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SUMMARY
A professional data storage engineer with extensive experience in storage array hardware, software, installation, configuration and troubleshootin
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TECHNICAL SKILLS
XML: XMetal Author DITA edition by JustSystems, XML Spy, DITA, DocBook, XSLT, XSL - FO programming; XML parsers, processors, and web
Serv
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SUMMARY
Capable of both planning and managing Te ams to deliver large software implementations to clients. Designs and implements front and back end product
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PROFESSIONAL EXPERIENCE
Technical Support Representative
Confidential, Spokane, WA
Responsibilities:
Customer service rep answering calls troub
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SUMMARY:
Significant experience in learning new industries, gathering and writing requirements (stories), as well as authoring functional and technical de
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SUMMARY
Talented, seasoned Technical Writer/Analyst who pro - actively works with all levels of management and individual contributors to capture business re
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SUMMARY
Highly organized technical writer with a keen eye for detail and accuracy.
Proven track record of creating clear, concise, and user - friendly t
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SUMMARY
Technical Writer with over 15 years’ professional technical experience
Documenting full SDLC, both waterfall and Scrum, all Cloud - Based
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TECHNICAL SKILLS
Adobe - Illustrator -Photoshop -Flash -InDesign -Framemaker -Dreamweaver -Acrobat
Parametric Technology Corporation (PTC)
Arbortext,
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TECHNICAL SKILLS
MS Word, Excel, PowerPoint, Visio, InDesign, SnagIt, Camtasia, Adobe Acrobat
Basic HTML and web page design; Internet research; SharePo
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