SUMMARY

• IBM WebSphere Administrator/Middleware Administrator with 11 years’ experience in increasing levels of responsibility and expertise in a wide range of IT disciplines specializing in WebSphere Application Server (IBM Certification in WebSphere Application Server), IBM HTTP Server, WebSphere Commerce Server, WebSphere MQ, WebSphere Extreme Scale, Apache, Tomcat server, Weblogic in all aspects of administration, maintenance, integration including installation and configuration
• Strong technical knowledge include implementation, support, workload management and performance tuning On Websphere/Weblogic platforms
• Setting up and maintaining Dev, QA, Stage and Production environment for WebSphere Application Server and WebSphere Commerce server
• Worked on Jenkins and blade logic to schedule build/deploy jobs for dev/QA release by preparing the Release package
• Scheduling batch jobs through cron job and Jenkins
• Worked on setting up apache and Tomcat servers for few applications
• Knowledge and experience working on AWS
• Strong understanding of WAS family and architecture basis
• Installing and Creating Profile using profile management tool and managing Network Deployment Manager and WebSphere Application Servers Profiles in a Cell
• Deployment of Enterprise Application, Configuration of Enterprise Environment and supporting applications running on WebSphere Application Server and WebSphere Commerce Server
• Monitored the performance of the deployed applications, WebSphere Application Server by enabling the Performance Monitoring Infrastructure (PMI) using Runtime Performance Advisor, Tivoli Performance Viewer
• Hand - on experience with Monitoring tools like IBM tealeaf, Site scope and Gomez to actively debug application specific and performance related issue
• Working on CA wily and Dynatrace to monitor application health, CPU, Average Response time, memory etc
• Configuring WebSphere resources, including JDBC providers, JDBC data sources and connection pooling
• Configuration of JMS queues, connection factory, JDBC settings, setting up global security, LDAP using single/federated repository
• Configuration of SSL certificates, Troubleshooting SSL issues, adding vendor/3rd party certificate
• Configured WebSphere Application server security through Custom Registry and LDAP
• Expertise in applying patches and plug-in for WAS / IBM HTTP Server/WCS/WXS
• Experience with IBM Datapower installation, configuration, administration activities
• Debugging all technical issues related to Datapowerin the logs for any potential connectivity issues
• Worked on creating Admin server, domains, clusters on Weblogic platform
• Experience in UNIX Shell scripting for administration, maintenance and troubleshooting
• Expertise in Webserver administration which includes installation, configuration and troubleshooting of IBM HTTP Webserver
• Experience in troubleshooting Network Deployment on Solaris, Linux and Windows platforms
• Upgrading WebSphere Application Server with latest fix packs and applying feature packs for Websphere Commerce Server along with application specific APAR
• Worked on Jython/wsadmin scripts for administration of servers, deployment
• Experience in Installing, Configuring and maintenance of MQSeries applications versions 7.x/8.x, Applying the patches, integrating with WebSphere, Creating Queue managers, queues, Configuring the clustering of Queue managers, Channels, troubleshooting in highly scalable and clustered environment
• Strong analytical and problem-solving skills, ability to quickly adapt to new environments and learn new technologies Ability to effectively prioritize and handle multiple tasks
• Using Tealeaf tool to monitor, troubleshoot, analyze the statics like order history, site traffic, potential 500 errors, greping live user sessions based on scenario and troubleshooting the issue to work with the development team on potential bug/error. Sending daily report to the client on any 2 major issues found on tealeaf and 2 areas of improvement
• Excellent Diagnostic skills, Quality assurance, Quality control and Analytical skills
• Experienced in Environment Management, WebSphere/Weblogic Deployment, Hot Fixes, Management of Versioning system- SVN, Clear case, Application Support and Production Support through UNIX and Windows platform
• Detect problems in early development stage and utilizing effective troubleshooting skills
• Opening Problem Management Records PMR’s and working closely with IBM support to resolve environmental issues
• Providing Production environment on call support 24*7 on rotational basis in off hrs/weekends/holidays
• Working knowledge and experience on SSH, SCP, FTP/SFTP, reviewing CPU performance using “top” command, nslookup etc

TECHNICAL SKILLS

Application Server /Web Servers: WebSphere Application Server 8.5/7.0/6.1. x/6.0.x/5.1.x/5.0.x, IBM HTTP Server 6.1/6.0.x IBM HTTP Server 8.5/7.0/6.1/6.0. x, Tomcat server 5.5/6.0, Weblogic 9.0/10.3/12.1

Other Products: Websphere Commerce Server 6.0.x, Websphere Commerce Server 7.0.x, Websphere Extreme scale 8.6, Wepshere MQ Version 7.0/8.0

Operating Systems: Sun Solaris 10/9/8, Linux 10.x/9.x, Red Hat Linux 9/8/7.2/7.1, AIX PPC32/64 and Windows XP/NT/2003/2000 Server.

Languages: C, C++JAVA, SQL

Monitoring Tools: Tivoli Performance Viewer, Thread Analyzer, Log Analyzer, Heap-AnalyzerScripting Languages UNIX Shell Script, PERL.

Markup Languages: HTML, XML/XSL.

Databases: Oracle 11g/10.x/ 9.0.2.5 /8.1.7/ 7. x, DB2UDB 9.x/8.x/7.2/7.1, Microsoft SQL Server 20003/2000.

SCM Tools: Clear Case, Sub Version.

Protocols: TCP/IP, FTP, SMTP, SOAP, and HTTP.

PROFESSIONAL EXPERIENCE

Confidential, Washington

WebSphere Application Server Administrator

Responsibilities:

• Perform IBM WebSphere Application Server highly critical applications on both AIX and Linux OS
• Install, configure, and administer WebSphere Commerce stack of products on Linux servers in development, testing, staging, and production environments
• Work closely with Dev, QA and production support team members to align and orchestrate resolutions on open issues/defects
• Automatically build and deploy procedures using WCS Build and Deployment tool. Extended support during release & production deployment period
• Perform Fault/Trouble management via internal ticketing system and opening IBM PMRs (as needed)
• Provided technical assistance for Web Hosting team on various Application servers and Web Servers including IBM HTTP Server, and Apache Web Server
• Work on automation through the use of WSADMIN, Jython or UNIX Shell Scripting
• Worked on SOLR installation, configuration to be able to communicate with Commerce, Configured the SOLR indexing using the buildindex.sh through jenkins and command line
• Working with Commerce instance and application to change DB end points, debugging SOLR issues by querying SOLR using Web browser
• Deploying SOLR on Websphere Commerce clustered Environment

Environment: Platform - WebSphere Application Server (V8.5, V7.0), Websphere Commerce (V7.0) Database - Oracle, OS - Windows, Linux, AIX Role - Senior Websphere Administrator

Confidential, New Jersey

WebSphere Application Server Administrator

Responsibilities:

• Perform IBM WebSphere Application Server and MQ administration for highly critical applications on both Solaris and Linux OS
• Administer, configuring IBM WebSphere Extreme Scale (WXS). Work closely with Dev, QA and production support team members to align and orchestrate resolutions on open issues/defects
• Working on dedicated projects for building up new WAS/WXS projects as per requirement and grid capacity
• Building new environments as per requirement end to end by doing WAS/WXS installation, configuration of related items both on Solaris and Linux environments
• Installing, Configuring and maintenance of MQ Series applications versions 7.x/8.x, Applying the patches, integrating with WebSphere, Creating Queue managers, queues, Configuring the clustering of Queue managers, Channels, troubleshooting in clustered environment
• Monitor of critical systems / systems processes and problem resolution /escalations of application, data networking and system management issues. Perform Fault/Trouble management via internal ticketing system and opening IBM PMRs (as needed)
• Use the application monitoring tools - CA Wily Introscope, Wily CEM, Dynatrace and scripted alerts, to perform problem investigation and resolution in coordination with the application operational and system support teams
• Working on tools like Kibana to monitor the system by find 404/500 errors, API based average response time, troubleshooting issues based on timestamp.
• Configured AAA Services, Multi-Protocol Gateway and WSP Services in WebSphere Data power
• Installation, configuration and administration of application servers and Webservers that host intranet / internet facing Java / J2EE applications Server setup and mgmt, Infrastructure and Environment migrations along with tomcat servers
• Administered IBM WebSphere DataPower using various management interfaces, such as command-line interface (CLI), Web GUI and SOAP to upgrade DP firmware, to monitor system performance and to configure user accounts and various domains in DataPower
• Knowledge and experience working on AWS, troubleshooting logs for issues, installing apps
• Provided technical assistance for Web Hosting team on various Application servers and Web Servers including IBM HTTP Server, and Apache Web Server
• Review current Wily alerts and custom scripts and look for opportunities to perform enhancements to ensure effective alerting for 24x7 uptime for all services
• Providing on call and shift support for application changes/monitoring on rotational basis
• Health checks Perform daily application health checks for CPU Utilization, Memory Heap Utilization, Thread usage, response times and transaction counts
• Debugging all technical issues related to Datapowerin the logs for any potential connectivity issues.
• Worked on Datapower to onboard different vendors by adding their IP’s in env specific xml files
• Create and maintain support documentation for shift support personnel to monitor and troubleshoot production issues
• Work on automation through the use of WSADMIN, Jython or UNIX Shell Scripting

Environment: Platform - WebSphere Application Server (V8.5, V7.0), Websphere Extreme Scale (V8.6) Database - Oracle, OS - Windows, Linux, Solaris, AIX Role - Senior Websphere Administrator/Infrastructure Engineer

Confidential, New Jersey

Middleware Administrator

Responsibilities:

• Install, configure, troubleshoot and performance tuning of WebSphere
• Migration of the various middleware systems from one data center to other
• Worked on creating Admin server, domains, clusters on Weblogic platform
• Deploying various apps on Websphere and Weblogic platforms
• Implement high available architecture and enterprise monitoring solution
• Work with Project Manager/Tech Lead in carrying over environment activities
• Support multiple projects and systems with multiple environments and different technologies
• Document and provide status of the deployment to management
• Deployment of various applications through automated scripts and making the environment available to the development team
• Working on ticketing system CISM to perform various tasks and meet the SLA depending on the ticket priority
• Upgrading the WebSphere Environment by applying various Fixpack and APAR’s on WebSphere Application Server, WebServer, Plugin and JDK
• Working on various day to day environment issues and troubleshooting
• Working on environment management tools like Nagios to monitor different servers
• Worked on Jython/wsadmin scripts for administration of servers, updating deployment scriptss
• Providing on call and weekly support off hours as and when required
• Worked on autosys to automate various batch jobs using crontab and CA workload automation tool

Environment: Platform - WebSphere Application Server (V8.5, V8.0, V7.0), Weblogic (V12.1, V10.3) Database - Oracle, OS - Windows, Linux, Solaris, AIX Role - Senior Websphere Administrator/Release Manager

Confidential, New Jersey

Release Engineer/Configuration Management Admin

Responsibilities:

• Design and develop processes, tools, scripts and documentation to ensure that the exact same configuration/code set is propagated between Development, QA, UAT and Production environments for a particular release
• Provide website application administration in conjunction with our application development business partners, including the implementation of customized code, component upgrades
• Support website system administration tasks, including patch management, proper backup procedures and operational support
• Support Websphere/Weblogic administration tasks, including patch management and operational support.
• Implement changes using established testing procedures and change control
• Worked on Splunk to monitor the application
• Support and interpret results from test scripts for all major application releases on the web platform
• Analyze problems reported by users and system owners for changes to existing systems or development of new modules
• Validates and certifies work developed by the application for implementation of new applications, major releases, hot fixes or enhancements
• Support existing Development/QA/UAT/Production environments and ensure smooth working order
• Worked on Jenkins and blade logic to schedule build/deploy jobs for dev/QA release by preparing the Release package
• Scheduling batch jobs through cron job and also through Jenkins
• Ensure QA and development teams are not blocked environmentally from achieving release goals
• Develop release documentation covering all aspects of the new release - Primary goal will be to ensure what was engineered, built and certified in QA will be scaled and replicated in production
• Automate processes and reduce daily manual intervention needed in achieving team goals.

Environment: Platform - WebSphere Application Server (V6.1), WebSphere Application Server (V7.1)Weblogic V12.1, V10.3 Database - Oracle, OS - Windows, Linux, Solaris, AIX Role - Senior WebSphere Administrator/Lead Release Engineer

Confidential, New Jersey

WebSphere Application Server Administrator

Responsibilities:

• Design, develop, modify processes, document, and implement the systems functionality required to support new or revised application requirements
• Provide website application administration in conjunction with our application development business partners, including the implementation of customized code, component upgrades
• Support website system administration tasks, including patch management, proper backup procedures and operational support
• Support taxware system administration tasks, including patch management, proper backup procedures and operational support
• Support Websphere Application Server (WAS) administration tasks, including patch management and operational support.
• Support Tomcat system administration tasks, including patch management, proper backup procedures and operational support
• Creating users and managing users through WCS org Admin.
• Installed fix packs, feature packs and enabling all features for WebSphere Commerce Server 7.0 and WebSphere Application Server 7.0
• Implement changes using established testing procedures and change control
• Support and interpret results from test scripts for all major application releases on the web platform
• Ensure system solutions fit in with our standard web architecture, and conversely, that application solutions are designed within the systems architectural standards for the web infrastructure
• Prepare project documentation according to IT policy and standards to assure all web applications adhere to required security compliance protocols
• Used Commerce Management center for previewing a store, order management, promotions and workspaces.
• Provide application administration and support for Disaster Recovery procedures for the web infrastructure
• Support and maintain infrastructure in the Production, Disaster Recovery, Performance, Staging and Development environments for the eCommerce applications.
• Conducts Performance Benchmarks & Tune all web applications releases to effectively use the infrastructure based on observations.
• Analyze problems reported by users and system owners for changes to existing systems or development of new modules.
• Validates and certifies work developed by the application for implementation of new applications, major releases, hot fixes or enhancements.
• Coordinate all changes to the web applications with the Manager, Infrastructure Projects, Manage, Infrastructure Operations and the Applications Development Business partner. This work will include proactive management through project and task planning as well as responsibility for all code migration to the production environment

Environment: Platform - Websphere Application Server (V7.1), Websphere Commerce (V7.0), Database - DB2, Oracle, OS - Windows, Linux, Solaris, AIX Role - Senior Middleware/Websphere Administrator/Web Engineer

Confidential, New York

Senior WebSphere Administrator

Responsibilities:

• Certified Websphere Application Server Administrator (WAS/WCS) (Administration and Production Support) and Managed Services Team lead
• Build and Deploy Websphere Application Servers in line with programmer requirements.
• Monitoring different Application Servers and if there is an issue with a particular server try to troubleshoot and resolve through analysis of the available logs using UNIX platform.
• Provide application support for new and existing Websphere estate. This required me to troubleshoot issues and either resolve directly or work with relevant teams; IBM for raising and resolving Websphere issues through PMRs.
• Monitoring Websphere queue Manager, queues and resolving messaging issues (Websphere- MQ)
• Installation, configuration, deployment and management of enterprise applications in Cluster environment
• Scheduling controller jobs through Websphere Commerce Administration Console
• Catalog/Asset/Marketing/Catalog Filter and Pricing using Commerce Management Center, monitoring and managing all issues related with CMC by closely working with the business team, resolving store preview issues, activating promotions etc
• Environment Management making sure that the environment is up and made available to the development and the testing teams to use for development/testing
• Application Support and Production Support through Unix (Solaris, Linux) and Windows platform, executing Unix/Windows specific commands for day to day administration
• Assisting/Guiding other team members with daily activities/issues in WebSphere domain
• Documenting Daily Tasks and issues faced so, if faced a similar issue next time we have a proper work around of the same and there is no downtime of the application.
• Maintaining Server health by ensuring that there are no heaps related or space issues, so that the applications hosted are not affected by it.
• Actively using Monitoring tools like Tealeaf and Site scope to proactively monitor and debug issues
• Managing merging of Code, Build/Deploy and Hotfix of applications.
• Fixing Build-Deploy issues by debugging build/deploy configuration scripts configured on Quick build and managing the configuration of Sub versioning system.
• Led the Managed Services Team.
• Led the offshore Managed Services team of 5 members which are based on India.
• Single point of contact for communication with Offshore/Client Team for any issues related to Managed Services
• Distributing work among the members in the team and taking timely status on Tasks allocated.
• Providing guidance and supervisory support to team members whenever needed.
• Taking immediate decisions faced with any environment issues like making changes; upgrading the servers

Environment: Platform - Websphere Application Server (V7.1), Websphere Commerce (V6.0), Database - DB2, Oracle, OS - Windows, Linux, Solaris, Role - Senior Websphere Administrator/Web Engineer