Principal Technical Writer Resume BURLINGTON, MA - Hire IT People

SUMMARY

Consistently demonstrated expertise, creativity, and customer - focused presentation in written communication for over two decades in the software industry and 12 years in the textbook industry.
Proactively implemented and carried out user interface review procedures at two companies to promote usability, linguistic accuracy, and consistency of style.
Won Society for Technical Communication (STC) awards as both writer and editor.

RECENT EXPERIENCE

Confidential, BURLINGTON, MA

Principal Technical Writer

Write and maintain online help and training materials supporting applications used to develop and deploy e-mail marketing campaigns.
Develop marketing collateral.

Confidential, Bedford, MA

Principal Technical Writer

Wrote programming documentation supporting new mobile product and updates to proprietary ABL language.
Participated in Agile development process.

Confidential, Merrimack, NH

Contract Technical Writer

Wrote and edited documentation of development tools for internal clients who designed applications supporting a variety of financial services solutions.
Participated in Agile development process.

Confidential, Bedford, MA

Principal Technical Writer

Wrote STC award-winning online help for Eclipse-based integrated development environment (IDE).
Developed and implemented UI guidelines and served as linguistic consultant for diverse development team.
Successfully met ongoing challenge of mastering and explaining rapidly evolving technologies.
Developed and delivered documentation for numerous components of OpenEdge and FUSE product lines.
Studied and evaluated Darwin Information Typing Architecture (DITA) methodology.

Confidential, Tewksbury, MA

Principal Technical Writer and Corporate Editor

Wrote manuals and online help for ProductCenter data management and product development applications.
Consulted on UI design and approved all screen text.
Edited drafts from documentation and training contributors.
Reviewed and copyedited marketing materials.

TOOLS AND TECHNOLOGIES