SUMMARY:

• 11 Plus years of experience in IT experience in the areas of infrastructure planning, design, implementation, support and user training for various intranet/internet applications, and 8 plus years of extensive experience in IBM WebSphere administration and middleware.
• Extensive experience in installation, configuration and maintenance of WAS / 8.5.5/8.0/7.0/6.1, and 6.0 ND, MDM, BPM/WODM/WSRR/WESB v8.0, WCS v7.0.0.8, WXS v8.6 in clustered and non - clustered environments on AIX, Solaris, UNIX, Linux, HP-UX and WINDOWS 2000/2003 platforms,
• Extensive experience in Installation, configuration and maintenance of WebSphere Commerce server7.0.0.8, Solr search, WebSphere extreme scaling Catalog and WebSphere extreme scaling container 8.6.0.8
• Experience in Installation, Configuration and Administration of, Apache v2.0, Tomcat Application Server v 5.5/6.0
• Experience in Installation, Configuration and Administration of, JBoss Application Server on Red hat Linux 4.0
• Experience and Strong technical knowledge includes WebSphere Application server and Process Server implementation, fail-over support, workload management (WLM) using horizontal scaling and vertical scaling and performance tuning, Web server setup, complex secure sockets layer (SSL) configuration on IBM HTTP Server 1.3.x/2.x/6.x and Apache Servers,
• Experience in deployment of J2EE application Archives (war, ear) on WebSphere Application Servers ND,
• Experience in distributed systems using the J2EE Technologies for various services and integrated with WebSphere,
• Experience with monitoring the JVM performance by WebSphere Heap Size, garbage collection, JDBC Pools, periodic testing and support of Web Environments with respect to High Availability and Disaster Recovery,
• Extensive knowledge of J2EE Architecture (JSP, EJB, JDBC, JNDI, JMS)
• Experience in opening PMR with IBM to resolve the critical problems,
• Experience in working with Akamai, F5 Big-Ip load balancer teams
• Good working experience in all the UNIX flavors like, AIX, Solaris, Red Hat Linux SUSE Linux, HP-UNIX, etc,
• Knowledge of Web services (SOAP, REST, WSDL and UDDI) and XML,
• Having good experience in Tivoli Access Manager and Tivoli Federated Identity Manager.
• Experience in Amazon AWS server, Elastic concepts and increased capacity of
• 3 plus years source control tool experience (e.g. Subversion, Hudson, Clearcase)
• Single-Sign-On configuration experience
• Experience in monitoring CA Wily Introscope, DynaTrace, ITCAM, AppDynamics.
• Worked on LDAP configuring WAS, WPS, BPM and WODM etc.
• Excellent client relation skills and the drive to complete tasks effectively and efficiently where customer services and technical skills are demanded as well as the ability to communicate effectively with all levels of management and the client community.

CORE COMPETENCIES:

• WebSphere Business Process Manager Advanced
• InfoSphere MDM
• WebSphere Commerce Server
• WebSphere Extreme Scaling
• WebSphere Application Server (WAS)
• WebSphere Process Server(WPS)
• BPM, WebSphere Service Registry Repository
• IBM HTTP, Apache
• WebSphere Enterprises service bus
• WebSphere operational decision management
• WebSphere Enterprise Service Bus

TECHNICAL SKILLS:

Software: IBM WAS v6.0/6.1/7.0 ND, WebSphere Process Server (WPS) 6.1/7.0, WAS/ BPM/WODM/WSRR/WESB/v8.0, 8.5.5, TFIM, TAM WCS 7.0.0.8, WXS v8.6.0.8.

Hardware/OS: UNIX, IBM AIX, Sun Solaris, Red Hat Linux, SUSE Linux, HP-UX Windows NT/2000

Web Servers: Apache, I planet, IIS, IHS

Basic Languages: JAVA, HTML, ASP, Shell Scripting

Databases: DB2, Oracle 9i/8i/8/7.x, SQL Server 2000, MySQL

Networking: TCP/IP, DNS, HTTP, LDAP, SMTP, VPN, SSH, SSL, Ethernet, DHCP, Firewalls, DMZ, Load Balancers.

Tools: MS OFFICE (Word, Excel), MS Visio, Dream weaver MX, Flash MX, Adobe Photoshop, Snagit, winscp

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

WebSphere Engineer

Responsibilities:

• Installed, configured and administered, IBM InfoSphere MDMv11.5, BPM, WAS 8.5.5/8.0. on Linux environment.
• Installed Refresh packs and fix packs for IBM MDM.115 and BPM Process Center and Process Server 8.5.5.5 to 8.5.5.5
• Installed and configured Process Center and Process Servers.
• Installed Jboss 6.1 EAP, Configured and deployed Adobe Life cycle Experience Manager and opened DayCare ticket with Adobe.
• Good understanding on Process Center and its ability to integrate with the runtime Process Servers.
• Built and deployed Process Apps from Process Center Repository to Process Servers, worked with both online and offline process server’s deployments
• Deployed various BPEL, SCA and BPMN Process Apps to Process Server,
• Extensive expertise in working with Human Task Management(HTM) capabilities of the BPM, Business Space, Business Process
• Choreographer, Business Monitor, Process Portal, Performance Data viewer and Process Admin
• Deleted unused, unnamed and named Process App and Snapshots from Process Center v8.5.6 and Process Server 8.5.6
• Created groups and users in the Process Center Admin and Process Server Admin,
• Regular Support in Task Cleaning, Rebuilding Index and unused instance cleaning to improve the Process Server performance,
• Strong experience in troubleshooting Commerce server and BPM environment related issues and server issues.
• Configured the WAS environment for High Availability and Scalability.
• Configured Business Space, installed event widgets, created and customized pages in Business Space. Opened critical PMR with IBM to solve the problems in the WebSphere application Server and collected the MustGather information according to IBM requirement,
• Installed IHS and Apache Web Server and Configure http, https on Red hat Linux,
• Involved in creating DNS record for backend servers in F5 Load Balancer and configured SSL certificate.
• Configured Global Security with Active Directory, and Managed user and user group in WAS.
• Deployed IBM Tivoli Federated Identity Manager customer solutions leveraging combinations of the Federated Single Sign-On, Web Services Security Management, mapping rules, and Federated Provisioning services.
• Working knowledge of IBM Tivoli Federated Identity Manager subsystems
• Administered various Log files like Product logs, Installation logs, Administered server logs, Application server logs were monitored during troubleshooting for reported errors.

Environment: IBM MDMv11.5, WAS/BPM v8.0/8.5, Red hat Linux, IBM HTTP v7.0, Apache v2.0, Windows 2003, Oracle 11g, DB2 UDB, CVS, Dynatrace, ITM.

Confidential, Mooresville, NC

WebSphere Commerce Server Admin/ Production Support

Responsibilities include:

• Monitored all the sites and no of concurrent hits for Mobile and Desktop and sent status report to IBM for every 30 minutes for production environment.
• Monitored data base connections for every 30 minutes and no of thread in JVM’s.
• Monitored all 90 JVM’s SystemOut.log and SystemErr.log information, to see if there is any hung or incomplete job that failing and Out of Memory errors. ­Monitored all 90 JV­M’s minimum and maximum heap usage for every 30 minutes.
• Using DynaTrace captured mobile and desktop concurrent hits and purchases information for every 30 minutes and made a status report and sent to IBM for review.
• Attended every hour meetings throughout shift with IBM and Confidential ’s and Confidential successfully about the application and WebSphere Commerce performance.
• Confidential regarding Black Friday sale and Cyber Monday sales and banner change to IBM and the problem we encountered in the night shift.
• Shared the knowledge with morning shift and Confidential the problems and incident that accorded in the night shift.
• Supported for 12 hours’ holiday night shift in onsite 8:00 PM to 8:00 AM for 5 days.

Environment: IBM WCS v7.0.0.9, Oracle Endeca search, WXSv8.6.0.8, WXS, WAS v7.0, AIX and Red hat Linux, IBM HTTP v7.0, Jinkins, Windows 2003, Oracle 11g, DB2 UDB, CVS, ITM, Dynatrace, Akamai, Site alerts, Site scope and Splunk

Confidential, New Albany, OH

WebSphere Engineer

Responsibilities:

• Installed, configured and administered WebSphere Commerce server7.0.0.8, Solr search, WebSphere extreme scaling Catalog and WebSphere extreme scaling container 8.6.0.8, BPM, WAS 8.5.6/8.0.1 on Linux environment.
• Installed Refresh packs and fix packs for WebSphere Commerce and BPM Process Center and Process Server 8.5.6 to 8.5.6
• Installed and configured Process Center and Process Servers.
• Good understanding on Process Center and its ability to integrate with the runtime Process Servers.
• Built and deployed Process Apps from Process Center Repository to Process Servers, worked with both online and offline process server’s deployments
• Integrated Business Monitor to BPM for Business user’s perspective.
• Deployed various BPEL, SCA and BPMN Process Apps to Process Server,
• Extensive expertise in working with Human Task Management(HTM) capabilities of the BPM, Business Space, Business Process
• Choreographer, Business Monitor, Process Portal, Performance Data viewer and Process Admin
• Deleted unused, unnamed and named Process App and Snapshots from Process Center v8.5.6 and Process Server 8.5.6
• Created groups and users in the Process Center Admin and Process Server Admin,
• Regular Support in Task Cleaning, Rebuilding Index and unused instance cleaning to improve the Process Server performance,
• Strong experience in troubleshooting Commerce server and BPM environment related issues and server issues.
• Configured the WAS environment for High Availability and Scalability.
• Configured Business Space, installed event widgets, created and customized pages in Business Space. Opened critical PMR with IBM to solve the problems in the WebSphere application Server and collected the MustGather information according to IBM requirement,
• Installed IHS and Apache Web Server and Configure http, https on Red hat Linux,
• Configured Global Security with LDAP, Managed user and user group in WAS.
• Deployed IBM Tivoli Federated Identity Manager customer solutions leveraging combinations of the Federated Single Sign-On, Web Services Security Management, mapping rules, and Federated Provisioning services.
• Working knowledge of IBM Tivoli Federated Identity Manager subsystems
• Troubleshoot Complex Environments and deploy problems.
• Worked on anywhere between Servers and supported from Dev, Test, UAT, Staging and Prod.
• Worked on Amazon AWS server and create Virtual machines,
• Monitored the Applications, CPU, Physical memory, response time & interval for the servers using Dynatrace, Site Alert, Spot Light and Splunk’s
• Administered various Log files like Product logs, Installation logs, administer server logs, Application server logs were monitored during troubleshooting for reported errors,

Environment: IBM WCS v7.0.08, WXSv 8.6.0.8, WXS, WAS/BPM v8.0/8.5, Red hat Linux, IBM HTTP v7.0, Apache v2.0, Windows 2003, Oracle 11g, DB2 UDB, CVS, Dynatrace, Akamai, Splunk and Spot Light, AWS servers.

Confidential, Mooresville, NC

WebSphere Commerce Server Admin/ Production Support

Responsibilities:

• Monitored all the sites and no of concurrent hits for Mobile and Desktop and sent status report to IBM for every 30 minutes for production environment.
• Monitored data base connections for every 30 minutes and no of thread in JVM’s.
• Monitored all 90 JVM’s SystemOut.log and SystemErr.log information, to see if there is any hung or incomplete job that failing and Out of Memory errors. Monitored all 90 JV­M’s minimum and maximum heap usage for every 30 minutes.
• Using DynaTrace captured mobile and desktop concurrent hits and purchases information for every 30 minutes and made a status report and sent to IBM for review.
• Attended every hour meetings throughout shift with Confidential successfully about the application and WebSphere Commerce performance.
• Shared the knowledge with morning shift and Confidential the problems and incident that accorded in the night shift.
• Supported for 12 hours’ holiday night shift in onsite 8:00 PM to 8:00 AM for 5 days.

Environment: IBM WCS v7.0.0.9, Oracle Endeca search, WXSv8.6.0.8, WXS, WAS v7.0, AIX and Red hat Linux, IBM HTTP v7.0, Jinkins, Windows 2003, Oracle 11g, DB2 UDB, CVS, ITM, Dynatrace, Akamai, Site alerts, Site scope and Splunk.