Sme - Middleware/system Transition Engineer Resume
Phoenix, AZ
SUMMARY
- Over 10 + years of IT industry experience in WebSphere (3.5/4.0/5.x/6.0/6.1.x/ 7.x and 8.5) Administration, cell Design/Development and Production Support of various applications on Linux AS 2.1/3.0, Sun Solaris(8.0, 9.0 and 10.x), AIX 5.x and zlinux, Windows 2008/12 environments.
- Developed teh automation solutions for couple of Request For Service and Steady state projects using IBM best practice performance tuning techniques and built several cell in WebSphere environment using Horizontal and Vertical Scaling for failover and backup/recovery processes.
- Has been working wif Confidential client since 2005 and its customers to support Pega/PRPC and CASE applications, which involves installing and configuring WebSphere environment to get install PEga 5.x and PEga 6.0 versions and its troubleshooting of daily upcoming issues from WebSphere as well as PEga.
- We has implemented project called POC for PEga6.0 to test and obtained best performance statistics for PEga portals run smoothly, dis project has been laid out zLinux NDM wif AIX Application nodes and Mainframe back end. me has/had been involved in dis project Sr. WebSphere Admin as to review customer requirements and also advisory suggestions to customer to install WebSphere wif IBM best practice values to run application and environment smooth.
- Versatile experience in using IBM Supporting Assistant 4.1 Diagnostic tools to trouble shoot Middleware related issues like GC, Thread dump, Heap Dump and System core analysis to identify root cause and solution.
- Has been installed and configured monitoring tools like ITCAM, Wily and Dyna Trace.
- Experienced in light weight Deployment tool like LARA v287 and v385.
- WebSphere portal 8.0/6.x application support.
- Participated in Amex Data Center migration ( DC2015) from Phoenix to NC which was conducted in between 2010 - 2013 as Transition/Delivery Engg. And worked wif Application teams and business team to lay down plan to move their tier 1 Applications.
- Installed and configured Kofax8.0/10.0 in Windows 2008 environment in terms of configuring batch job in administration and its Destinations and respective Rules and also upgraded and imaging application which are running Windows platform which includes daily activities like code deployment, certificate installations, configuring service accounts on services to run application in 3 environments such as Development, Test and Production.
- Upgraded Kofax to 10.0 from 8.0 in windows 2008 .
- .Working on Windows, Linux, zLinux and AIX environments as our almost around 25 of our PEga applications has been deployed and distributed across in above environments
- Versatile experienced in installation and configuration of WebSphere 5.x- 8.x cells and deploying standard and non-standard enterprise applications and very well knowledge in troubleshooting and performance tuning of applications.
- Hands on experience in troubleshooting teh WebSphere Applications in WAS environments.
- Responsible for coordinating day-to-day operations of Websphere and middleware deployment problem troubleshooting in a 24/7 environment
- Experienced at halping teh business teams understand their company's technical capabilities as well as explaining business requirements to technical teams.
- A breadth of experience in managing internet infrastructure implementation, deployments, upgrades and maintenance makes me teh right choice for designing, building, and supporting internet environment.
- Expertise in built of cells in WebSphere 6.0 and 6.1 environment and developed automation solutions to install and configure and balancing core groups to maintain high availability.
- Strong knowledge of open LDAP 2.x design, including teh deployment of, teh integration wif applications, schema management, and application development
- Experienced in Install, configure and administering teh E-commerce server 6.0.
- Hands on experience in deploying teh enterprise Applications ( B2B and B2C) on teh websphere E-commerce environment
- Hands on experience in WebSphere process server 6.x installation and configuration.
- Hands on experience in trouble shooting teh productions issues like OOM, JVM crash, High Memory Utilization, Performance Degradation and mange CRITSIT calls.
- Hands on experience in troubleshoot and analyze teh Javacores and Heapdumps by using HA, JCA and GC analyzer.
- Hands on experience in Installation, configuration and Administering Tomcat 5.x and 6.x clustered environments for tier 1 and mid range applications.
- Good and hands on experience in IIS configuration and installation.
- Hands on experience in Windows server environment in terms of Code moves, Application installs, SSL cert installs (x.509, p7b for load-balancer) .
- Good Knowledge in using ITCAM to get teh JVM statistics during teh OOM and JVM crash in environment.
- Good experience and knowledge in monitoring tools like Tivoli, BCM patrol and ITCAM.
- Installation, configuration and Administration of WebSphere portal 5.x and portlets.
- Versatile knowledge and hands on experience in WebSphere security by configuring Global Security and securing teh application by configuring SSL certificates and environment by configuring teh LDAP Server.
- Well versed experience in integration of IBM HTTP server 2.0.47.1, Planet (4.0), Apache (1.3.x/2.0.x), LDAP, DB2/UDB (7.2.x/8.0.x), Sybase, Oracle 8i/7.x wif IBM Websphere Application server on AIX, Solaris.
- Experience in operational 24x7 support, best practice trouble shooting, monitoring, capacity planning and maintenance
- Expertise in developing Shell, Jacl, Jython and Python scripts to administer and automate
- Familiarity and experience wif various procedures and policies required for escalation and outage resolution wif strong documentation skills.
- Course completed certification in Sun LWJ SPS system from SUN.
TECHNICAL SKILLS
Operating Systems: Solaris 10/9/8, Red Hat Linux 8.0/9.0, Aix 5.x Windows 98/ NT 4.0/2000/2003 , Cisco IOS V12.2
Mail Servers: Sendmail, Qmail 1.0.3, Postfix, Squirrel Mail on Linux, Solaris
Web Servers: IBM HTTP server 1.3.26/2.0.47.1/6/ x Apache, IIS 5.0 & 6.0, Iplanet on Solaris
Data Base servers: Oracle 8i & 9i, MsSql 7.0 and 2000, MySql, and DB27.0/8.0.
Languages: Java (JDK), J2EE-Java Beans, Servlets, EJB,RMI, C, C++, COM/DCOM, Perl, PL/SQL, JDBC/ODBC, SOAP, JSP, Applets, JNDI
Monitoring Tools: Log Analyzer, Tivoli Performance Viewer, Resource Analyzer, Heap Analyzer, Thread Analyzer, Java Core Analyzer and GC Analyzer
Middleware Tools: WebSphere Application server 3.5/4.0/5.x and 6.x, MQ5.3 LDAP
Network Technologies: Firewall & VPN, DNS, DHCP, FTP, NIS, NFS, Sendmail, Novell Netware, WINS/SAN, Ipsec, SSL, LDAP, Layer 3 switches, FC switches, Hubs, Cisco routers
Network Protocols: Communication: TCP/IP, UDP, NetBEui, IPX/SPX and X 2.5 Application: HTTP, FTP, SMTP, DHCP, POP3, IMAP, DNS. Routing: RIP, BGP, IGRP, EIGRP and OSPF Network: SNMP, ICMP, TELNET, SSH
PROFESSIONAL EXPERIENCE
Confidential, Phoenix, AZ
SME - Middleware/System Transition Engineer
Responsibilities:
- Currently working as a SME for PEga PRPC v7.1.7 end - end infrastructure and Application PAS ( Portfolio Assisted Service). As a SME me has/had been attending R&S sessions and also participated in discussion wif teh Application teams associated wif Pega Infrastructure and developed and designed three/two layer high availability infrastructures for DSP, CASE, ICRUSE, CRUSE, GNA,WSP and other PEga applications.
- PEga application/s Infrastructure has been built wif PRPC v7.1.7/6.2 in Linux 2.6 64 bit GNU, zLinux 2.6.18 clustered environment wif WebSphere 7.0.0.35 and 7.0.0.29 respectively wif IBM HTTP Server v7.0/6.0 and windows OS 2003/2008/2012 R2
- Expertise in troubleshooting of infrastructure and Application issues like performance degradation and CPU high availability and maintain high availability of teh all applications which are currently diversified across all above Unix OS. .
- Third level support for WebSphere Application Servers 8.5/7.x/6.x/5.x/4.0/3.5 and on Linux AS 2.1/3.0/4 and 5, Solaris 10/9.0/8.0 and AIX5.3/6.0 and WebSphere MQ 5.3/6.x on Linux AS 2.1/3.0/4 and 5 and Db2 7.0/8.0
- Experienced in operating system level concepts and worked wif review, analyze and address in daily come up issues through IMR
- Supporting regular windows related code moves, set up applications on IIS6.0 and having good conceptual knowledge in addressing issues in Windows env.
- Supporting windows third party fax tool Kofax 10.0. Had worked wif team to upgrade Kofax from 8.0 to 10.0 on Windows 2008 Infrastructure.
- Participated in Data Center migration. Worked wif Application, Infrastructure as well as Business teams to develop strategies to move VM machines and physical servers. As part of dis Data Center Migration me had involved in developing automation to re-IP of server as per new DC and also assisted Application teams to address their migration issues.
- Developed Visio diagrams/plan for Data Center migration. DC Migration has been done in two phases In VM servers move and Physical servers move.
- Configured enterprise applications and corrected performance problems by monitoring server availability and resource utilization analysis.
- Versatile knowledge in using performance tuning tools like Heap Analyzer, Thread Analyzer and JCA to find out teh memory leak suspects.
- Involved in IBM best practice sessions to validate and develop teh solutions for teh WebSphere Application to increase teh productivity and performance as well.
- Written automation script for IBM HTTP Server that supports multiple IHS server instances on single dedicated server,
- Developed teh automation scripts to build WAS 7.0/6.1/6.0 enterprise environments.
- Experienced in installation, configuration, migration, and clustering and user management on Linux/AIX/Solaris.
- Strong knowledge of open LDAP 2.x design, including teh deployment of, teh integration wif applications, schema management, and application development
- Implemented a FTP infrastructure that uses LDAP for authentication and supports virtual domains and also involved in configuring LDAP to authenticate and authorize WAS DLAP and UNIX LDAP users..
- Strong knowledge in installation and configuration of Tivoli Directory Server 6.x
- Installed and configured teh E-commerce 6.0 environment for enterprise distributed B2B applications in our environment.
- Deployment and management of e-commerce sites and involved set up tuning parameters for E-commerce to maximizing performance, scalability and adaptability.
- Experienced in resolving e-commerce apps such as performance degradation, JVM crashes through crisit calls and GSAM .
- Experience in SSO ( Webagent ) installation and configuration.
- Deployed .net application in distributed windows environment.
- Generate SSL cert request to Verisign and also configured SSL certs in IIS.
- SSL (.pem cert ) installation and configuration for Load Balancer.
- Knowledgeable in configuring VMWare environment by using INVISTA.
- Configured Tomcat 5.x and 6.x clustered environments for distributed tier 1 application
- Design, development and Architecture teh migration solutions for teh tier - 1 applications in large scaled environment.
- Hands on experience and provided automated solutions to create WebSphere resources such as Name Space Bindings, MQ TCF, MQ QCF and JDBC provider and Data Sources
- Developed shell and JACL/Jython scripting to build Cell based architecture and WebSphere resource configuration in teh WebSphere 5.x/6.x environment.
- Expertise in trouble shooting teh productions issues like OOM, JVM crash, high memory utilization, performance degradation and mange crit sit calls in WAS 6.0/6.1 and 5.x environments.
- Experienced wif numerous number of crit-sit calls and managed and resolved productions issues.
- Experience in making decision during teh production bridges, troublesome situations and crit.-sit calls
- Experienced in configuration and utilization of Wily Introscope and ITCAM to analyze and resolve teh OOM, JVM crash, and performance degradation issues.
- Supported teh NON- Standard RFS application (Ex. Epiphany Sales and Services application) deployment and acted as solution provider in between Transition Engineers and Application teams for Epiphany CRM deployment .
- Experienced in Analyzation of JAVA cores by using Java Core Analyzer tool.
- Experienced in use of GCA tool to analyze teh GC logs.
- Versatile knowledge in troubleshooting of applications when they running wif performance degradation.
- Experienced in Deployment of WebSphere Portal application in distributed environment and resolved portal configuration/Performance and migration issues.
- Experienced in analyzation of teh EAR bundle wif EARThred Analyzer.
- Written shell scripts to automate teh maintenance process of teh WebSphere and recovered teh backed up Websphere configuration using XML Config tool.
- Developed UNIX shell scripts, JACL/Jython scripts that automate teh Websphere Administration (recycling teh application server, deploying customer applications, logs rotation, monitor applications state, etc,).
- Involved in development of automated Deployment suite of script to Deploy/Configure applications in WebSphere environment.
- Knowledge in JBoss EAP JB248
- Monitoring all Servers, shutdown and boot up, Network Support and Trouble Shooting.
- Designed WebSphere Application Server environment load balancing and fail over by using Work Load Management, IBM Edge Components, horizontal and vertical scaling.
- Hands on Experience in Windows 2003 environment in terms of configuring IIS server and hosting .net application and configuring SSL and x-509 cert. and installation of Microsoft patches and code migration .
Environment: WebSphere Application Server 3.5/4.0/5.x/6.0/6.1/7.x/8.x, IBM HTTP Server 1.3.26/2.47.1/6.0/7/0 , PRPC7.17/6.2/5.x, WebSphere Portal Server 5.0,Apache, WebSphere E-commerce 6.0,WSAD, Tomcat 5.x, Java, XML, DB2 7.0/8.0, MQ5.3/6.0, Linux AS 2.6/3.0/4.x, zLinux 2.6, Solaris 8.0/9.0/10.0 , Windows 2003/8/2012R2 and AIX5.3,Veritas Volume Manager 3.x/2.x,Veritas File System 3.x, Windows 2003 and 2008, Tomcat 5.x and 6.x IBM Tivoli Performance manager, Wily Introscope, IIS6.0 server, Kofax 8.0/10.0
Confidential, New York
Unix/ Websphere Administrator
Responsibilities:
- Installed and configured IBM WebSphere Application Server 4.0/5.x
- Responsible for application changes across different platforms- development, testing and production.
- Package, build, Integrate and deploy enterprise J2EE applications on WebSphere 5.x/4.0 that involves EAR (Enterprise Archives) and WAR (Web Archives).
- Involved in trouble shooting and performance tuning using Resource Analyzer and Log Analyzer.
- Hands on experience troubleshooting of teh application performance degradation of application when application are running out-of memory conditions.
- Developed several automation solutions for teh standard and Non-Standard application for its installation, configuration and maintenance.
- Managed teh security and performance optimizations for EJB containers and web applications in IBM WebSphere, IBM HTTP Server and Apache web server.
- Involved in configuring teh Web Directory access protocols like LDAP for different levels of access at teh site.
- Developed several shell scripts to automate teh maintenance process of teh WebSphere and recovered teh backed up WebSphere configuration using XML-Config tool.
- Automate application install, uninstall and application enhancements through ANT, JACL and WSCP scripts.
- Developed UNIX shell scripts, to automate teh WebSphere Administration (recycling teh application server, deploying customer applications, logs rotation, monitor applications state, etc).
- Involved in development of suit of automated scripts called Deployment Suite which in turn used for deploying applications in environment.
Environment: WebSphere Application Server 3.5/4.0/5.x/6.0, IBM HTTP Server 2.47.1, WSAD, Tomcat 5.x, Java, XML, DB2 7.0/8.0, MQ5.3, Linux AS 2.1/3.0, Solaris 8.0 and AIX5.3Veritas Volume Manager 3.x/2.x,Veritas File System 3.x, IBM Tivoli Performance manager
Confidential, CT
Unix/WebSphere Administrator
Responsibilities:
- Performing installation, configuration, tuning, security, backup, recovery and upgrades on Linux.
- Involved in configuring teh WebSphere load balancing utilizing WebSphere Workload Management including horizontal scaling and vertical scaling.
- Involved in trouble shooting and performance tuning using Resource Analyzer and Log Analyzer.
- Migrated existing applications from WebSphere 3.5 versions to 4.0/5.0 using WASpreupgrade and WASpostupgrade tools.
- Assisted customers wif setting proper Priority/Severity of problems, work problems to resolution, recorded/documented actions in databases as well as utilized tools and resources.
- Responsible for teh debugging of teh application problems while developing teh application.
- Installed and configured iPlanet WebServer and created user roles and groups for securing teh resources using local operating system authentication.
- Involved in trouble shooting and Performance tuning using Resource analyzer and log analyzer
- Responsible for Support and reliable maintenance of teh applications running on Linux & Sun Solaris production Environment
- Provided call center support by 24x7 shift rotation basis and monitored trouble ticket queues to attend user and system calls.
Environment: WebSphere Application Server 3.5/4.0/5.x/6.0, IBM HTTP Server 2.47.1, WSAD, Tomcat 5.x, Java, XML, DB2 7.0/8.0, MQ5.3, Linux AS 2.1/3.0, Solaris 8.0 and AIX5.3Veritas Volume Manager 3.x/2.x,Veritas File System 3.x, IBM Tivoli Performance manager
Confidential
Linux/WebSphere Administrator
Responsibilities:
- Installed and configured IBM Websphere Application Server 4.0/3.5, JDBC drivers and Servlet engines on Linux 9.0.
- Wrote Shell scripts, JACL scripts to automate teh Websphere Administration.
- Developed WSCP scripts and shell scripts to automate teh maintenance process of teh Websphere and recovered teh backed up Websphere configuration using XML Config tool.
- Implemented Datacenter wif 100 servers wif Sun SPARC boxes and Cluster using Veritas Cluster manager.
- Maintenance of teh Websphere servers on different Unix platforms and setting up teh development and testing and staging environment for teh on going application development
- Configured Workload Management (WLM) using models and clones.
- Involved in trouble shooting and Performance tuning using Resource analyzer and log analyzer.
- Involved in installation, configuration, migration, and clustering and user management on Linux / Solaris.
- Installed and configured Sudo for users to access teh root privileges.
- Hands on experience on installation, configuration and maintenance DNS servers, Mail servers, FTP servers, NFS, Samba servers, NIS, NIS+, and Web servers on Sun Solaris, and Linux (RedHat) platforms.
- Performing tasks related to technical support & management of AIX Computing servers.
- Handled User Accounts and Groups Accounts, Disks and File Management System.
- Administered more TEMPthan 40+ servers in heterogeneous environment, which includes IBM RS-6000 servers, Linux Servers.
- Installed and configured IPTables Firewall wif secured ACLs to protect network from Intruders.
- Installed Qmail 1.0.3 server on Linux 9.0 as multi domain mail provider.
- Installed Send mail server in Solaris 2.8.
- Implementing security patches as per site recommendations.
Environment: IBM Websphere 4.0, IIS5.0, RedHat Linux 7/8/9.0, AIX 4.x, Sun Solaris 2.7, iPlanet 4.1, Windows NT/2000, FTP, NFS, DNS, Unix, AIX, Samba, Oracle Servers.
Confidential
Unix/Web Sphere Administrator
Responsibilities:
- Installed, configured and managing teh all versions of Windows NT, 2000.
- Implemented teh Windows 2000 wif Active Directory wif 1500 users.
- Installed, Configured and Trouble shooting of DNS server.
- Installed and Configured Redhat Linux Enterprise sever 9.0.
- Installed, configured and maintaining MS Exchange 2003 mail server and IIS Web server
- Installed, configured and maintaining Microsoft Software Update Services on Windows 2000 Server. Implemented Domain policy to automate updates on clients.
- Installed, configured and maintaining Cisco 2600 Router and Cisco 2700 Switches.
- Installed, configured and maintaining Norton Antivirus corporate edition and Norton Antivirus for Microsoft Exchange.
- Installed and Setup baseline for all NT 4 File Server Performance Monitoring to pinpoint bottlenecks.
- Setup a Linux and UNIX backup servers.
- Knowledge in data recovery and protective soft wares viz Norton Anti virus, Uninstall anti Virus, Symantec Ant viruses and AVG .
- Implementing "Subnetting " in LAN network, through dis saving teh Bandwidth
- Knowledge in teh Thin Client Technologies
- Established interoperability among various operating systems (UNIX, DOS, WIN95) using TCP/IP and NetBEUI.
- Designed and implemented Multi-domain NT Networks and remote client administration on NT.
- Planned, designed and implemented LANs. Installed, configured and maintained LANs and WAN's for subordinate offices.
- Configured Intranet Servers on Unix and NT. Provided Remote System administration, Installation of new packages and patch releases for teh environment.
Environment:, Windows NT/2000, Linux7.0, FTP, NFS, DNS, Unix, AIX, Samba, Oracle Servers, AVG, RAV, MS Exchange 5.0.