Contract Writer/technical writer/editor/researcher Resume
Richmond, VA
SUMMARY
Versatile, creative, and effective Writer, Editor and Researcher with extensive and comprehensive experience developing content for multiple industries including IT, Business, Finance, Accounting, Human Resources, Banking, Government, Military, HealthCare, Real Estate, and Manufacturing. Recognized for outstanding skills in developing user guides, training materials,handbooks, presentations, Standard Operating Procedures (SOP), market research reports, technical processes, and onlinecontent. Demonstrated leadership skills, leading staff to deliver accurate, concise, and complete projects, and achieve organizational goals. Proven record in improving overall processes through innovative and end - user oriented service skills.
TECHNICAL SKILLS
Customer Service,Process Improvement,Traditional & Online Marketing Collaterals,Workflow Prioritization,Fast Turnaround,Business, Financial & Operational Documents,Training & Educational Materials,Manuals & Guidelines,Accurate, Concise & Unambiguous WritingUser Experience,Content Management
PROFESSIONAL EXPERIENCE
Contract writer/Technical Writer/Editor/Researcher
Richmond, VA
- Edited newsletters and website pages for financial services firm
- Designed ramblerslife.com website with ordering system; maintain website
Confidential, Malvern, PA
- Edited course manuals for an Information System with a workflow-driven design
Arlington, VA
- Prepared templates and edited documentation for Navy's SAP enterprise business solution
- Edited training materials and business handbooks on processes impacting budget, funds, finance, accounting,procurement, asset, inventory, and supply chain management
- Produced instructional documentation on 300+ system implementation learning aids, while overseeing task metrics
- Secret Security Clearance
- Prepared and edited critical programmatic and technical documentation for Global Command and Control-TacticalCombat Operations Systems, and Joint Tactical Common Operational Picture Workstation programs, supporting missionof Space and Naval Warfare (SPAWAR) Systems Center Atlantic
- Documents include: software training plans, fielding documents, new equipment training plans, test plans and reports,Capability Maturity Model Integration documentation, requirements management plans, contracts, and documentscovering software, hardware, and testing for Service Oriented Architecture capability
- Performed documentation reviews and technical writing for five different programs and entire IA team, leading toissuance of four Interim Authorities to Test (IATT), Interim Authority to Operate (IATO), and packages submitted.