Senior technical writer/Technical writer-editor Resume VT - Hire IT People

QUALIFICATIONS

Technical writer for software and hardware, including technical manuals, end-user and installation guides, tutorials, online and context-sensitive Help. Nine years of experience documenting software and electro-mechanical devices; subjects include manufacturing, public emergency radio, and computer-assisted turbomachinery design.

COMPUTER

Help tools: RoboHelp for WinHelp and HTML; Madcap Flare for HTML Help.

Desktop publishing: FrameMaker, Acrobat, MS Word and MS Office, Quadralay Webworks.

Graphics: Illustrator, Visio, SnagIt, Corel Designer, Paintshop Pro, Photoshop.

Familiarity: XML, UNIX, C++, SQL, Dreamweaver, Frontpage, What's This? Help, QuarkXpress, Perforce (source control).

EMPLOYMENT

Senior technical writer/Technical writer-editor, Concepts NREC, Confidential, VT

Write and edit HTML Help for all design programs (meridional and 3D turbomachinery design, stress analysis, and computer-assisted manufacturing).
Write and edit tutorials and user guides.
Manage foreign language versions of online Help (Russian and Japanese).
Test user interface and write bug reports for all programs; interview software developers.
Create supplementary materials for Help documentation, including Powerpoint slides and pdfs.
Revise documentation according to criteria of sales and documentation departments; manage document source control.
Edit SBIRs, ASME conference papers, and newsletters.
Write document plans, manage all documentation projects.

Technical writer, Confidential, Newfield, ME/Billerica, MA

Wrote and edited installation-operation manuals for end-users and field personnel.
Documented network processor for system administrators, including instructions for maintaining database of system users and radio subscribers;
Wrote user interface manual for public safety radio dispatchers, installation and operation manuals for field personnel;
Interviewed engineers and field technicians, also consulted with QA.
Created and edited Visio graphics describing network architecture and process flow.
Subjects included public safety radio, database maintenance, hardware setup, software installation, and radio-repeater alignment.
Maintained records of documentation archives.

Technical writer, Confidential , Auburn, Maine

Wrote standard operating procedures for the plant; interviewed line crews and technical departments; photographed equipment and procedures; designed page layout and templates; revised material specifications database.

Technical writer, Confidential, Gorham, Maine

Wrote documentation for all products, including manuals and start-up guides for digital and analog tension controllers, brakes, clutches, and software interfaces.
Designed templates for all documentation, in consultation with sales and marketing departments.
Created all graphics and screen scots.
Produced foreign language manuals (language versions included French, German, and Spanish).
Tested software and hardware.
Revised brochure copy and advertorials for marketing department and company web site.

Instructor, Department of English, Confidential at Orono

Taught Technical Writing and College Composition
Lead computer-assisted classes (Mac/OS)

Instructor in rhetoric and composition, Department of English, Confidential, Athens, GA

Implemented Internet classroom programs, Web bulletin boards and chat rooms;
Lead computer-assisted classes (IBM PC/Windows);

Copy editor, Confidential, 1 Penn Plaza, NYC

Copy edited books, journals, and newsletters for Business and Industry, Accounting and Law divisions.
Prepared and coded manuscript files for desktop publishing (SGML and QuarkXpress); indexed book manuscript.
Wrote progress reports on book manuscript for production staff.
Consulted with editors on style for journals and newsletters.

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Senior Technical Writer/technical Writer-editor Resume

VT

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