SUMMARY

• Having 6 years of experience in enterprise application integration using Confidential WebSphere MQ, Message Broker (IIB) and DataPower.
• As a build and operations Specialist Involved in Installations, Implementing the infrastructure as per the client’s need, and further managing and supporting the environments with continuous improvements of WebSphere MQ and MB (IIB) and DataPower.
• Experience in Planning, Installation and Administration of WebSphere MQ, Message Broker, on various platforms like Confidential AIX, HP - Unix/Linux, and Windows.
• Installing and configuring MQ 6.0, 7.0, 7.1, 7.5,8.0 and 9.0 & MB V6.0, V7.0, IIB9, IIB10, Confidential ACE on various platforms.
• Expertise in installing and setting up Q/Process monitoring tools such as Server Metrics dashboard for Grafana, Confidential Tivoli, Appwatch, HYTE.
• Experience in working with RDBMS like, DB2, ORACLE, INFORMIX, and SQL Server.
• Experience in working on Automation tools such as Puppet, Ansible and Concord.
• Strong analytical and problem-solving skills. Willingness and ability to quickly adapt to new environments and learn new technologies.
• Experience resolving the MQ/IIB issues as a primary person and experienced in communicating with PMR and client teams.
• Working experience as a MQ SME for offshore team for project on boarding and completion.

TECHNICAL SKILLS

Automation Build tools: Ansible, Puppet, Concord and looper Client based tools.

Configuration management tools: GitHub, Bitbucket, Apache Subversion.

Design and configuring relational database management systems: Oracle, Informix, DB2

Monitoring tools: Server Metrics dashboard for Grafana, Confidential Tivoli

Cloud computing platforms: Google cloud and Microsoft Azure

Project Management: Jira, Service now

Configuration: Active MQ using Hyte io tool

Log analysis: Splunk.

PROFESSIONAL EXPERIENCE

Confidential, Bentonville, AR

Software Engineer

Responsibilities:

• Build and support messaging infrastructure for different application teams which involves installations and configure of middleware products like Confidential MQ, IIB and Active MQ. on various platforms like RHEL, windows, AIX.
• Participate in infrastructure capacity planning, review the application changes, and recommend solutions to all the stakeholders.
• Work on different build tools to achieve the continuous integration and continuous deployment using tools like Ansible, Puppet, concord, Looper & Jenkins.
• Co-ordinate with the various support teams and identify any opportunities for automate/design the self-service tools to ease their effort.
• Configuring the applications with SSL and thereby assuring the application teams that message transmission is highly secured.
• Resolve the issues reported by stakeholders by using Jira board ServiceNow Incident and change management.
• Configure various monitoring solutions for the applications using different tools such as AppDynamics and Dynatrace.
• Configure the cluster environments on MQ which solves different business solutions especially application load balancing.
• Migrating the on-premises integrated infrastructure to Microsoft Azure cloud federation which includes design, configuration, and intensive testing.
• Co-ordinate with Confidential Support teams to identify the root cause and resolve the infrastructure level issues.
• Participating various application design meetings and propose them with a suitable integrated architectural design for the messaging tools.
• Build in-house shell scripts and power shell scripts for the tedious runtime manual executions.
• Handling Triage/incident calls to resolve the production environment issues.
• Participate in the system wide load tests for an application, analyze the system performance and discuss the pros and cons with the application teams.
• Git Repository - Co-originate the development work among co-workers to support the distributed and non-linear workflows which follow the CI/CD pipeline.
• Build the integrated software in a containerized platform such as Docker, OpenShift which helps in reducing the resource usage.
• Configuring and managing the Grafana dashboards and Tivoli alerting tools.
• Creating and modify the confluence pages with infrastructural diagrams and application overview.
• Participate in sprint retro meetings to discuss the continuous development of the current infrastructure.
• Track and respond all escalations for the work in scope (including technical / process / procedures / issues).

Confidential, Bentonville, AR

Middleware Infrastructure Engineer

Responsibilities:

• Installation, upgradation, performance tuning, configuring security, monitoring and troubleshooting of WebSphere Message Queue (WMQ), WebSphere Message Broker (WMB) and DataPower environments.
• Co-ordinate with application teams to ensure the infrastructure is with the latest maintatence level which helps in reducing unknown product bugs/issues.
• Work closely with application teams at all level, on requirements, problem identification and resolutions in all the production and non-production environments.
• Providing technical assistance to the application team to resolve the productaion issues.
• Provide detailed understanding of WebSphere MQ Clustering for High Availability to the stakeholders.
• Providing root cause analysis and fix for infrastructure issues to prevent their recurrence and thereby potential business impact.
• Evaluate the existing Infrastructure systems and procedures and making recommendations for improvement.
• Work with project teams for activities such as new server build, OS upgrades, and Data Centre migrations related projects.
• Manage and Oversee Performance of Offshore Team and Conduct Knowledge Share Enablement Sessions to ensure that the technical, application and domain skills of the team are up to date as per Industry Requirements.
• Designing prototypes as per the client needs and drive towards the complete implementation.
• Advanced knowledge and administration experience in client and server operating systems, preferably with Unix, Linux and/or Windows platforms
• Documenting procedures for Operational Support per client's new project requirement
• Support and implementation of the Security policies and Controls as defined and developed by the Information Security team
• Involved from the beginning of the project to know how their application flow and analyzing the traffic and suggested the space needed and implemented security on MQ level.
• Created MQ objects and provided support for application teams on lot of projects. Implemented load balancing using the MQ cluster.
• Highly involved in projects documentation and architecture.
• Created and implemented changes using different ticketing tools like Service now and remedy.
• Participating Monthly Performance review of the team to the client with help of Service Now dashboards and Confluence tools and come up with corrective/preventive actions for the issues.
• Onboarding new resources into the team and bring them upto speed by taking knowledge transition sessions with the nature of the work.

Confidential, Dallas, TX

Middleware MQ Admin

Responsibilities:

• Responsible to client for all the daily operations and will be the onsite technical representative for all issues which may impact the customer business.
• Building MQ environment Create and configure MQ Series Objects like Queue Manager, Queue and Channels, Listener. In all the test, cert, and Prod environments.
• Configure cluster environments to provide scalability, reliability, and high availability for various environments.
• Deploying the flows, XSLT, XML, bar files and certification installations.
• Configure HTTP, Debug ports to EG’s to deploy the cache.
• Worked on setting up LDAP, Load balancer, AAA policies, Configuring SSL/TLS security and certificates on WebLogic using the key stores.
• Supported migrating DataPower XI52 Boxes to New IDG boxes.
• Setting up the alerting system for Queue managers and Queue depth alerts.
• Involve in applied fix packs and ifixses for MQ and IIB.
• Responsible for protecting the middleware messaging infrastructure includes Security management and Risk and Audit management change management and Disaster Recovery.
• Responsible for upgrade/migrate versions of Confidential MQ/IIB and DataPower products.
• Provided configuration changes and backup activities in automated manner through Data Power functions.
• Performed setting up of tested and moved services within TEST, QA, and various stages.
• Handling on call responsibilities and aiding business teams to minimize impact.
• Coordinating with Confidential PMR team to solve the MQ, Broker and DataPower issues.
• Provided 24/7 on call support for WebSphere MQ, IIB and DataPower.

Confidential

System Engineer

Responsibilities:

• Installation, upgradation, performance tuning, configuring security, monitoring, and troubleshooting of WebSphere Message Queue (WMQ), WebSphere Message Broker (MB).
• Developing a detailed understanding of WebSphere MQ Clustering for High Availability and disaster recovery.
• Worked on installing and configure IIB and deployed the message flows and bar files.
• Monitoring, tracking, trending, analysis and tuning of our WebSphere MQ, WebSphere MB.
• Worked on different operating systems like Windows, UNIX, AIX, and Mainframe servers.
• Migrating all the MQ queue managers from v 6 to v 7.
• Applied fix packs with automated scripts and opened PMRs for the MQ issues.
• Providing cause analysis and fix for infrastructure issues to prevent their recurrence and thereby potential business impact
• Monitoring, tracking, trending, analysis and tuning of our WebSphere MQ, WebSphere MB.
• Implemented system architecture for High availability and load balancing using WebSphere MQ Helping in setting up LDAP servers, working with Key repositories, Certificate Revocation Lists.
• Validating backup techniques to ensure ease of system recoverability
• Timely security patching and applying recommended maintenance fixes as required.
• Configure MQ series servers using the Point-point channels and Cluster Channels.
• Create user roles and groups for securing the resources using LDAP authentication.
• Worked on decommissioning legacy servers and removing MQ software and participated in server migrations.
• Work on troubleshooting MQ and IIB errors and checking FDC file for MQ.
• Participate in 24X7 on-call rotations to solve the production issues and open case with product team t and run the traces and provide them error logs etc.