsProgrammer's Guide, including configuring VxWorks to enable Sensorpoints, Sensorpoint compiler directives, using the Sensorpoint Editor, and collecting and analyzing logged data; Release Notes; Wind River Diagnostics Enterprise Edition; Configuration Guide and Release Notes.
• Project Lead Writer for the first issue of the Wind River License Administrator Tools Guide, for installing and configuring license server and reporting tools.

2000-2005Confidential, Oakland, CA. Principal Technical Writer for all documentation and online Help for iSpheres Event Server, a real-time sense and respond server that captures and detects actionable events and processes and monitors real-time changes and risks for B2B applications across agile enterprises and networks. I wrote developer, API, administrator, programmer, reference, and installation guides, release notes and Javadocs.

Responsibilities:

As Principal Technical Writer for all iSpheres documentation I was in fact Project Manager for documentation. I created the formats and templates for all documents, determined the audience and requirements, established and wrote document plans and schedules, and worked directly with engineers, developers, programmers, customer relations and marketing, testing and QA/QC to produce required documents, as follows:Programmer Guide, Developer Guide, API Guide, Installation Guide, XML Servlet Guide,Command Line Reference for the newly created Event Processing Language (EPM™), and Release Notes for every release. I worked directly with QA/QC and testing to document all bugs, caveats, and workarounds. I also created, updated and maintained the online context-sensitive Help for all releases as the product evolved and matured.

• Confidential, Emeryville, CA. Senior Technical Writer for Ask Jeeves Answer Service, Search, Dynamic Results, Tools Administration Reference Guide, and Corporate Task Guide, including online Help.
• Confidential, Redwood Shores, CA. Senior Technical Writer for Oracle Source and Online Sales ecommerce applications, including online Help and FAQs.
• Confidential, San Jose, CA. Senior Technical Writer for documentation of Cisco's Internetwork Operating System (IOS) software, including installation, configuration and user guides, and command line reference.

CONTRACT SENIOR TECHNICAL WRITER AND EDITOR

• Confidential, Sunnyvale, CA, 2006. Principal Technical Writer, failover procedures for Yahoo! Internet properties.
• Confidential, Testing Laboratory, San Jose, CA, 1998. Senior Technical Writer for documentation of testing procedures for Cisco switches, routers, and access servers.
• Confidential, Stanford, CA, 1997-1998. Principal Technical Writer and Editor for Linac Coherent Light Source Design Report, Stanford Synchrotron Radiation Laboratory.
• Confidential, Oakland, CA, 1997. Principal Technical Writer, Oracle DIAMOND 950 C/S and online help (RoboHelp) for database management for Health Management Organizations.
• Confidential, San Mateo, CA, 1996-1997. Principal Technical Writer for documentation for AltaVista Search, including configuration, operating, and reference manuals.
• Confidential, Walnut Creek, CA, 1995-1996. Senior Technical Writer and Analyst for GSM mobile cellular telecommunications for Spain and Netherlands, and for Air Superiority report for technology assessment, implementation, and development of smart antenna technology.
• Confidential, San Ramon, CA, 1996. Senior Technical Writer, Emerging Technologies Infrastructure and Applications Development. Wrote update of Operations & Reference Manual, for Gemstar Backbone for entire PacBell network, including new processes for conversion to TCP/IP.
• Confidential, Telecom Observer, Telecom 95, Geneva, Switzerland, 1995. Technical Writer and Translator. Translated articles from French to English for Telecom 95, Telecom Observer.
• Confidential, Oakland, CA, 1993-1994. Senior Technical Writer and Editor. Wrote and edited environmental assessments and technical proposals for environmental evaluation and remediation.
• Confidential, San Ramon, CA, 1991-1993. Senior Technical Writer and Editor. Wrote and edited technical reports for R & D and Technical and Ecological Services. Subjects include: automated systems, new energy technologies, hydrology, groundwater remediation, noise analysis, advanced geothermal resources, distributed utility, electric vehicles, molten carbonate fuel cell plants, photovoltaics, and compressed air energy storage.
• Confidential, Livermore, CA, 1990-1991. Senior Technical Writer. Wrote and edited: Thrust Area Report, Energy and Technology Review, standard operating procedures and engineering assessments for Wastewater and Tank Systems Group, Environmental Guidance Division.
• Confidential, 1988-1990. Senior Technical Writer and Editor, Manual Restructuring Program, San Ramon, CA.

MANAGERIAL EXPERIENCE

Department Head. Confidential, Coordinator, Technical & Professional Writing, Associate Professor, English, 1990-1992. Director of program, including course development, teachers, and staff.

Manager of Publications. Confidential, Kaiser Engineers, Oakland, CA, 1986-1988. Joint Venture KE/PBQ & D, DOE Basalt Waste Isolation Project, Hanford, Washington. Supervised staff of 13.

Staff Assistant to Manager of Business Development, Proposal Coordinator, and Editorial Lead.Confidential, 1981-1986. Supervised staff of 20 technical writers, editors and graphic artists.

Fulbright Lecturer, France. Confidential, 1978-1979. Taught English and American literature and culture to French students to prepare them for the Agrégation (teaching credential) in English and maîtrises (master's equivalent).

EDUCATION

COMPUTER AND PROFESSIONAL SKILLS

PhD, English
MA, English
BA, Physics

Windows 7, NT, XP, Macintosh, MS Office 2010, Adobe Creative Suite, FrameMaker, Illustrator, WebWorks Publisher, RoboHelp, DITA, Visio, UNIX, HTML, SQL, C++, Java, XML

LANGUAGES
French (fluent); read Spanish, German, and Latin

PUBLICATIONS AND REFERENCES
Publications and references provided on request