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Websphere Support Specialist Resume Profile

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Websphere Application Server 5.x/6.x/7.x/8.x

  • Design and implement J2EE / E-business solutions using Websphere and Weblogic on AIX, Z/OS. Solaris, Windows and Linux platforms
  • Responsible for implementing, and maintaining web sites, content management systems and web-based applications utilizing a variety of technology and tools including WebSphere, Weblogic, JBoss., IIS, Sun ONE Web Server, Apache and Unix.
  • Worked on Project requirements review, design Websphere Infrastructure, implement middleware and infrastructure to E-Business Applications Support
  • Expertise in Administering IBM WAS 5.x/ 6.x/7 x,8.x. Network Deployment on various Operation Systems like SUN Solaris 2 8, Solaris 9, AIX 5.1/5.2/5.3. RedHat Linux9 1, Z/VW, Z/OS, Z/linux and Windows 2003/2008 Server.
  • Worked with WebSphere Performance Analysis and Performance Report and Monitoring and Tuning
  • Worked on J2EE applications Migration from Weblogic, Jboss and Tomcat Linux Solaris Platform to AIX Websphere Application Server Platform.
  • Worked on Migration Plans, Migration Tracking and Migration testing
  • Experience in Administration and Maintenance of WAS ND Clusters, creating mem-to-mem replication domains in 6 1/7.0 and deployment of applications in highly available, load balanced production environments
  • Planned, Installed and Configured WebSphere XD WVE on AIX Linux
  • Experience in Planning and Migrating from Websphere XD v6.0 to v6.1 using XDUpgrade Utility
  • Installed and Configured WebSphere XD 6.0.1/7,0 with WebSphere Portal for Multiplatform that can dynamically match available resources to changing workload demands.
  • Planned, installed and configured Business process management.
  • Migrated different projected from WPS 7.0 to BPM 7.5.
  • Planned, installed and configured WebSphere Operational Decision Manager 7.5/8.0
  • Migrated application running on Ilog JRules 7.X to WebSphere operational decision manager 7.5/8.0.
  • Installed and configured WebSphere Virtual Enterprise 6.1.
  • Created ODR's, Dynamic clusters and JVM's in all Environments.
  • Analyze Activity log files and diagnosing Application Server problems using Log Analyzer wslogbr
  • Extensively Worked on problem determination in WebSphere Application Server
  • Worked with Wily Introscope. Heap Analyzer, Thread Analyzer in analyzing heap dumps and java cores
  • Well experienced in packaging applications to build platform independent applications using WSAD / WebSphere Application Assembly Tool AAT
  • Good experience in development and deployment of J2EE applications on WebSphere Application Servers
  • Write ANT scripts to build JAR. WAR and EAR files.

WebSphere MQ Series V 5.1. 5,2, 5.3, 6, 7

  • Install and configure MQ series on AIX, Solaris, OS/390 and Windows 2000
  • Designed and supported 24 X 7 on call of MQ Series and WBI Environment comprising of 100 servers running on a variety of platforms including Solaris and AIX.
  • Develop MQ infrastructure in enterprise level with distributed queuing and clustering.
  • Troubleshoot and Manage MQ Series queues, channels, listeners and triggering.
  • Configure, manage and as well as automate WebSphere MQ channels.
  • In-depth Knowledge of OS/390 Z/OS language environment Cobol. Assembler, REXX
  • Add and modify WebSphere MQ resource definitions.
  • Define channels using SSL certificates
  • Write scripts to automate administration tasks using shell and perl scripts.
  • Provide 24/7 on call support in both testing and production environment.
  • Siteminder/ Tivoli Access Manager TAM / Tivoli Identity Manager TIM
  • Extensive knowledge of Access and Identity Management, DMZ Zone, Systems Architecture, Software Development Lifecycle, Quality Assurance, Source Code Control, Scripting, Operating Systems and data/communications networks, developed through work experience and professional training
  • Experienced in providing Single Sign On support using LTPA Tokens from Web Sphere Responsible for creating WebSEAL Junction Points and ACL's for J2EE Applications Responsibilities include Providing Test Support and On Call duty when the Application moves to Production,
  • Languages
  • C, C , JAVA, J2EE. HTML, XML, PL/SQL, Shell and Perl scripting.
  • Development Tools
  • IBM WID, WSAD IE. Rational Application Developer.
  • Databases
  • DB2 8.x, DB2 UDB, Informix. Oracle 8i, 9i.
  • Operating Systems
  • AIX, HP-UX, Linux. Solaris, Z/OS, OS/390, VMS. Windows NT/2003/2008/XP.
  • Others: SiteMinder, IBM Tivoli Access Manager, IBM Tivoli Identity Manager, IBM Tivoli Directory Server TDS , Remedy 5.12. CVS. WSSR. CSS/GSS
  • Professional experience

Confidential

WebSphere Administrator

Roles Responsibilities:

  • Performed a wide range of technical activities in support of pre-production and production environment builds for E-business/ Web/Unix applications.
  • Providing support and technical leadership for various website and web server projects, implementing and maintaining web sites, content management systems and web-based applications
  • Coordinated with Application and Business teams and Resolved J2EE application Infrastructure issues
  • Change Management. Incident Management and root cause analysis on all production and pre-production environments.
  • Extensively worked on problem determination
  • Supported Applications migration from Solaris, Weblogic , JBOSS platforms to Websphere and Windows AIX Platforms
  • Install/upgrade, configure and Administrate WebSphere application Server 7.x/8.0 , Websphere network deployment Manager, MQ Series. WebSphere Process Server, WebSphere Operational Decision Manager 7.5/8.0 , IBM Business Process Manager 7.5/8.0 , Siteminder.
  • Coordinated with Application and Business teams and Resolved J2EE application Migration issues
  • Performed a wide range of technical activities in support of pre-production and production environment builds for Middleware applications..
  • Provided MQ Series support to project by performing administrative duties such as installing MQ Series server and client, creating and configuring Queue Managers. Channels, Queues. Process definitions, clustering in all production, test and development environments and ensures functionality on AIX. Z/OS, Solaris, HP-UX systems.
  • Defining and maintaining Queue Managers and MQ Objects, SSL setup on various platforms Windows. AIX HACMP , OS/390, Z/OS, Solaris, HP-UX Service Guard , Linux.
  • Proposed naming conventions, guidelines standards for Queue Managers. MQ Objects names.
  • Involved in conversion of Queues and Channels to Shared Queues Shared Channels on Z/OS.
  • Writing effective rules for data interchange say XML to am MRM Template, COBOL copybook to DB2 Schema and Oracle Schema
  • Developed Unix shell scripts. JACL scripts to automate the WebSphere Administration recycling the application server, deploying customer applications, logs rotation, monitor applications state
  • Developed ANT build scripts. UNIX shell scripts and auto deployment and scheduling process.
  • Responsible for Configuration of the Deployed the applications, formats of WAR, JAR and EAR files.
  • Responsible for managing the code in CVS version controlling
  • Automated application install, uninstall and application enhancements through Shell scripts and WSCP/WSADMIN scripts.
  • Involved in developed Business tier and Presentation tier using IBM RAD.
  • Installation Tasks:
  • Installed WebSphere Application Server, WebSphere Virtual Enterprise, Portal Server software, WebSphere Operational Decision Manager, Business Process Management and Web Servers for various environments DEV. Infra, Implementation, Pre-Prod and PROD
  • Used the response file for the silent Installation.
  • Installed WebSphere Network Deployment Manger NDM .
  • Created the clusters and added nodes using addNode script.
  • Applied the necessary fixes.
  • Instilled IBM Directory Server which will be used for the user authentication and repository
  • Implemented high availability and work load balancing solutions using vertical and horizontal scaling
  • Coordinated Portal specific database tasks with DB Admin.
  • Transferred data from CloudScape to DB2.
  • Configuration Tasks:
  • Configured WebSphere Application Server for High Availability - Clustering
  • Secured communication between IPlanet Directory Server LDAP and Siteminder. IHS and WebSphere components using SSL. Created self-signed certificates where possible using ikeyman utility.
  • Configured Single Sign-On for client's employee portal application running on IBM WebSphere portal Server using Siteminder and TAI .
  • Configured the HTTP server by modifying the plugin-cfg file.
  • Configured the security for portal server using LDAP user authentication.
  • Configured Portal for Security using Custom User Registry CUR
  • Used the wpsconfig.sh script to configure LDAP and other components
  • Identified/Submitted User Access requirements for alt Portal server environments.

Administration Tasks:

  • Installed and updated the applications using Customized XML s
  • Created Virtual Portals, which will be accessed by different URL and user roles.
  • Managed and developed automated scripts for the deployment of WebSphere Portal Applications from QA to Production using XMLACCESS script.
  • Provided backup procedures for Portal
  • Enabled SiteAnalyzer logging to generate the webtrends reports.
  • Documented the procedures and process used for the Installation and Configuration.
  • Production support and troubleshooting
  • Assisted Testing team with WebSphere Portal Application testing.
  • Provided 24 7 support for WebSphere Portal B2B / Tivoli applications.
  • Performance tuning of Portal based on clustering requirements and infrastructure setup.
  • Ability to read and understand the portal logs and traces and trouble shoot.
  • Did performance tuning for better response times
  • Mentored other team members in administration.
  • Coordinating with developers in troubleshooting, developing and deploying J2EE applications which include implementing EJB, JNDI, JAAS. JMS. JMX. JTA and JDBC.

Confidential

WebSphere/MQ/UNIX Administrator

  • Installed WebSphere application Server 7.x/8.0 Websphere network deployment manager, IBM HTTP Server 7.x/8.0
  • Configured and administered 6.x/7.x/8.0 WebSphere Base Network Deployment Manager.
  • Migrated MQ series from 6.0 to 7.0
  • Installed, configure and administer WebSphere operational decision manager 7.X
  • Migrated WebSphere Process server 6.x to IBM Business Process Manager 7.5/8.0
  • Provided 24/7 On call support for Production Environments
  • Installed Siteminder, WebSphere Portal Server 6.X, LDAP Directory Server 6.2/6.3 IBM DB2 , Oracle 10G, Web SEAL Servers in Dev/QA and Production Environment
  • Troubleshooting Server start-up issues, class path issues by checking the JVM logs, plug-in logs and web server logs
  • Installed Wily Introscope and configured JVM's with Wily Introscope for monitoring JVM's
  • Configured SSL and created self-signed certificates
  • Created documents for Installation, configuration and maintenance of all WebSphere Environments.
  • Worked closely with development teams to resolve the maintenance issues.
  • Did WebSphere Performance Analysis, Monitoring and Tuning for better response times
  • Created Users Groups for the development team and assign appropriate role
  • Configured WebSphere with LDAP
  • Resolved the service tickets opened by the development teams.
  • Closely coordinated with Developers, DB Administrators during Go live.
  • Created JVM's, WebServers and clustered environments.

Confidential

Websphere Support Specialist Administrator and Support

  • Configured IBM WebSphere Application Servers 5.1/6.1/7.0 stand alone and Network deployment servers MQ Series 6.x, 7.x
  • Configured Service Integration Buses in WAS 6 adding members to SlBs application servers and clusters and fine tuning of messaging engines and creating link between different SIBs using foreign addresses and enabling mediations. Successfully Implemented ESB using WebSphere Application Server V6.
  • Configured global security for WebSphere Application Server and WebSphere Portal Servers using IBM Directory Server as LDAP user registry.
  • Created JDBC Providers, datasources, and JAAS authentication aliases in order to provide
  • Responsible for installation, configuration, and maintenance of Tivoli Access Manager Components such as IBM Tivoli Directory Server ITDS , WebSEAL, Web Portal Manager, etc.
  • Created users, roles, and junctions, and performed other maintenance tasks using both Web Portal Manager and pdadmin commands.
  • Connectivity to Oracle, DB2 mainframe and UDB . AS400 databases.
  • Configured IBM Tivoli Access Manager to make authentication and authorization decisions for applications deployed on WebSphere Application Server by configuring applications to use WebSEAL junctions, and by assigning security roles to users.
  • Defined and managed centralized authorization policy for a broad range of business initiatives by means of ACLs, POPs.
  • Configured SSL on WebSphere, IIS, and Apache.
  • Configured Plugin for local and remote Web Server installations.
  • Provided 24x7 On-Call support for both environments.

Confidential

Blue Cross Blue Shield

  • Provides technical expertise and coordination for the operation teams responsible for incident management and server operations related to the UNIX operating environment.
  • Created mount points for Server directories, mounted these directories on AIX. HP. and Linux
  • Repaired samba mounted file system share and NFS mount issues. Facilitated, migration changes, necessary for cluster configuration files and SG package installation
  • Provided daily HPUX systems administration and assisted with power testing and system outage procedures. Provided remediate actions via EMC power path and HP disk issues found during power outage testing. Corrected all outage problems and provided root cause analysis to finalize outage incident reporting.
  • Create and maintain a hardware diagram of all server, storage. SAN and backup systems in the data center.
  • Upgrade HP-UX, Solaris and RHE Linux system and install patches
  • Responsible for the implementation of technology and implementation of technology project
  • components targeted for the UNIX environment
  • Configured power path, secure path and dynamic multi path.
  • Prepare and maintain documentation of system architecture and configuration
  • Develop technical instructions, procedures, and training on their use.
  • Detect early warning signs indicating potential issues including availability and capacity management which may impact operational stability.
  • Proficient with installing AIX Base Operating System on p Series
  • Extensively used LVM. Creating Volume Groups. Logical volumes and disk mirroring.
  • HP System Administrator, Network Node Manager. HP Service Desk, Unix System Administrator, and various EMS tools integration
  • Adding, removing of user accounts, changing users login group, adding or changing groups. Password - changing a user password or password parameters.
  • Installed Kernel patches, Security patches, recommended patches and packages
  • Creation of Groups and policies in the LDAP.
  • Building and setting up the JBoss. 4.3 Apache/Tomcat Application Server infrastructure to host web applications on RedHat Linux environments
  • Configuring Apache with JBoss using mod jk connector
  • SSL Configuration in Apache 2.2.4
  • Configured JBoss with Oracle DB via encryption model
  • Tuning and Slimming JBoss, Apache, Tomcat and Deployment scanner
  • Configured JBoss with Websphere MQ
  • Analyzing JVM usage with JConsole
  • Integrating Apache/JBoss infrastructure with Passkey and SiteMinder authentication model
  • Securing Web-Console, JMX-Console and Apache servers
  • Deploying and maintaining applications in JBoss
  • Monitoring JBoss log files and time alerting application support teams
  • Collaborating meetings with various other team during implementation
  • Installed WAS 5.0 base and ND on AIX and Linux platforms upgraded to fixpack 2 and cumulative fixpack 12. Installed and configured IBM HTTP Server 2 0 42 2.
  • Installed WAS 5 1 base/ NO on AIX platform and Solaris 8 upgraded to fixpack 1 and cumulative fixpack 6 Installed and configured IBM HTTP Server 2 0.47.x.
  • Installed WAS 6 0 base/ ND and created profiles on AIX and Red Hat Linux platforms Installed and configured IBM HTTP Server6.0.
  • Troubleshooting Admin Server start-up issues, Java code defects after deployment, and class path issues by checking the JVM logs, plug-in togs and the web server logs.
  • Performed routine management of WebSphere Environment like monitoring Disk Space. CPU Utilization.
  • Extensive experience in creating domains, projects and users in Source Code Management
  • Management of project processes and documents in Source Code Management
  • Prepared best practice documents for external customers

Environment: IBM WebSphere Application Server 5.x/6x, JBOSS 4 3. Redhat Linux, DB2.7.x/8 x, IBM HTTP Server 1.3 x/2,0.x.x. iPlanet 6.1, AIX 5.1/5.2, windows 2000, Clear case, IBM Directory Server 5.1, WTE 5.1.1, IBM WebSphere Studio Application Developer WSAD 4.0, MKS, HTML, Java Script, XML, JSP, Servlets, ANT, Oracle.

Confidential

  • 24/7 Data center support for AIX, Linux, HP, Solaris and VMware platforms.
  • Coordinated between L1/L2 onsite team and offshore teams.
  • Administrating and troubleshooting all Unix servers running various business critical applications
  • Initiating change request calls for providing inputs to analyst and developers from customer perspective
  • Working in the environment of 1000 UNIX servers consisting of different flavors of Unix
  • Maintaining, monitoring file systems and performance tuning on Unix servers using tools inciuding nmon, topas, svmon, iostat, vmstat, SAR.
  • Installing and maintaining patches upgrades closely following the change management process
  • Installing, maintaining and support of AIX, Linux, Solaris, HP-UX based systems and related software.
  • Working on patch management tools with different vendors on different UNIX flavors.
  • Performing OS, SDD, firmware, and HMC upgrades. Configuring system dump, increasing the dump device, fixing the SCSI reserve problems, installing file sets, TDPO.
  • Working on creating mksysb, NIM administration, and maintenance and performance analysis on AIX servers.
  • Adding the storage, creating/increasing the file systems, disk drive failures, storage migrations, mirroring volume groups, adding/removing the swap, trim the cron logs, adding/removing CPUs, fixing the dead path issues, replacing the fiber channel cards, removing and rediscovering the shark paths in Linux. AIX, Sun. HP-UX environments.
  • Involved in implementing system architecture for High Availability and Hot Fail over of Production systems.
  • Installed and configured Candle Management Server, Candle NetPortal and Monitoring agents
  • Created situations to monitor MQ Channels various application queues to proactively detect and send alerts on channel stoppage and abnormal queue depths.
  • Implemented link level security using SSL for MQ Channels on various platforms, provided SSL support and management of digital certificates and key repositories.
  • Used local error logs, user and service traces for troubleshooting and problem determination.
  • Installed and configured IBM WebSphere Application Server 5.0, JDBC drivers and Servlets engines on AIX, Linux and Solaris and also created user roles and groups for securing the resources using local operating system authentication.

Environment: IBM WebSphere Application Server 5.x. DB2 7.x/8.x, IBM HTTP Server 1.3 x/2.0 x x, AIX 5.1/5.2, Solaris 2.8, Windows 2000, IBM Directory Server 5.1, WTE 5.1.1, IBM WebSphere Studio Application Developer WSAD 4.0, MKS, HTML, Java Script, XML, JSP, Servlets, ANT.

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