SUMMARY

• He is an experienced middleware administrator/engineer with expertise in MQ.
• He is an IBM certified system administrator in WebSphere MQ Series V 7, WebSphere Message Broker V 7 also known as IIB after V 9. His experience includes implementation, capacity planning, configuring, upgrading, and maintaining IBM WebSphere products.
• He specializes in troubleshooting with application teams in WebSphere MQ, message broker, IIB and related monitoring products in multiple platforms such as UNIX, Linux, AS/400, z/OS (Mainframe) and Intel systems.
• He has skills in preparing recommendations, standards and best practices for infrastructure teams - -as well as--providing solutions for application teams on messaging, workload balancing in large queue manager clusters and high availability solutions in clustered servers’ environments.
• The majority of his work has been in large and multi-platform environments for enterprise level corporations or government departments. While he has not worked specifically with Mule ESB he has experience with other ESB technologies.
• He has experience in AWS MQ and message broker.

PROFESSIONAL EXPERIENCE

Confidential, Frnklin, WI

Senior WebSphere MQ System Administrator

Responsibilities:

• Provided middleware technical support to complex Insurance projects. The technical environment is multi-platforms include UNIX, Linux, z/OS, Informatica, mule soft Message broker, JIRA, Ansible, ELK.
• Resolved Middleware MQ and ESB related technical issues in production and non-Production environment follow Agile methodology
• Worked with application teams to resolve application related issues, helped trace, debug and monitoring application flows.
• Resolved software defects issues.
• Migrated MQ monitoring from Nastel Auto Pilot 6 to ELK(Elasticsearch/Logstash/Kibana), Built MQ monitoring dashboards using Elastic search (ELK) and Dynatrace.
• Worked with project team and handled PMR with IBM software support team.
• Configured MQ objects in mufti-platform, queue manger clustering environment. Manage messaging SSL/TLS certificates and client/server security handshake.
• Configure MQ objects, queue manager, queues, channels in MQ appliance v9.1.0
• Configure MQ objects in AWS and support AWS application on MQ issues.
• Created, start/stop Mule runtime,
• Created queues, channels, listeners and other MQ objects using Ansible tower.
• Installed configured MQ version 9.1.0.2.
• Check the z/OS MQCHIN, MQMSTR logs and identifying MQ issues
• Designed monitoring strategy for application teams.
• Provided technical assistance and support for application architects and development team from development to production implementation.
• Provided middleware support to application teams use software tools like ELK, Dynatrace, Nastel’s auto Pilot 6, MQ Explorer, MQ Gem< -- -->, Dev/Ops, CI/CD, Docker, Github, Jenkins and Ansible and scripts.
• Performed rehydration of AWS queue managers following master rehydration schedule.
• Working towards certificate in AWS

Confidential - Madison, WI

Senior WebSphere MQ System Administrator

Responsibilities:

• Provided middleware technical support to complex Insurance projects. The technical environment is. multi-platforms include UNIX, Linux, z/OS, SAP, MDM, Guidewire, ETL, Informatica, Tomcat version 7, 8, 9; JBoss version 5, 6, 7; MQ and MQ AWS,.WAS 8.5.5.7 WSO2 ESB and CA API gateway appliance,
• Resolved Middleware MQ and ESB related technical issues in Performance test, UAT and development environment.
• Configure MQ AWS and support application team on MQ AWS issues.
• Worked with application teams to resolve application related issues, helped trace, debug and monitoring application flows
• Resolved software defects issues using Jira, Agile methodology
• Worked with project team and handled PMR with IBM software support team.
• Configured MQ objects in mufti-platform environment consist of clustered queue managers and fail over queue managers Monitor and manage messaging environment security including SSL certificates management. • Recovered queue manager objects, channels, and queues.
• Defined queues, channels, and listeners.
• Installed configured MQ version 9.0.0.2.
• Checked the z/OS mainframe MQCHIN, MQMSTR logs and identifying the issues
• Designed monitoring strategy for application teams.
• Provided technical assistance and support for application architects and development team from development to production implementation.
• Provided middleware support to application teams use software tools like Splunk, and Nagios, MQ Explorer, MS0P support pack, Hermes, CI/CD tools Git, Bitbucket and Jenkins.
• Provided MQ support to mainframe developers.

Confidential

Senior WebSphere MQ System Administrator

Responsibilities:

• Provided Middleware technical support to Confidential ISAS(very large and complex Insurance project). The technical environment is multi-platforms include UNIX, Linux, z/OS, HP NonStop Tandem, SAP, MDM, Guidewire, ETL, MQ/Message broker AWS.
• Resolved application team technical issues on MQ/Message in AWS.
• Resolved Middleware ESB related technical issues in performance test, UAT and development environment.
• Worked with application teams to resolve application related issues, helped trace, debug and monitoring application flows.
• Resolved software defects issues. Worked with project team and handled PMR with IBM software support team. Configured MQ, ESB objects in mufti-platform environment consist of clustered queue managers and fail over queue managers.
• Environment security including SSL certificates management. Recovered queue manager objects, channels, and queues.
• Defined queues, channels, and listeners. Installed and configured MQ version 8 including MQ HA and clustered queue managers.
• Designed monitoring strategy for application teams.
• Checked z/OS mainframe the MQCHIN, MQMSTR logs and identifying the issues
• Provided technical assistance and support for application architects and development team from development to implementation follow Agile methodology.
• Provided Middleware support to application teams use software tools like Splunk, and Nagios, MQ Explorer, MS0P support pack and Ci/CD tools Git, Jenkins.
• Used JIRA and Scrum Agile methodology.
• This project was successfully implemented in production seamlessly. Provided technical support for production environment.

Confidential

Senior WebSphere IIB9/MQ/MB//WTX/DataPower Middleware System Administrator

Responsibilities:

• Defined MQ objects for clustered queue mangers used MQ command scripts for distributed platform.
• Defined MQ objects with JCL and MQ panels in z/OS (mainframe).
• Resolved Middleware related technical issues in Production, UAT, and Development servers.
• Worked with application team to resolve application related issues, help trace, debug and monitoring application flows.
• Resolved issues such as software defects.
• Applied software defect fixes and coordinate activities on PMR with IBM software support team.
• Upgraded and installed software in mufti-platform environment (about 1000 servers) consisting of clustered queue managers and fail over queue managers.
• Provided technical support for DataPower appliance (about 120 servers) and WTX (40 servers).
• Provided production and UAT deployments and technical support to message brokers (40 servers).
• Led the task force for Message Broker upgrades from Version 7 to version 8.0.4.4 and from Version 8 to version 9 (IIB 9).
• Upgraded MQ from Version 7.0.1.4 to MQ version 7.5 for Intel, UNIX (AIX, Sun, HP NonStop Tandem) and Linux platforms.
• Designed monitoring strategy for application teams.
• Monitored and managed messaging.
• Managed environment security including SSL certificates management.
• Provided technical assistance and support for application architects and development team from end-to-end (development to production implementation).
• Provided middleware support to application teams on software tools QPASA and ITCAM/Tivoli.
• Was expert in problem determination in middleware environment demonstrated in a disaster recovery for 28 MQ and message broker servers over one weekend production disaster.

Confidential

Service-Oriented Middleware System Administrator

Responsibilities:

• Worked as administrator for the newly created service-oriented middleware environment. The environment uses WebSphere Message Broker Version 7.0.0.4, WebSphere MQ Series Version 7.0.1.8, and Advanced Message Security Version 7.0.1.9. Tivoli ITCAM is the monitoring tool.
• Resolved problems such as software defects and performed the first upgrade from the base version of version 7.0 Due to some AMS issues and message broker issues with SFTP. SOM environment consists of clustered queue managers and fail over message brokers. Multiple instances of queue managers have been set up for fail over purposes. There were multiple teams using the SOM environment for application development. The newly created SOM environment was not working when I started at Shoppers. After a few months of fixing, it becomes stabilized.
• Monitored and managed messaging service-oriented middleware environment security including SSL certificates management and Advanced Message Security handling. All channels were enabled with SSL and some message queues are enabled to use AMS for setting up MQ queue policies for message encryption for application systems.

Confidential

WMQ System Administrator

Responsibilities:

• Worked on a major project that involved replacing the current system that failed in handling large volume of messages.
• The MQ hub was replaced with 2 HACMP clusters with fail-over queue managers and cluster queue managers. It handles large volume of messages in some problem queues with no issues in QA test. In Kohl’s, the E-Commerce environment consists of many queues that are set up to handle large volume of messages. Daily job was to keep the environment running smoothly. Monitored messages using QPasa. It will send out alerts when certain criteria are met. For example, it will send out an alert when some queues are nearly full, when some messages enter dead letter queue, or when the queue manager goes down.
• Worked as MQ resource in multiple large projects in web application systems development.
• Other duties included: fixing issues related to the installation of WMQ 7.0.1.5 onto various servers in a Window/Unix environment, the installation of a QPasa agent for monitoring tool, the creation of set-up scripting and configurations, and the definition and creation of queue managers, message queues and channels.
• After the installation of WMQ (version 7.0.1.5), performed the verification of the WMQ server and configurations with successful message exchanges and server health checks.
• Some duties called were performing system tests with project teams, troubleshooting, and analyzing messaging errors in both web and mainframe applications.
• Kohl’s’ WMQ servers’ environment consists of over 1300 retail stores and the head office runs on multiple platforms including: UNIX, Windows, z/OS mainframe, iSeries (A/S 400), HP NonStop Tandem and Linux. Each store uses 2 WMQ servers to communicate with Head Office. The total WMQ servers for just Head Office - Stores communication consists of over 2600 WMQ servers. The corporate WMQ monitoring tools are Netcool and MQ Software’s QPasa. Some duties were to set up monitoring criteria for major production systems and SNMP traps that were sent to Netcool which in turn sent alerts to all related support staffs.
• Handled users’ security, monitoring tool problems and SSL certificate management.
• Created PMR’s with IBM Corporation and resolved WebSphere related problems following Kohl’s Problem Management Guidelines.
• Provided technical advice regarding standards and best practices to infrastructure teams during infrastructure design and build phases of web application projects.
• Upgraded most of the MQ servers from Version 6.0 to version 7.0.1.5.