SUMMARY

• Analytical and results - driven Business Analyst and experienced developer offering over 4 years of experience, including experience within the Financial Services and Insurance services sector
• Holds a Computer Science Degree from University of North Carolina at Charlotte and is committed to ongoing training and professional development
• Adept in eliciting and documenting requirements for project and enhancement requests
• Offers extensive experience formulating system scope and objectives, and validating the developed requirements, testing, development and implementation of applications
• Well versed in developing SOA stack of products such as IBM Integration Bus, IBM Datapower, MQ and experienced in working with Agile and Waterfall methodology in implementing SDLC
• Strategic with stellar prioritization and time management skills; works well under pressure and can skillfully manage multiple projects while adhering with tight time constraints
• Advanced problem-solving skills; able to troubleshoot and resolve complex issues by employing root cause analysis
• Motivated professional with excellent interpersonal skills; works well independently and as part of a dynamic team
• Proactive and resourceful; TEMPhas a reputation for identifying and capitalizing on opportunities for process improvements

TECHNICAL SKILLS

• IBM RTC
• IBM RRC
• JIRA
• Unix
• MS Office SPLUNK
• GIT
• SVN
• SQL
• IBM MQ
• HP Quality Center HPCM
• ServiceNow/HPSM
• IBM Integration Bus
• IBM DataPower
• Oracle
• DB2

PROFESSIONAL EXPERIENCE

IBM IIB 10 and DataPower Application Developer

Confidential, Columbus, OH

Responsibilities:

• Handled Business Analyst and Application Developer functions on IBM Integration Bus (IIB) 10 to integrate Guidewire Policy Center to support IT simplification for the Personal Line Transformation program through consolidation of legacy applications to Policy Center
• Eliciting and documenting requirements (business to technical) using RRC, created and updated Data Mapping (data transformation) sheets coordinating with stakeholders (Business Application Owners, Product Owners, Scrum Masters, Project Managers, Subject Matter Experts) and technical teams
• Involved in daily de-comp, stand-up sessions, analyzed the impacts to various applications involved by gathering internal teams (developers/testers), estimated the completion time, created user stories and conducted testing.
• Familiarity with RTC, RRC and HPQC to perform risk analysis, backlog management and defect prioritization.
• Experienced in performing analysis and diagnosis of incident/service requests using ServiceNow, created change management package using HPSM
• Experienced in production deployment and support of the applications
• Created Technical designs, built UML diagrams using Visio to depict systems architecture in detailed view
• Validated technical designs created by IT developers against functional/requirement specifications; facilitated Workshops/JAD sessions with stakeholders throughout software development lifecycle to resolve open issue
• Extensively used SQL Developer with Oracle database to monitor logs, identify and troubleshoot issues
• Supported Informatica ETL batch process and flows between Guidewire Policy Center & Data Warehouse using IIB 10
• Worked on agile lines with deliverables in two weeks sprint.
• Designed and developed Rest and SOAP based web services, MQ based services in IIB/Message Broker using Compute node (ESQL), XSLT, Mapping, Aggregation, Collection, Database nodes using message domains (XMLNSC, JSON, DFDL)
• Supported and integrated IIB applications with IBM Data power SOA services as mediation to external applications
• Worked collaboratively with Personal/Commercial line of business in Auto/Property/Umbrella in insurance domain
• Acquired experience in leading the deployment and validation during the production implementation
• Worked with version control systems SVN and Git
• Trained new employees in required tools/technologies, held knowledge sharing sessions

IBM WebSphere DataPower Developer

Confidential, Charlotte, NC

Responsibilities:

• Successfully facilitated numerous requirements workshops with a global team of stakeholders
• Communicated with SME’s to define system requirements
• Involved in multiple project stages from Planning(estimates), design through post release support
• Negotiated and liaise between business teams, technology teams, and support teams
• Create business requirement matrix, elicit requirement, perform gap analysis, review technical design with development team, and obtain signoff for all software deliverable
• Ensured management is informed and up-to-date on the status/progress of projects, and all relevant or useful information related to day-to-day activities
• Developed framework using MPGW. WSP, Setup HTTP, File, MQ and Database objects and back end Handlers.
• Created Deployment policies and code migrations in DataPower across the multiple platforms
• Handled major objects including AAA using LDAP and XACML file creating PDP’s, SSL certificates, Load Balancer servers, ACL, QMG in DataPower
• Extensively utilized TOAD for Oracle DB to monitor the DataPower services that utilized external Java application for monitoring and health check purpose. Working with DBA for the same to achieve monitor setup in PROD and pre- PROD environments.
• Used Data Power extension functions and Context Variables. Setup logging of messages in DP, log target for logging errors, logging internal message using XSLT
• Utilizing HP Change Management systems for creating Change Management tickets for production changes
• Utilized MKS Integrity Client as a control version tool.
• Extensively used Splunk to monitor production logs for any alerts on daily basis
• Developed DataPower services using WSP’s, SLM, XSLT’s, WTX maps within the DataPower policies

Analyst/ IBM Application Developer

Confidential, Woodcliff Lake, NJ

Responsibilities:

• Performed migration from JCAPS (Java Composite Application Platform Suite) interfaces to IBM IIB 9 platform
• Involved in designing Common Error Logging and Reprocessing Interface to log errors for all the interfaces
• Used Web UI and Record and Replay database for both automatic and manual trigger of the message to address the error common to all the interfaces.
• Created configurable service for DB2 and Oracle database in Java Compute Node
• Message transformation between text and Cobol data formats, retrieving data from the file using java libraries
• Involved in developing services in IIB for SAP integration using SAP Adapter nodes with interfaces involved transforming input payload to IDOC message structure in plain text format.
• Worked with Inbound and Outbound SAP adapters.

Analyst/ IBM Integration Developer

Confidential, Jacksonville, FL

Responsibilities:

• Facilitated and participated in the working sessions to elicit functional and non-functional requirements
• Documented current and to - be business processes and aid in developing strategies and solutions
• Established and clearly document requirements and develop use cases
• Created and refine preliminary design/mock-up of new functionality and develop UML diagrams using Visio, functional diagrams and descriptions to communicate application design specifications for projects, as required
• Designed and developed interfaces using the IBM SOA stack of product such as IBM Integrations Bus and IBM DataPower