SUMMARY

• Over 8+ years of IT experience in the Middleware infrastructure design, implementation, monitoring and support.
• Highly experienced in installing, configuring, patching and troubleshooting of the WebSphere WAS and setting up the Development, Test and Production environments on UNIX (Sun Solaris, Linux, AIX, and HP - Unix) and Windows servers.
• IBM WAS Administration and troubleshooting & Troubleshooting of issues within SLA, Providing RCA
• Installation of IBM Websphere Application Server, IHS(IBM HTTP server)
• Web services IIS, IBM HTTP Server Administration, Apache
• FileMover Administrator
• Wily Installation for Websphere/Weblogic.
• Managing team for Product lifecycle management of Applications and LDAP.
• Managing the Technical bridge
• Driving the Change Management and Problem Management within the SLA
• System Experience, SSH, Managing different Production Environment, Shell Scripting, "Load Balancing Software" F5 Load Balancer, ClearCase Tool, ClearQuest Tool, Remote Ware Communication software, BMC-Remedy, Crontab Jobs, Release & Deployment, BMC Ticketing Tool
• SSL Certificate renewal for Webservices like apache, IIS, IHS (IBM HTTP Server)
• Siteminder (SSO) policies setup and complete installation of webagent, siteminder on Windows, Linux, Solaris OS.
• Managers, Listeners, Channels and Queues and enable the security.
• Administrating IBM WebSphere Datapower
• Experienced in setting up Multi Instance Queue Manager as well HA clusters.
• Expert in installing, configuring, patching and troubleshooting of Websphere Data Power and Production Support.
• Experience in complete life cycle of Web servers like IHS 6.1/2.0.47/2.0.28
• Experienced in Configurations of Data Power XI50 using CLI and GUI. FirmWare upgrades.
• Experience in creating domains and user accounts
• Importing and exporting configuration from one appliance to other.
• Cryptographic certificate install and configuration for Data Power XI50.
• Used Tivoli Performance Viewer, wily, thread analyzer, heap analyzer and other tools for trouble-shooting and performance tuning.
• Experience in Shell scripts and jacl scripts to automate the maintenance process and deployment.
• Strong UNIX admin skills, including host setups, WinSCP, profiles setup and security.
• Coordinated with domain experts from different teams to resolve the critical issues on production environment.
• Strong capacity to learn new technologies rapidly and achieve deep vertical knowledge.
• Experience in 24X7 on-call production support and troubleshooting problems related to web servers, application servers and Database and Security issues.
• PSIA à Production/Project Support Impact Analysis
• Worked closely with Project manager, development, testing and production team to align project deliverables, dates and report issues/concerns.
• Excellent problem determination and resolution, Root Cause Analysis (RCA) and communication skills with ability to work under pressure in a highly visible role.

TECHNICAL SKILLS

Middleware: WebSphere Application Server (WAS) 5.1/6.0/6.1/7.0, Websphere Data Power Xi50, FileMover

Web Servers: IIS 7, Apache Web Server, IBM HTTP Server

Operating Systems: Unix, Solaris, Linux, Windows

Monitoring Tools: Tivoli Performance Viewer, Thread Analyzer, Log Analyzer, Nagios, Wily Introscope, BMC- Patrol, SSO (Single Sign On)

Database: Oracle 10g/9i, DB2 v9, SQL Server 2005

Unix Tools: SSH, putty, WinSCP, reflection

Scripting: Shell Script, Jacl Script

Tools: Clear Quest 8, Clear Case 7, BMC Remedy, SSO (Single Sign On)

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

Sr. Middleware Tech Lead

Responsibilities:

• PSIA à Production/Project Support Impact Analysis
• Application configuration, Application installation on Web sphere.
• WebSphere installation and debugging.
• SSL Cert renewal via keytool for application and ikeyman for webserver
• WebSphere fix pack updates
• Automating deployment for application via autosys and creating deployment script on jacl
• SSO à Siteminder WebAgent installation and configuration to enable SSO
• Assist AD team with performance, load and capacity testing
• Assist Team with P1,2,3,4 incident’s Troubleshooting, RCA, Review and CAB Meetings
• Documenting Incident issues RCA and also updating ROS guides for application whenever changes are made for application
• Well versed in installation, configuration, deploying and managing of Enterprise Applications in a clustered and non-clustered environment using WebSphere Application Server.
• Performed JVM and Data Source Configuration
• Strong technical knowledge of WebSphere Application Server Implementation, Support, Performance Tuning and troubleshooting the production issues.
• Hands on experience in deploying EAR/WAR/JAR on WAS 7.x/6.x/5.x.
• Expertise in migrating existing applications from WAS 5.1 to Weblogic using IBM Rational Software enterprise.
• Configured & tuned Apache 2.2.8 and IHS. Also configured Plug-in for App server connectivity.
• Configuring the WebSphere Data Power XI50
• Handling major incidents and guiding the team on any issues related to WAS, Weblogic, Webservers Apache, Microsoft IIS, IBM HTTP Server, and DataPower.
• Administration for Tibco BW (Business works) and EMS component of Tibco, as well as Hawk Agent monitoring
• Handling performance tuning and change management in the production environment.
• Promote automated scripting where ever required to reduce unwanted manual work and to reduce manual errors.
• Handling client meetings from offshore related to all BAU activities and issues.
• Used Tivoli Provisioning Manager for installing various Websphere products on multiple servers.
• Nagios Alerting and Wily Monitoring tool installation as well as configuration
• Attending Daily & Weekly status meetings. Problem review meetings & CAB review meetings.

Environment: WebSphere Data Power XI 50, WebSphere Application Server ND V7.0, BEA Weblogic 10.2, IHS, Aix, Zlinux, Z/os, Unix, Solaris, Windows, AIX, Linux, tibco BW (business works).

Confidential

Sr. Middleware Administrator

Responsibilities:

• Interacting with application teams, gathering requirements, understanding the flow and Designing the architecture.
• SSL setup between WAS System & clients
• Configuring the Data Power XI50, XI52 using CLI and Web GUI
• Solution environments: Solaris, Linux, Windows
• WebSphere Application Server v.6.1, v.7, Weblogic Server v10, v11
• IHS v.6.1, v.7, Apache v.2.x, Sun WebServer 6.1, Tomcat, IIS 6,7
• Siteminder WebAgent Installation and implementation with WebServers
• Configure SSL to and from Websphere Application Server.
• Performance Issues analysis and provided the solutions.
• Performing regular Health checks (Battery replacement, Fan sensors, CPU usage)
• Restarting of device and domains for DataPower
• Crypto Certificates files configuration
• Creating Log-Targets and Enabling probe and analyzing the root cause
• Installation and configurations in a clustered and non-clustered environment using WebSphere Application Server.
• Creating and managing cells using Network Deployment (ND) Manager.
• Deployment of EAR/WAR/JAR on WAS 7.x.
• Expertise in Tuning of Application Servers by Tivoli Performance Viewer like setting the dynamic cache size and setting the JVM heap size using collected Performance Monitoring Infrastructure (PMI) data.
• Trouble shooting any issues during the initial configurations and supporting end to end testing of the applications.
• Attending Daily & Weekly status meetings. Problem and Change review meetings.
• Proactively monitored and resolve assigned customer trouble tickets.

Environment: Websphere Application server 6.1, 7, Data Power Xi 50, Aix, Z/os, Windows, Linux, IBM HTTP Server 6.0/6.1, IIS 6.0, Apache, Tomcat, Sun Solaris 8, Windows 2003 Server, DB 8.2, Oracle 9i .

Confidential, Columbus, OH

Web Administrator

Responsibilities:

• Implementing SSL on the Webserver: Apache, IBM HTTP Server.
• Attending weekly team meetings with the application teams.
• Implementing Change request, reviewing deployment plan, release management and meeting
• Supporting the Production change orders.
• Active participation in Change / Problem Management.
• Support activities for different environments like Development, TEST and PROD.
• Working on FileMover middleware
• WAS, Weblogic, FAST, DataPower, Apache, Tomcat Administration
• Application configuration, Application installation on Web sphere.
• Web sphere installation and debugging.
• Shell scripting batch file creation and scheduling in the Crontab for housekeeping.
• Disk Space file system management,
• Alert log / trace & file management.
• First-level troubleshooting in any processes its escalation, if required.
• Performed JVM and Data Source Configuration
• SSL Cert renewal via keytool for application and ikeyman for webserver
• WebSphere fix pack updates
• Automating deployment for application via autosys and creating deployment script on jacl
• Siteminder WebAgent installation and configuration to enable SSO
• Assist AD team with performance, load and capacity testing
• Documenting Incident issues RCA and also guides for application whenever changes are made for application
• Perform Impact Analysis regards a Change request
• Set Alert Suppression using Tivoli tool

Environment: Websphere MQ 6,7, Websphere Message Broker, Aix, Z/os, Windows, Linux, Sun Solaris 8, Windows 2003 Server, DB 8.2, Oracle 9i, MQMON, RFHUtil

Confidential

Assistant Manager - Web

Responsibilities:

• Managed team for Mobile Number Portability, Release Postpaid Connection, View Bill (Billing)
• WebSphere Application Server Administration, Installation, configuration.
• SSL Certificate renewal Webserver: IB< HTTP Server, Apache Application configuration, Application installation on Web sphere.
• Web sphere installation and debugging.
• Maintenance of Windows and Solaris production server.
• Shell scripting batch file creation and scheduling in the Crontab. Writing the shell script.
• Solaris OS level job monitoring and maintenance and patch uploading in application.
• Error Handling in ICCM Application: -
• Handling Problems such as Payment is not reflecting, duplicate records, not getting treatment in the system, etc. In such cases, database is checked for Data Integrity and corrective steps are taken up.
• Coordination with the vendors and the customer for various release, upgrades, and other licensing related issues.
• Disk Space file system management,
• Alert log / trace & file management.
• First-level troubleshooting in any processes its escalation, if required.
• F5 Load balancer Admin
• Fix the bug and make a change request use of Remedy.

Environment: Websphere MQ 6,7, Websphere Message Broker, Aix, Windows, Linux, Sun Solaris 8, Windows 2003 Server, MQMON

Confidential

Web/Network Admin

Responsibilities:

• Network Setup for routers like Netgear, Belkin and Home hub
• Application configuration, Application installation on Tomcat and Apache
• WebSphere configuration, Application installation on Tomcat and Apache
• Tomcat and Apache à installation and debugging.
• Shell scripting batch file creation and scheduling in the Crontab for housekeeping.
• Disk Space file system management,
• Alert log / trace & file management for oracle errors.
• First-level troubleshooting in any processes its escalation, if required.
• Performed JVM and Data Source Configuration
• SSL Cert renewal via keytool for application and ikeyman for webserver Apache
• Documenting Incident issues RCA and also updating guides for application whenever changes are made for application

Environment: Apache, Tomcat, WebSphere, UNIX, Monitoring tool wily agent, Unix Shell Script, IIS 6, 7