SUMMARY OF QUALIFICATIONS

• Engineer/Architect with the ability to assess, architect, maintain, and support complex software and hardware solutions.
• Technically skilled with diverse configurations, various hardware platforms, operating systems, IBM WebSphere products, software solutions, and development environments.
• Experienced with various IBM WebSphere Portal implementations and Enterprise Content Management solutions.
• Team oriented self-starter, who is empowered to prioritize, multi-task, meet deadlines, and is flexible to changing priorities.
• Excellent communication skills.

TECHNICAL SUMMARY

• Languages: Shell scripting Unix Linux , SQL, HTML, XML
• Technical Environment: J2EE
• Languages: Shell scripting Unix Linux , SQL, HTML, XML
• Technical Environment: J2EE

Software:

• IBM WebSphere Portal Server 5.1.0.1 /5.1.0.2 /5.1.0.3 /5.1.0.4 and 6.0 / 6.0.0.1 /6.0.0.3 /6.0.1.3 /6.1.0.0 /6.1.01 /6.1.0.3 /6.1.5 and 7.01 and 8.0 IBM
• WebSphere Application Server 5.1.0.11 /5.1.0.13 and 6.0.2.15 /6.0.2.17 /6.0.2.19 /6.1.0.15 /6.1.0.19 /6.1.0.23 /6.1.02 and 7.0/7.0.0.17/7.037 and 8.0, IBM WebSphere
• Network Deployment Server 5.1.0.11 /5.1.0.13 and 6.0.2.15 /6.0.2.17 /6.0.2.19 /6.1.0.15 /6.1.0.19 /6.1.0.23 /6.1.0.2 and 7.0/7.0.0.17/7.037 and 8.0, IBM Tivoli
• Identity Manager, IBM Tivoli Access Manager, IBM HTTP Server 2.0.11 /2.0.15 /2.0.17 /6.1.0.0 /6.1.0.15 /6.1.0.19 /6.1.0.23 /6.1.0.2 and 7/7.0.0.17/7.0.37 and 8.0, IBM
• Rational Application Developer 6 and 7, IBM Web Content Management 5.X and 6. 6.6.0 /6.0.0.1 /6.0.0.3 /6.1.0.1 /6.1.0.3 /6.1.5, Apache 1.3 /2.2.9 /2.2.16, WebLogic 5,8 and 9, Interwoven TeamSite 5.51 /6 / 6.5 /6.7, Serena Dimensions, PVCS, BMC
• Remedy, VMWare, , JRun, Hummingbird Exceed, Microsoft Office suite of Products,
• VanDyke Secure CRT, Foglight and more.
• Experienced with: SSL, SSH, Secure Certificates, Load Balancing, Tuning, TCP/IP, DNS,
• LDAP, firewalls and multi-tiered architectures
• Databases: Oracle, DB2, Cloudscape, Derby
• Operating Systems: Solaris 2.X, SunOS 4.x, HP UX, AIX, Windows 3.1/ 95/NT/2000, Windows XP, Windows Vista, Windows Server 2003, LINUX

PROFESSIONAL EXPERIENCE

Position: Senior WebSphere System Engineer

Confidential

Information Technologies Industry

• Participated in the maintenance, deployment, installation, support, and administration of infrastructure and platforms associated with IBM WebSphere Portal in a J2EE enterprise environment.
• Experienced with SDLC and the support of complex solutions across multiple projects with cross-functional teams.
• Installed, maintained, administered, tuned, and supported IBM WebSphere Portal, WebSphere Application Server, and IBM Web Content Management clustered environments.
• Installed, maintained, administered, tuned, and supported IBM WebSphere Application Server environments.
• Provided 24X7 support for over 2,000 direct Staging, Disaster Recovery, and
• Production environments.
• Managed routine environment maintenance, monitoring, and reporting for all environments.
• Responsible for evaluating root cause of infrastructure problems and providing solutions.

Position: WebSphere Administrator

Confidential

Information Technologies Industry

• Participated in the maintenance, deployment, installation, support, and administration of infrastructure and platforms associated with IBM WebSphere Portal in a J2EE enterprise environment.
• Experienced with SDLC and the support of complex solutions across multiple projects with cross-functional teams.
• Installed, maintained, administered, tuned, and supported IBM WebSphere Portal, WebSphere Application Server, and IBM Web Content Management clustered environments.
• Installed, maintained, administered, tuned, and supported IBM WebSphere Application Server environments.
• Utilized tools creatively to diagnose, troubleshoot, and resolve unusual/undefined problems.
• Configured and maintained security software used for identity/access management and business federation.
• Provided 24X7 support for over 300 direct Staging, Disaster Recovery, and Production environments.
• Managed routine environment maintenance, monitoring, and reporting for all environments.
• Responsible for evaluating root cause of infrastructure problems and providing solutions.
• Analyzed trends in technology and new requirements in order to develop standardized solutions which fit with architecture and addressed needs from an enterprise perspective.
• Created system back-up/restore procedures for all Portal environments and SLAs.

Position: WebSphere Architect/ Administrator

Confidential

Telecommunications Industry

• Participated in the planning, design, maintenance, deployment, installation, support, and administration of infrastructure and platforms associated with IBM WebSphere Portal in a J2EE enterprise environment.
• Experienced with SDLC and the support of complex solutions across multiple projects with cross-functional teams.
• Trained mentored project teams associated with WebSphere throughout the enterprise in standards, best practices, and guidelines and also wrote technical documentation.
• Architected, installed, maintained, administered, tuned, and supported IBM WebSphere Portal and IBM Web Content Management clustered environments.
• Architected, installed, maintained, administered, tuned, and supported IBM WebSphere Application Server environments.
• Utilized tools creatively to diagnose, troubleshoot, and resolve unusual/undefined problems.
• Configured and maintained security software used for identity/access management and business federation.
• Provided program level guidelines to projects involving security systems, including an analysis of security software impacted by each project, and tasks with detailed instructions to be performed for each implementation.
• Managed source code for applications in version management tools, including Serena Dimensions and connectivity between Rational Application Developer.
• Provided 24X7 support for over 900 direct Staging, Disaster Recovery, and Production environments.
• Installed product enhancements, upgrades, software patches and production code merges to Test, Disaster Recovery, and Production Staging environments.
• Managed routine environment maintenance, monitoring, and reporting for all environments.
• Responsible for evaluating root cause of infrastructure problems and providing solutions.
• Analyzed trends in technology and new requirements in order to develop standardized solutions which fit with architecture and addressed needs from an enterprise perspective.
• Created system back-up/restore procedures for all Portal environments and SLAs.

Position: Distributed Data Analyst

Confidential

• Performed UNIX Systems Administration for over 100 web servers.
• Managed enhancements to software, operating systems, and web sites.
• Maintained Sun hardware, operating systems, and middleware.
• Provided support and maintenance to Production WebLogic 5.0, JRun 3.1, and Apache 1.3 servers.
• Installed and configured support applications such as Big Brother monitoring system and Orca system reporting.
• Installed, configured, maintained, and administered Interwoven TeamSite in order to support interactive marketing teams.
• Provided 24x7 on-call support.

Position: PRO Helpdesk Senior Analyst

Pearle Vision 1999 2001

Retail Industry

• Diagnosed hardware issues for IBM, Compaq, and Acer systems.
• Diagnosed and corrected networking issues for remote locations
• Assembled IBM Netfinity 3000 systems based on business standards.
• Developed Best Practices and documented solutions for hardware software issue resolution.
• Managed statistical reporting to track retail store down time due to hardware and software availability issues.
• Performed system and database administration for a unix based platform within a PROGRESS engine.
• Performed software end-user testing, debugging, and scripting for a Linux based POS application.
• Processed incoming phone calls from over 650 retail stores routinely processing 25 of the call volume.
• Mentored and trained personnel on the assembly of hardware systems and diagnostics for hardware and software issues.

Position: Information Systems Security Officer

Confidential

• Provided routine maintenance support for operations department computer systems.
• Monitored hardware and computer systems within the operations department.
• Developed a custom application that recorded and tracked statistical checks on the operations department 'Watch-teams'.
• Mentored and trained operations department personnel on various Microsoft Windows platforms which included maintaining security documents and departmental software systems.