Lead Technical Writer/Business Analyst Resume Blythewood, SC - Hire IT People

OBJECTIVE: A business analyst/technical writer position

Programming Languages: COBOL, Assembler, JCL, PL/1, RPG, and Database

PROFESSIONAL EXPERIENCE:

Confidential, Blythewood, SC.

Position: Lead Technical Writer/Business Analyst

Previous position: Programmer/Analyst

Business Analyst:

Tested the Personal Auto, Homeowners, Dwelling Fire, Business Owners Policy, and Commercial Package Policy lines of business in various testing environments for the Agency Link product.
Developed TestPartner scripts for automated testing in the Agency Link system.

Lead Technical Writer:

Created and maintained system documentation and training guides for several products using Adobe FrameMaker, Microsoft Word, and Adobe Acrobat Professional.
Created online help using WebWorks to translate Adobe FrameMaker files into HTML.
Modified Visual Basic Queries/Macros to produce Agency Link Excel spreadsheets for defects and enhancement issues for multiple testing environments.

Programmer/Analyst:

Created two security programs using COBOL, CICS, DB2, and JCL as a host programmer.

Software Knowledge:

Microsoft Office products, Adobe Acrobat Professional, Adobe FrameMaker, Visio, PaintShop Pro, WebWorks, TestPartner, and HTML.

Confidential, Blythewood, SC.

Position: Programmer/Analyst

Developed and maintained private passenger auto rating programs on a PC using MicroFocus COBOL.
Developed and maintained private passenger auto rating programs and declaration pages on the mainframe using COBOL and JCL.
Supervised a group of three during a coding project.