SUMMARY

• A self - motivated technology professional wif extensive experience in Home Mortgage, Finance, Healthcare and Telecom and an experienced senior lead wif outstanding technical, interpersonal, communication, negotiation and people management skills.
• Over 15 years of experience in Information Technology including 7+ years as a lead.
• Efficient Manager wif strong leading experience, leading multiple automation projects adhering to ICMP and CORE standards using Java, .net, WebSphere Splunk, AppDynamics, FileNet, Salesforce, Seibel and other tools.
• Successfully driven production support, EACO, BCP, QA and Business Process improvements.

TECHNICAL SKILLS

Application/Web Servers: IBM WebSphere Application server AND, IBM HTTP Server, JavaWebServer2.0, TOMCAT, JBOSS.

Performance Monitoring Tools: AppDynamics, Splunk, Wily Introscope.x,Tivoli, SiteScope, open view, HP Diagnostics

RDBMS/ORDBMS: clear case, MAVAN, Junkin, ANT, Build Forge, MS-SQL Server 7.0MS Access

Messaging: IBM-MQseries 7.x/ 6.x/5.x/ MQ, MQSI 2.x/WMQI 2.1, Brokers.

Testing Tools: Selenium, Jmeter, Postman, UFT, ALM, JIRA, SOAPUI, RESTful APIs, TFS and Confluence.

Scripting: UNIX Shell scripting (Korn, Bash), Java Script, VB Script, Power Shell.

PROFESSIONAL EXPERIENCE

Confidential, IA

Application Systems Engineer

Responsibilities:

• Led and mentor teh team of onshore and offshore ICMP/EF/Channel Tech team.
• Led teams in teh design of new applications, configuration of system upgrades and development of new programming tools.
• Provide direction to teh team on their day to day assignments and identify opportunities for team training, skills advancement and carrier growth.
• Managed teh BCP process and environment in FileNet and Salesforce platforms.
• Manage teh team by communicating teh job expectations and working closely towards teh goal.
• Managed EACO calls to monitor and fix teh production issues.
• Implemented jMeter/postman Framework to run critical scenarios.
• Implemented Confluence
• Led teh team to resolve teh PAC2000 tickets/issues on teh priority basis in production.
• Led teh efforts in monitoring App Dynamics and Splunk to analyze teh issues and troubleshoot.
• As a Primary escalation point, monitored environment issues in Production and Troubleshooted issues in WebSphere Application Server and SQL developer database.
• Build involved in creating Confluence pages for problem tickets.
• Provided production support in resolving system and application issues.
• Build automation test strategies both short and long term.
• Manage an internal technical QA team, automation, core tech, performance, security, database integrity and infrastructure
• Develop detailed testing approach and plans for specific test areas or overall plans for small to medium size projects
• Lead triages wif cross functional teams
• Assist project teams in determining appropriate quality goals and acceptance criteria

Confidential, IA

Application Systems Engineer

Responsibilities:

• Led and mentor teh team of onshore and offshore CORE team.
• Work TEMPeffectively and collaborate wif Developers, AGILE Team, and Project Management to achieve automation, high quality, release deadlines and processes improvements
• Analyzed story board for agile methodology
• Led teh development of CRAFT framework using Java, Selenium Web driver for automating Regression Scripts partnering wif Vendor and Offshore team.
• Managed teh BCP process and environment in CORE platforms
• Worked extensively in resolving teh tickets created in JIRA and created story boards on Confluence.
• Participated in Sprint Planning, daily scrum and retrospective meetings.
• Managed EACO calls to monitor and fix teh production issues in CORE.
• Scheduled regular team meetings to track teh progress on teh tasks assigned to Engineers.
• Involved in leading a team of automation engineers to develop automated scripts using Selenium WebDriver, C#, Visual Studio for various CORE Releases.
• Developed Data Driven Framework and performed data driven testing by using Selenium WebDriver and configured SQL queries to fetch data from teh database.
• Expanded automation framework to provide additional test capabilities.
• Coordinated wif teh Business Leads/ Functional Test Leads on teh Scenario Execution, Completion and Defect Retesting.
• Coordinated wif teh Developers/Development Leads in resolving defects/issues.
• Involved in end to end testing of teh scenarios in teh Development Environments and updating teh Automated Script in every build to meet teh conditions /requirements of teh scenarios.
• Developed automated scripts for performing Regression Testing through Selenium WebDriver.
• Implemented SoapUI Framework to run critical CORE scenarios.
• Assisted users for user acceptance testing (UAT).
• Created UAT Scenario Test Cases.
• Supported Requirements Traceability.
• Experience in using Attlassian tools - JIRA and Confluence and Tricentis’ qTest for test management
• Executed UAT Test Cases.
• Mentor other QA through teh test strategy process. Update teh test strategy process documentation wif ngoing process improvements.
• Delivered UAT documentation to teh BA to make recommendations on changes to teh applications
• Implemented webservices tests wif SoapUI and create an automated flow using C#.
• Developed automated scripts for performing Regression Testing through Selenium WebDriver.
• Collaborated wif teh configuration management team for deployments into teh test environments.
• Involved in mentoring and training of teh new Automation engineers on Selenium WebDriver, C#, Visual Studio, Test scenarios, Smoke Tests and Defects.

Confidential

QA Lead

Responsibilities:

• Test Plan and Test Strategy preparation.
• Mentored teh test team on teh testing best practices and tools usage.
• Defined and collected metrics for analysis and reporting to measure quality assurance TEMPeffectiveness.
• Identified trends and provide feedback by producing QA reports.
• Provided information on teh health of teh project in terms of quality.
• Responsible for test execution, Report and maintain software defects of defect management system
• Provided leadership and mentoring to a team of QA engineers
• Organized status meetings and send status reports
• Assisted users for user acceptance testing (UAT).
• Created UAT Scenario Test Cases.
• Supported Requirements Traceability.
• Experience in using Attlassian tools - JIRA and Confluence and Tricentis’ qTest for test management
• Executed UAT Test Cases.
• Mentor other QA through teh test strategy process. Update teh test strategy process documentation wif ngoing process improvements.
• Delivered UAT documentation to teh BA to make recommendations on changes to teh applications
• Prepared / updated teh metrics dashboard Confidential teh end of a phase or Confidential teh completion of teh project
• Coordinated testing efforts across multiple organizations, groups and teams.
• Worked closely wif teh Project Manager to provide updates on QA progress in a periodic manner.
• Coordinated wif developers and business analyst in resolving defects.

Confidential, IA

Application Systems Engineer

Responsibilities:

• Analyzed business requirements for Agile methodology based CORE Release Projects which are developed using JAVA J2EE Technologies.
• Involved in complete QA cycle and teh Preparation of Test Plan, Test Cases and Test Scripts and Traceability between Requirements to Test Cases/Scripts.
• Provide direction to teh team on their day to day assignments and identify opportunities for team training, skills advancement and carrier growth.
• Manage teh team by communicating teh job expectations and working closely towards teh goal.
• Manage on-call rotations and schedules for teh team to support Smoke Tests and Integration testing activities during business and after hours.
• Work TEMPeffectively and collaborate wif Developers, AGILE Team, and Project Management to achieve automation, high quality, release deadlines and processes improvements
• Develop Hybrid automation framework in C# by using Page Objects framework, Keyword Driven & Data Driven frameworks.
• Implemented JIRA process and performed defect tracking of script updates by teh Automation team.
• Involved in automating Load test Scenarios of teh CORE application using Performance Center tool.
• Multiple controllers mapped and tested application performance using Performance Center tool.
• Worked on JIRA for defect submission and tracking.
• Coordinated wif teh Business Analysts and Developers in resolving teh testing defects.
• Involved in teh Preparation of Test Summary Report/Validation Report.

Confidential, SAN RAMON, CA

Test Engineer

Responsibilities:

• Reviewed and analyzed Business Requirements and Use Cases and Reviewed High Level and Low Level Designs through out teh Software Development Life Cycle (SDLC).
• Actively participated in all phases of testing lifecycle (Design, Planning, Development and Results).
• Performed Unit test, Integration Test, Business Function test, User Interface test, Load, Performance and Stress test dat were performed on teh application under test.
• Actively involved in writing Test cases for Automation purpose.
• Extensively involved in writing Automation Test Scripts wif QTP.
• Conducted Smoke and Regression tests wif Quick Test Professional.
• Document and reviewing defects and relate metrics.
• Developed XML test files based on XML schema.
• Generated XML data files using XML Spy.
• Validated teh Web Services (SOAP), both Request and Response messages.
• Wrote several SQL Queries to perform teh database validations.
• Prepared user requirements and developed business and technical specifications accordance to business requirements.