Education and Honors
B.A. Magna Cum Laude with Honors in English, awarded 2012
Concentration in Writing with a minor in Communication Arts
Cumulative GPA of
Desktop Support Technician
Solution-focused professional with over 10 years of experience providing rapid and client-focused technical support to over 1500 u
Objective:
Over 5+ years of experience as network engineer in local and wide area networking. Strong in - depth knowledge and hands on experience over sig
Objective
I wish to work in a pleasant environment that promotes collaboration, efficiency and acquisition of experiences. With zeal and insistence I will tr
Summary
A highly awarded site support specialist who can resolve problems quickly, provide training, create documentation, work independently or as a team
EXPERIENCE
Over sixteen years of experience in Voice Communication Technologies, Voice over Internet Protocol (VoIP), Contact Center Implementations and