Senior Technical Writer

• Seasoned professional with 31 years of experience leading corporate marketing and internal communications for Fortune 500 companies across diverse industries.
• Expert in the technical, user-friendly content and development of Training manuals. Proven ability to manage projects from conception to completion on time and within the budget.

• Corporate Communications
• Creative Team Leadership
• User Interface Development
• Content Writing
• Contract Proposals
• Development of Training Materials
• Marketing Presentations
• New Product Launch

Professional Experience

2009 to Present: Activities included organized volunteering in Milwaukee, WI for Organizing for America and the Democratic National Committee. Summer Organizer and Fall Fellowship programs (2011). A short term assignment at the Kohler Company: revisions and updates to the corporate catalog during (Arbortext/DBMS)-HTML/XML.

HIGH SCHOOL TEACHER – Milwaukee, WI. 9/2008 to 6/2009
Confidential Taught high school Freshman Sophomores and Juniors Geometry, Science, History, English, Social Studies, Geography. I have been taking Online courses and Webinars since 2009.

Confidential – West Allis, WI.
WRITER/CONSULTANT, 10/2007 to 3/2008

Confidential This project involved new techniques and procedures for mining. Upon my entry into this project, it was running behind schedule and had severe budget constraints. I worked in conjunction with one other writer to bring the project in on time and within budget.

Security Consultant –NYC, Milwaukee 2001 to 2007

Qualifications include a background in Military Intelligence. (U.S. Air Force) Fire Marshall Training, (NYC) Crowd Control experience. Detailed knowledge of security cameras (CCTV)and their operation. Exemplary communication skills (31 years as Technical Writer) On Campus security experience (Wisconsin Lutheran College)

Confidential – Mineola, NY
Stock Brokerage House
CUSTOMER SERVICE/SALES, 2000 to 2001
Contacted customers and new clients about stock purchases and investment vehicles.

Confidential – Kohler, WI.
Industrial Manufacturer
SENIOR TECHNICAL WRITER, Nov-1999 to June-2000
Wrote and edited installation manuals and operation instruction manuals for the full line of Kohler bath and kitchen products. Abortext HTML/XML was used for these publications

Confidential – Franklin, WI.
Packaging Equipment Manufacturer
SENIOR TECHNICAL WRITER, 1997 to 1999
Wrote course guides and training manuals that enhanced the Trainers/Reps ability to teach and train customers and clients. The documentation increased the client’s understanding of complex product features and helped them use the product more effienctly.

Confidential – Cudahy, WI.
Industrial Manufacturer
TECHNICAL WRITER, 1996 to 1997
Created a Microsoft table program to transform a previous archaic logistical system into a dynamic document and product tracking system. This effectively improved communication flow and delivery times, adding an effective sales tool for field reps.

Confidential – Wauwatosa, WI.
Manufacturer of Engines, Power Plants and Consumer products
TECHNICAL WRITER, 1995 to 1996
Researched, compiled, and wrote parts list catalogs for 1 and 2 cylinder engines. Configured data for PDF files for a web based application and digital database.

Quad graphics/ On demand printing – Milwaukee, WI.
Industrial Manufacturer
TECHNICAL WRITER/SALES 1993 to 1995
Wrote technical and instructional manuals for various industrial and commercial clients. Sold printing services to commercial and municipal clients. Coordinated the shipment and delivery of finished publications.

Confidential – Milwaukee, WI.
Factory Automation Industrial Vision Products
MARKETING/TECHNICAL WRITER, 1987 to 1990
Wrote brochure, product data booklets, user manuals, and product press releases. Wrote and compiled sales and marketing pieces for the main product lines: Machine Vision, Bar Code Technology, and Factory Automation

Confidential – Chicago, IL.
Municipal and Military Applications
TECHNICAL WRITER, 1986 to 1987
Designed, wrote, and edited the work card instructions for software-driven siren control and weather monitoring system (Federal Signal) Operated and tested in-house software. Wrote and lectured on military applications for computerized text composition system.

Confidential – Chicago, IL.
Software and Electronics
LEAD TECHNICAL WRITER, 1984 to 1986
Wrote and edited software development specifications for the USAF Diversity Reception Equipment. Filmed and produced a video training tape for the marketing department. Wrote the Manual Validation Plan for the FAA Radio Communication System. Wrote Proposal for the Radio Communication Equipment System.

Confidential – Ft. Wayne, IN.
Defense Contractor
TECHNICAL WRITER, 1980 to 1984
Wrote and compiled data for parts list manual (IPB) an airborne signal processing system for the USN ( DIFAR) Wrote interim manual for Navy DICASS modification kit, commercial upgrade for DIFAR system. Wrote Crew Station Maintenance manual for the Integrated Acoustic Communication System (IACS) and the Depot Maintenance manual for the Army PRC-68 Radio Test Set. I also wrote government contract proposal to specification requirements.

Technology

Software: Adobe Acrobat, QuarkXPress, Photoshop, Pagemaker, HTML/XML, MS Office (Word, Access, Excel, PowerPoint) Framemaker

Education

Associate of Science, Global Business /1993

• Major: Global Business l Minor: Logistics l Graduated with 2.67 GPA
• PURDUE UNIVERSITY: Software Development Ft Wayne, IN. 1982
• IVY TECHNICAL COLLEGE: Electronic Technology Ft Wayne, IN. 1981
• INTERNATIONAL BROADCASTING SCHOOL Dayton, OH. Graduated 1980