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Messaging Engineer/administrator Resume

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Houston, TX

SUMMARY

  • More than 10 years of professional experience in all phases of Software Development Life Cycle including System Study, Analysis, Design, Programming, Implementation and Administration. Having Experience in Multi - Tier and Web Enabling the Distributed Systems wif IBM WebSphere MQ, and WebSphere Message Broker.
  • Experience in Planning, Installation, Administration and support of WMQ, and WMB on various platforms like Unix, AIX, Solaris, Linux, HP UX and Windows.
  • Experience setting up the WebSphere MQ Objects like queue managers, queues, channels, channel initiator, processes, trigger monitors etc.
  • Experience in MQ clusters for implementing the ease of administration and work load balancing.
  • Experience in monitoring the health state and availability of all WMQ Objects and take corrective actions to maintain health and, capacity plan for growth.
  • Extensive experience in Data Center move/migration, application migration/deployment.
  • Set up the MQ security for users and groups using setmqaut utility.
  • Providing real time problem determination support for all dependent business applications. Analyze dumps, traces, and logs in order to determine root cause of specific problem
  • Acting as a key liaison for Middleware Services and provide on call support around the clock for all business critical issues
  • Expertise in writing shell scripts on various platforms like Unix, AIX and Solaris to monitor WMQ and clearing up old log files, etc.
  • Expertise in writing scripts to deploy Message Flows and Message Sets.
  • Hands on experience in design and implementation of WMQ and WMB in large and complex environments using High Availability Clustering.
  • Hands on experience in resolving critical problems in WMQ and WMB on various platforms like Linux, Unix, AIX, Solaris and Windows.
  • Enable and disable Trace logs as per user requirements.
  • Expertise in setting up the SSL Security.
  • Hands on experience wif networking protocols like TCP/IP, UDP/IP, SMTP and HTTP
  • Experience in working wif RDBMS like DB2, ORACLE, and SQL Server.
  • Experience in mentoring/grooming other team members.
  • Hands on experience in the Performance Tuning for application optimal performance.
  • Hands on experience in Configuring and setting up Production, Acceptance/Testing and Development Environments using PVCS, Clear Case
  • Excellent Leadership and interpersonal skills wif an ability to interact wif individuals at all levels.
  • Excellent Technical, Analytical, Problem Solving, Oral and Written Communication skills

TECHNICAL SKILLS

Operating Systems: Linux, Windows 7, Windows8, Sun Solaris, AIX, HP-UX, Windows 2003/XP

MQ Series Family: WMQ, WMB, Workflow, WebSphere Application Server, Data Power, IIB

Databases: Oracle, DB2, SQL, MySQL, MS Access

Application Servers: WebSphere, Apache

Version Control Tools: CVS, Rational ClearCase, Harvest.

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Messaging Engineer/Administrator

Responsibilities:

  • Installation and configuration of MQ Server software and creating and implementing MQ objects on various platforms like Unix, Linux, AIX, Windows across UAT, Dev and Prod environments.
  • Complete Support of MQ for Incident and change tickets logged in through HP Service Manager.
  • Monitor the healthy state and availability of all QMGR/MQ Objects and take corrective actions to maintain high available systems.
  • Replay/reprocess the failed transactions/messages using in-house tool MQ toolkit on day to day admin activities like moving, browsing, purging expired messages.
  • Using the available scripts or building algorithm for DLQ handler for message failure in all ENV.
  • Administering the MQ environment using many standard and in-house tools like UMSS, WebviewMQ, EPV Breakglass, WEB/MQ dashboard, FAST, CERTVault, TAMS, TEPS, etc.
  • Analyze the MQ logs, FDC’s to troubleshoot all major/chronic issues in the environment and raise PMR’s wif IBM when needed.
  • Manually execute/re-run the failed Autosys jobs and scripts for schedule and maintenance
  • Provide Business Continuity services for DR Failover during DR testing, patching and maintenance windows for business needs.
  • Provide real time problem determination support for all dependent business applications. Analyze dumps, traces, and logs in order to determine root cause of specific problem.
  • Ensure Middleware Services system h/w and s/w is current and updated to company standards.
  • Thorough technical understanding of Middleware Services (functions, features, Configurations, Operations, in-house tools, scripts), and maintains appropriate documentation for dis service.
  • Monitor Scripts and Autosys jobs and ensure successful running.
  • Update SSL security certificates using CERT Vault tool on a periodic basis.
  • Assist in resolving SSL Peer/Cipherspec, initialization, authorization security issue for customers.
  • Support Web application incidents including Apache, Tomcat, ISS, FAST, Websphere, Weblogic.
  • Communicate wif external vendors for Middleware connectivity and troubleshooting as a part of Day to day administration and support.
  • Participate in daily Hand/Take over shift calls and participate in technology team meetings and provide pointers on improvements.

Environment: Linux, AIX, Unix, HP-UX, Windows, Web sphere MQ 7.x/6.x, WAS 6/7.x, Apache, Tomcat, Weblogic, FAST, HP Service Manager, Omegamon, TAMS, etc.

Confidential, Minneapolis MN

WMQ Messaging specialist Lead

Responsibilities:

  • Installation and configuration of MQ Server software and creating and implementing MQ objects on various platforms like Unix, Linux, AIX, Windows across Acceptance, Development and Production environments.
  • Complete lifecycle of MQ from development to administration, maintenance and support.
  • Provide 7x24 IT Messaging systems support (eg: IBM Websphere MQ) for CP Rail.
  • Monitor the health state and availability of all MQ Objects and take corrective actions to maintain health and, capacity plan for growth.
  • Provide Business Continuity services for Disaster Recovery
  • Provide real time problem determination support for all dependent business applications. Analyze dumps, traces, and logs in order to determine root cause of specific problem
  • Ensure Middleware Services system h/w and s/w is current
  • Perform restores for Business Partners, when required
  • Is key liaison for Middleware Services, at CP, and, provides on call support around the clock for all Severity matters.
  • Thorough technical understanding of Middleware Services (functions, features, Configurations, Operations), and maintains appropriate documentation for dis service.
  • Monitor Middleware Services, taking corrective actions to ensure correctness, stability, and appropriate Metrics and Service Levels are maintained / adhered to.
  • Provide support to project teams throughout project lifecycles and captures specific project requirements which can be used to design, develop and implement Middleware Services & solutions
  • Coordinates and Facilitates test plans. Ensures all test cases are successfully completed and documented and dat the solution is ready for release into a production environment.
  • Make sure systems (master, media, and client) has the current software, agents, and patches
  • Has contingency plans for all data to comply wif BCP requirements. Participate in BCP tests when required.
  • Perform Middleware Services for Business Partners as and when required.

Environment: Linux, AIX, Unix, Windows, Web sphere MQ 7.x, App Manager Monitoring, SCOM Monitoring, HP Service Manager.

Confidential, Shoreview MN

WMQ/WMB Support Lead

Responsibilities:

  • Providing End-to-End MQ/WMB support for various environments like Dev/QA/UAT/XUAT/Prod.
  • Administrated Broker statistics for performance monitoring and capacity planning
  • Actively involved in process improvement meeting and provided suggestion on team improvement and the overall process stabilization.
  • Participated in change control meetings and suggested and represented changes related to WMQ/WMB.
  • Active member of the metrics and measurement committee to identify areas of improvement and prepare statistics for quarterly/Annual meetings.
  • Involved in WAR rooms to resolve critical real time production issues, R&D on critical issues to resolve it permanently.
  • Reigning in the role of a positive liaison to the customers and representing the whole support team in front of the clients.
  • Participated in Database purge, deployment, IPL, WAR rooms, e-com production, site verification, restarting services, and the Monthly maintenance window.
  • Involved in the maintenance of the Web Sphere MQ/ Message Broker/ Workflow on different platforms like Unix/AIX/Solaris/Windows throughout all the environments.
  • Administered the MQ Series Queue manager, Queues and Channels. Worked on the clusters/Fail over and High availability clustering to achieve the workload balancing of the messages.
  • Developed shell scripts for checking the health status of the MQ Series and maintaining cron/batch jobs for housekeeping maintenance activities.
  • Monitor logs/trace and Queue depths to proactively find potential problems. Active monitoring of BACKOUT and FAIL queues and reprocessing the failed orders to the appropriate applications on a daily basis.
  • Involved in upgrading WMQ 5.3/6.0/7.0/7.1. Setting up triggering and monitoring thresholds for all the applications based on the user requirement.
  • Configured the Configuration Manager, Message Repository and MQSI Broker
  • Queue manager creation and other MQ objects creation as per the requirement, setting up ACLs for MQ queues, Queue managers and channels through the use of commands. Troubleshooting and resolving the problem wifin the entire MQ/WMB environment.
  • Fixing Queue manager startup/Crash problems by examining at error/Trace/QM logs and FDC files.
  • Handled KT’s for new team members and cross training wifin team members, making cut-off plans for IPL and deployment windows every month.
  • Well versed wif handling tools like Tivoli Confidential monitoring, SCOM, Commander, App response tool, App support tool, MQMON, RFHUTIL, MSC files and MQ/WMB explorer
  • Backup, recovery and trouble shooting for MQSeries/WMB.

Environment: AIX, Unix, Solaris, Solaris T2, Windows, Web sphere MQ 5.3/6.x/7.x, Web Sphere Message Broker 6.x/7.x, Tivoli Confidential, TEMS, SCOM, Commander, ARX, SQL Server 2000, Oracle 8i/9i/10g

Confidential, San Francisco CA

WMQ/WMB Administrator

Responsibilities:

  • Installed and configured WMQ 7.0, WMB 7.1 on AIX, HP UX, Linux, Solaris.
  • Created all the required MQ objects for the communication between the MQ Servers.
  • Administered MQ objects like Queue Managers, Queues, Channels, Process Definition, Clusters, and Name Lists.
  • Created Clusters of queue managers to simplify the overall administration process, to achieve workload balancing and to make the administration task easy.
  • Installed the latest fix packs for WMQ and WMB.
  • Well experienced in setting up CA and SSL Security certificates.
  • Set up the MQ security for users and groups using setmqaut utility.
  • Well experienced in Administering MQ objects using Tivoli Confidential, MQMON.
  • Created Brokers, Execution Groups and Deploy bar files to Brokers.
  • Hands on experience in design and implementation of WMQ and WBIMB in huge and complex environments using High Availability Clustering.
  • Performed Administration tasks using MQSC commands.
  • Configured MQ Series network using clustering, distributed queuing and remote administration.
  • Backup, recovery and trouble shooting for MQ Series/WMB.
  • Configured the Configuration Manager, Message Repository Database, broker database for WMB.
  • Worked wif IBM Support on resolving critical problems by creating PMR’s.
  • Provided 24/7 production support for WMQ and Broker issues.

Environment: AIX, Linux, Windows, Web sphere MQ 6.x/7.x, Web Sphere Message Broker 6.x/7.x, Web Sphere Application Server, Tivoli Confidential /MQMON, Oracle 8i/9i/10g

Confidential, El Segundo, CA

Sr. WMQ/WMB Administrator

Responsibilities:

  • Installed and configured WMQ 6.0/7.0, WMB 6.0/7.0 on AIX, HP UX, Linux, Solaris.
  • Created all the required MQ objects for the communication between the MQ Servers.
  • Administered MQ objects like Queue Managers, Queues, Channels, and Clusters.
  • Created Clusters of queue managers to simplify the overall administration process, to achieve workload balancing and to make the administration task easy.
  • Installed the latest fix packs for WMQ and WMB.
  • Creating Bar files and deploying in the broker
  • Coordinating and documenting software installation/upgrades, production configuration changes, and implementation of security updates
  • Wrote scripts for creating, recreating and maintaining Queue Managers, Queues, Channels, processes, and other MQ Objects.
  • Involved in implementing system architecture for High Availability of Production systems
  • Configured MQ Series network using clustering, distributed queuing and remote administration.
  • Backup, recovery and trouble shooting for MQSeries/WMB.
  • Configured the Configuration Manager, Message Repository Database, broker database for WMB.
  • Provided 24/7 production support for WMQ and Broker issues
  • Worked wif the Application teams to resolve the MQ problems

Environment: AIX, Linux, Windows, Web sphere MQ 6.x/7.x, WMB 6.x/7.x, Web Sphere Application Server, Tivoli Omegamon, Oracle 8i/9i/10g

Confidential, Bloomfield, CT

Web Sphere MQ Administrator

Responsibilities:

  • Installed, Configured, and Administered IBM Websphere Application Server 6.1 & Websphere Portal Server 6.0.x, and WebSphere MQ V6.1/7.0.
  • Migrated portal content from IBM WebSphere Portal Server 5.1.0.3 to 6.0.0.1.
  • Installed IBM WebSphere Portal 6.0.0 as primary and secondary nodes in clustered environment and configured wif DB2 Database.
  • Configured WebSphere Portal LDAP Security wif IBM Directory Server.
  • Configured Workload Management using horizontal and vertical clustering in Websphere Application Server.
  • Installed the WMQ and WMB on different AIX, and Windows servers.
  • Configured the queue managers, different queues, message flows and message sets.
  • Experience in IBM Web Sphere MQ V6.1/7.0 Administration which involves installation, configuration, troubleshooting, upgrade and update, applying patches and fixes, tracing, monitoring, fixing and maintenance of MQ Series on Windows, AIX, Solaris and possibly other platforms.
  • Debugging messages flows using debugger, error handling message flows, Trace nodes and SQL queries and stored procedures
  • Created MQ Objects like Queue Managers, Remote queues, Local queues, channels
  • And Security using LDAP user registry in IBM Websphere Portal 6.0.
  • Managed the backup/restore of Application, Deployment Manager Configurations.
  • Configured SSL between Web server and Application server.
  • Deployed themes and skins, portlet resources in a clustered environment.
  • Configured portal search using remote search service in cluster environment.
  • Performance tuned WebSphere MQ and application server using Wily Introscope.
  • Active involvement in monitoring server performance, network traffic to reduce bottleneck.

Environment: IBM WebSphere Application Server, IBM HTTP Server 6.1, IBM Websphere MQ 6.1/7.0, WebSphere Portal 6.1, SSO, IBM Tivoli Directory server, DB2UDB 8.1, AIX, Linux, Wily Introscope, Tivoli Performance Viewer, J2EE, Shell script

Confidential, Mooresville, NC

Middleware Admin

Responsibilities:

  • Installed and configured WMQ 6.0.2.4, WMB 6.1 on AIX, Linux, Windows Servers.
  • Created all the required MQ objects for the communication between the MQ Servers.
  • Installed and Configured IBM Web Sphere Application Server, Http server 6.0, on AIX, Linux, HP UX, Windows platforms.
  • Actively involved in writing UNIX Shell, JACL and Jython scripts to automate the Websphere environment.
  • Administered MQ objects like Queue Managers, Queues, Channels, Process Definition, Clusters, and Name Lists.
  • Experienced in installing/migrating Web Servers like IBM Http Server V 6.0.2.3/2.0 , Apache V2.0.47, IPlanet V6.0, and installing corresponding plug-ins on the Web Servers to communicate wif the Application Server.
  • Experienced in deploying EAR, WAR and JAR on Websphere Application Server.
  • Wrote scripts for Process definitions to trigger the applications.
  • Experience in the Performance Tuning for application optimal performance
  • Provided performance tuning to the queue managers and queues for optimal performance and applied tuning to all connected queue managers.
  • Monitored for Application core dumps, or forced thread dumps to check for system objects using thread analyzer.
  • Developed shell scripts to handle everyday System Administration tasks such as backup procedure, system cleanup, everyday system tasks, log rotation etc.
  • Migrated WBIMB 5.0 to WMB6.1 on AIX, HP UX, Linux and Windows
  • Built WMB 6.1 brokers by creating execution groups, deploying message flows, message sets to the broker.
  • Administered the WMB 6.1 Broker on AIX,HP UX, Linux
  • Installed the latest fix packs for WMQ and WMB.
  • Checked in all the developed flows in PVCS for versioning.
  • Created error reports on daily basis and emailed to the concerned teams to resolve the issues.
  • Assigned message flows and message sets to appropriate Execution Groups in Broker Runtime Environment
  • Developed test cases and test plans. Performed end-to-end testing, resolved problems and validated the test results. Performed unit testing and unit Integration testing.
  • Used RFHUTIL to read/browse/put messages in different formats like XML and COBOL from/to a queue.
  • Wrote scripts for creating, recreating and maintaining Queue Managers, Queues, Channels, processes, and other MQ Objects.
  • Involved in implementing system architecture for High Availability of Production systems.
  • Implemented the security using SSL for MQ Channels on various platforms, provided SSL support and management of digital certificates and key repositories.
  • Primary Involved in problem analysis using MQ errors logs, performance tuning, monitoring behavior of MQ infrastructure and providing 24x7 on-call support for production team.
  • Worked wif the Application teams to resolve the MQ problems.

Environment: IBM WebsphereMQ 6.0, WMQI 2.1, Websphere6.1/7.0,HIS, WBIMB 5.0/6.1, AIX 5.0, Windows, Solaris 5.0 XML, DB2, RfhUtil, DB2, Java 2.0, ESQL, HTML, XML.

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