SUMMARY

• About 10 years of IT Experience and 8 years of relevant work experience as a Middleware Professional (Message Queuing & Message Broker/IBM Integration Bus (IIB))
• Handling Incident tickets with all high severity items.
• Involving in the build and support of DEV, UAT & PROD MQv6.x, MQv7.x environments.
• Queue manager and other MQ objects creation as per the Application requirement.
• Extensive experience on configuration and monitoring the MQ Listeners, Channel initiators, Trigger Monitors, MQ Log files and Dead Letter Queues.
• Following standard naming conventions for MQ objects.
• Hands on Experience configuring MQ Service Objects.
• Established communication between MQCLIENT and MQSERVER.
• Created and Configured Topic Objects to meet Pub/Sub requirements in Project.
• Troubleshooting and resolving the problem within the entire MQ environment.
• Installed and configured MQ Series server on Windows, AIX, Solaris and Linux.
• Experience in working with RDBMS such as Sybase, ORACLE, and SQL Server and writing and debugging the stored procedures in Sybase.
• Upgrade MQ (Install Fix packs) periodically on need basis.
• Worked with Dead letter Queues in Distribution & Cluster setups.
• Implementing Distribution Communication and Cluster Communication over different platforms.
• Worked with the Clusters & implementing Workload balancing.
• Providing Both APPC & Regional MQ Intensive Care reports to the Senior Management.
• Setting up ACLs for MQ queues, Queue managers and channels through the use of commands.
• Handling all SSL related Activities (Tracking Certificate Expiry, Creating Key Rings, generating CSR, Receiving Personal Certs to the KDB, providing security to the KDB, securing Key databases etc.)
• Fixing Queue manager startup/Crash problems by examining at error logs and FDC files.
• Backing up of queue managers, logs and other file directories.
• Co - ordination with application team in designing applications to use MQ.
• Providing L3 level MQ support and L1 infrastructure support to the customer.
• Closely work with developers in Environment design & Architecture, Configuration, Deployment & troubleshooting of MQ issues.
• Fixing issues based on MQ return codes such as Queue full, authority issue, data format etc.
• Fixing channel problems such as uncommitted messages, channel retry issues, sequence number mismatch issues.
• Troubleshooting and resolving the problem with in the entire MQ environment and if needed raising PMR request with IBM Tech support and stabilizing the product’s performance.
• Configuring MIM (Metastorm Integration Manager) and WMQFTE and troubleshooting the issues.
• Configuring and troubleshooting the issues in the file transfer tool JFTT (Java File Transfer Tool) (which is proprietary of JCI.)
• Build and install using Jenkins tool.
• Handling Knowledge Transfer sessions for new joiners and closely work with leads on future plans.
• Experience in using MQ monitoring tools like Nastel Auto Poilot.
• Performing Backup, Restore and Recovery (System and Media).
• Assisted the team in identifying issues and in preparing Root Cause Analysis for Major incidents/problems.
• Provide 24x7 Support in Trouble shooting the Infrastructure and Application issues related to WebSphere MQ using Log files, trace, FFSTs.
• Learning of new technologies and their Application in business solutions.
• Participated in team meetings and management meetings to resolve issues related to the various environments.
• Responsible for documenting the various procedures involved in the day to day maintenance of the various environments

TECHNICAL SKILLS

Operating Systems: Windows, Linux, Solaris, Aix, Z/OS

Middleware Tools: WebSphere MQ v6.x, v7.x WebSphere MB/IIB v6.x, v7.x, v8.x, MIM(Metastorm Integration Manager), IBM WMQFTE, JFTT(Java file transfer tool, internal to Confidential Controls Inc., ), Jenkins for build & deploy bar files.

Monitoring Tools: Nastel Auto Pilot v6, MQMON

Database: Sybase, SQL

Programming languages: C, C++, Shell Scripting

PROFESSIONAL EXPERIENCE

Confidential, Milwaukee, WI

Sr. WebSphere MQ Administrator

Responsibilities:

• Installing MQ, MB on Linux, HP-UX and Windows servers
• Configuring MQ and MB objects.
• Working on Domain and data center migration of various servers where Middleware products are installed such as IBM MQ, MB, MIM, JFTT, MQFTE, CastIron, MQ scripts are configured.
• Administrating middleware tasks in non-prod and PROD cut over activities for both domain and data center migration.
• Worked closely with the application teams in designing the new environments and deploying them in DEV, QA and PROD.
• SIT/UAT Test Support - Trouble shooting, EI issues/defects identification and fixing
• Deployments in QA and Production environments using broker deployments servers and Jenkins
• Monitoring ITSM ticketing queue and resolving issues related to EI (Middleware) on timely manner based up on the priority level of the ticket.
• Preparing & analyzing the project plans for the major production cut-overs that are part of migration.
• Configuring the JDBC, People soft adapters to poll the messages in & out of the database through the message broker.
• Coordinating with application various applications and performing domain and datacenter migrations tasks such as setting up EI environment in new data centers as per JCI standards which involves all the administrative tasks installing, configuring, deploying MQ and MB components.
• Installing, configuring and troubleshooting JFTT (Java file transfer tool) used in JCI for transferring files from one server to another server platform independent.
• Installing, configuring and troubleshooting file transfer tools MIM and IBM MQ FTE.
• Offshore co-ordination

Confidential, Jersey City, NJ

Sr. WebSphere MQ Administrator

Responsibilities:

• Handling Incident tickets with all high severity items.
• Involving in the build and support of DEV, UAT & PROD MQv6.x, and MQv7.x environments.
• Creating Queue manager and other MQ objects as per the Application requirement.
• Extensive experience on configuration and monitoring the MQ Listeners, channel initiators, Trigger Monitors, MQ Log files and Dead Letter Queues.
• Following standard naming conventions for MQ objects.
• Hands on Experience configuring MQ Service Objects.
• Established communication between MQCLIENT and MQSERVER.
• Created and Configured Topic Objects to meet Pub/Sub requirements in Project.
• Troubleshooting and resolving the problem within the entire MQ environment.
• Installed and configured MQ Series server on Windows, AIX, Solaris and Linux.
• Upgrade MQ (Install Fix packs) periodically on need basis.
• Worked with Dead letter Queues in Distribution & Cluster setups.
• Implementing Distribution Communication and Cluster Communication over different platforms.
• Performing Backup, Restore and Recovery (System and Media).
• Installation of the IBM WBI Broker and IBM WBI Toolkit on windows and Linux Platforms and creating their silent installation setups.
• Setting up of Configuration Manager and Broker on Win32 systems
• Creation and Deletion of the Execution Groups.
• Creation, Deployment of the Message Broker Archive files onto the Execution Groups.
• Debugging message flows for issues.
• Managing entitlements for new MB/IIB deployments and objects creations.
• Start and/or Stop of the Message flows in the Execution Group.
• Tracing the message flows.

Environment: WebSphere MQ Versions 7.5, WebSphere Message Broker Toolkit v8.0, Sybase, SQL, Applications on UNIX, Windows 2003/XP

Confidential, NYC, NY

Lead WebSphere MQ Administrator

Responsibilities:

• Handling Incident tickets with all high severity items.
• Queue manager creation and other MQ objects creation as per the requirement.
• Enabled WebSphere MQ Triggering on the Queues.
• Troubleshooting and resolving the problem within the entire MQ environment.
• Installed and configured MQ Series on Windows and Linux.
• Upgrade MQ (Install Fix packs) periodically on need basis.
• Backing up of queue managers, logs and other file directories.
• Working on weekly schedule Maintenance and upgradation of MQ Serice
• Providing L2 MQ support and L1 infrastructure support to the customer.
• Closely work with developers in Environment design & Architecture, Configuration, Deployment & troubleshooting of MQ reason codes.
• Fixing issues based on MQ return codes such as Queue full, authority issue, data for-mat etc.
• Worked on the backup of MQ Objects & Messages during migration.
• Worked on the distribution setup & different reason codes.
• Experience in the Deadletter Queues, Alias Queues & Remote Queues.
• Worked with Clusters & Work load balancing on different issues.
• Setting up of Configuration Manager and Broker on Win32 systems
• Creation and Deletion of the Execution Groups.
• Since the project involved a major migration from previous version I used to compare the results with the earlier versions and report if there are any bugs
• Creation, Deployment of the Message Broker Archive files onto the Execution Groups.
• Debugging message flows for issues.
• Managing entitlements for new MB/IIB deployments and objects creations.
• Start and/or Stop of the Message flows in the Execution Group.
• Tracing the message flows.

Environment: WebSphere MQ 7.0/6.1,WebSphere Message Broker 7.0, Web Services, Linux, UNIX, Windows 2000, SQL, Sybase, Oracle.

Confidential, Boston, MA

Sr. MQ Administration Engineer

Responsibilities:

• Involved in the maintenance of WebSphere MQ on different platforms and setting up the development, testing and production environments.
• Involved in daily troubleshooting of WebSphere MQ errors and Application errors that use MQ.
• Implemented cross clustering solution between MQ clusters.
• Installed latest MQ fix packs on MQ servers.
• Providing 24/7 on-call support for WMQ Administration
• Implemented Backup/Disaster recovery environment & procedures for Mission Critical Systems by using the Saveqmgr support pack.
• Created and modified MQ objects such as Queue Managers, channels and queues.
• Performed Administration tasks using MQSC Commands.
• Installed latest MQ fix packs on Linux.
• Since the project involved a major migration from previous version I used to compare the results with the earlier versions and report if there are any bugs
• Recommended and implemented cross cluster communication solution with very minimal dependency on fail over MQ Objects.
• Installed and configured WMQ 6.0/7.0 on Linux, AIX & windows platforms.

Environment: WebSphere Business Integration Message Brokers v5.0, MQ Series 6.0 & 7.0, Redhat Linux, Solaris 10, Windows XP/2000.

Confidential, NY

MQ Administrator

Responsibilities:

• Installing and configuring of WebSphere MQ v6.0, v7.0 on Windows & Unix.
• Configuring WebSphere MQ Queue Managers, Queues, and Channels etc.
• Monitoring and maintaining of Queue Managers, Queues, Channels and Listeners.
• Creating MQ objects on Local and Remote Queue Managers.
• Configured and implemented Distributed Queuing on Client/Server architectures.
• Enable Triggering on MQ Queues.
• Creating Channels to connect from WebSphere MQ Client to WebSphere MQ Server.
• Creating and modifying MQ objects such as Queue Managers, channels and queues.
• Performing Administration tasks using MQSC Commands.
• Configuring and monitoring the MQ Listeners, channels, initiators, Trigger Monitors, MQ Log files and Dead Letter Queues.
• Experience in the Local Queues, Alias Queues & Remote Queues.
• Worked with Clusters & Work load Balancing on different issues
• Having the experience in backup of Queue mangers & Permissions.

Environment: WebSphere Business Integration Message Brokers v5.0, MQ Series 6.0 & 7.0, Redhat Linux, Solaris 10, Windows XP/2000

Confidential

Websphere MQ Administrator

Responsibilities:

• Installing and configuring of WebSphere MQ v6.0, v7.0 on Windows & UNIX.
• Configuring WebSphere MQ Queue Managers, Queues, and Channels etc.
• Monitoring and maintaining of Queue Managers, Queues, Channels and Listeners.
• Creating MQ objects on Local and Remote Queue Managers.
• Configured and implemented Distributed Queuing on Client/Server architectures.
• Enable Triggering on MQ Queues.
• Creating Channels to connect from WebSphere MQ Client to WebSphere MQ Server.
• Creating and modifying MQ objects such as Queue Managers, channels and queues.
• Performing Administration tasks using MQSC Commands.
• Configuring and monitoring the MQ Listeners, channels, initiators, Trigger Monitors, MQ Log files and Dead Letter Queues.
• Experience in the Local Queues, Alias Queues & Remote Queues.
• Worked with Clusters & Work load Balancing on different issues
• Having the experience in backup of Queue mangers & Permissions.

Environment: WebSphere MQ 7.0/6.1,WebSphere Message Broker, Web Services, Linux, UNIX, Windows 2000, Sybase, Oracle.

Confidential

Systems Engineer

Responsibilities:

• File system management, User accounts management, and Job automation.
• Network Administration.
• Security implementation through ACL, RBAC.
• Backup and Recovery with tar, cpio & Ufsdump and Ufsrestore.
• SVM - (Solaris Volume Manager) Creating Meta devices and Implementing RAID levels.
• Controlling the System Logging services, and examining system Log Files of all system events.
• Scheduling of automatic, repetitive Jobs using Crontab.
• Disk management, Process management, files system management, mount issues and free space issues.
• Monitoring and Level support in MQ environment.
• Managing NFS with Auto mount.
• Implementation of RAID levels 0, 1, and 5 using SVM.
• Creating a SVM file system, growing a file system.

Environment: Solaris 10, Red hat Linux, Windows 2000, Big brother monitoring tool, JIRA ticketing tool, Sybase, MQ series environment.