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Operations Manager Resume

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SUMMARY

  • Over 14 years of experience in IT industry with 12+ years of focus on Cloud migrations, cloud technologies, Middleware technology & tools.
  • Expertise in migrating servers and services, infrastructure to Cloud platforms (Century Link Cloud, AWS).
  • Strong knowledge on automation using Ansible and Terraform technologies.
  • Expertise in architecting complex enterprise solutions with great focus on Scalability, Security and highly available architecture.
  • Expertise in installation, configuration, deployment and management of enterprise applications using various middleware technologies such as Application servers, ESB’s, MQ’s, Proxy Servers, Solr cloud, Batch scheduling tools.
  • Securing Environment hosted on Prem and Cloud infrastructure based on CIS, MARS - E 2, FIPS140-2 as well as NIST 800 compliant frameworks.
  • Highly experienced in setting up CICD process using Jenkins, Bitbucket, Perforce and ANT scripting.
  • Expertise in installing, maintaining and configuring entire middleware suite including WebSphere, Jboss EAP, Tuxedo, MuleSoft ESB, MuleSoft RTF, IHS, Apache, SOLR, Play Framework, Rabbit Mq, IBM Mq, IBM Portal server, Adobe Live Cycle, AutoSys, Cognos, JIRA, Amazon Active MQ, Tableau and Cloud Native technologies.
  • Strong UNIX scripting knowledge and focus on automation of processes and resolving technical and functional issues in the system.
  • Highly skilled in architecting complex architectures using native cloud technologies and hybrid cloud technologies.
  • Experience in container technologies using Docker and Kubernetes.

TECHNICAL SKILLS

Platforms: Windows, MS DOS, UNIX (AIX), Linux (Red Hat, Fedora, Cent OS), HP-UX.

Networking: TCP/IP, DNS, HTTP, LDAP, SQL, SMTP, VPN, SSH, SSL, Ethernet, DHCP, Palo Alto Firewalls, DMZ, Load Balancers, Routers, Switches, Security Groups.

Languages: XML, HTML, JAVA, C, C++.

Scripting: Wsadmin, Jacl, Jython, JavaScript, Perl, Shell Scripting, AWK, SED, Ansible, Terraform

Database: SQL, Pl/Sql, MySql, Oracle DB, EXA Data, MS Access, DB2, Amazon RDS.

Middleware: IBM WebSphere Application Server, Jboss EAP, Tuxedo, IBM Portal Server, Rabbit MQ, IBM MQ, Mule ESB, MuleSoft RTF SOLR, Play Framework, J2EE framework, IBM Http Server, Apache, Plugin, Cognos, Glassfish, Tomcat, Jboss EAP, Amazon MQ, Tableau.

PROFESSIONAL EXPERIENCE

Confidential

Operations Manager

Responsibilities:

  • As an operations manager responsible to manage the CBMS environments (22 including Production), managing all architecture changes and maintaining all the products currently being used in CBMS (approximately 30+).
  • Working on cloud native solutions to replace the existing architecture components for scalability and state of the art technology.
  • Working with ansible and terraform to automate existing business processes as well as automating various M&O tasks to run error free and without human intervention.
  • Automated the restarts for the various applications, installation and configurations using Ansible automation.
  • Architecting and designing solutions which are highly available, scalable and failover proof.
  • Providing integrated and optimized solutions for high performance.
  • Successfully migrated CBMS to AWS Cloud from on prem data center.
  • Responsible for managing build, deployment and automation for salesforce builds.
  • Working on Audits and remediation of audit items.
  • Working on implementing container technologies using Docker and Kubernetes.
  • Responsible for operation of the entire CBMS environments (20 Environments) and uptime for the same.
  • Helping multiple deloitte teams (State of Indiana, California, Tennessee, Wyoming) to migrate to AWS cloud.
  • Automated most of the middleware technology installation and configuration to substantially save on resource time and effort and achieve efficient, quick and standardized implementation.

Environment: Jboss EAP, WebSphere Application Server, IBM HTTP Server, Apache WebServer, Oracle 12g, Oracle 18c, SOLR, Play framework, Zookeeper, MuleSoft ESB, MuleSoft RTF, Adobe LC, JIRA, Cognos, Amazon Load Balancer, Unix shell Script, RHEL, Dollar Universe, Jenkins, Amazon EC2, Amazon EFS, Amazon RDS, Amazon S3, AWS Cloud, Ansible Automation, Terraform, MoveIT automation, Amazon Systems Manager, Zabbix, Kubernetes, Docker.

Confidential

Middleware Lead/SCM Lead/Load Testing Lead

Responsibilities:

  • Successfully migrated CBMS environments (22 of them 300 VM’s) from On-Prem data center to AWS cloud.
  • Created various security groups, setup VPC’s and architected the subnets as well as availability zones to be highly available and failover capable.
  • Planned every VM and software based on the migration principle of Rehost, Re-platform & Refactor.
  • Created BOM (Bill of Materials) in preparation for cost estimation of migration including hardware and software cost and impacts.
  • Created various AMI’s and encrypted them with KMS Keys for migration.
  • Migrated each environment in a phased approach and SDLC cycle with least interference with day-to-day ongoing projects and changes.
  • Migrated 300 servers and 22 environments with applications and tools in a 6-month execution cycle.
  • Created automation scripts using Cloud formation to spin up AWS resources such as EC2 instances and AWS services such as EFS, RDS, Amazon MQ.
  • Migrated all NFS file shares to EFS to avoid single point of failure and get highly available architecture.
  • Currently working on migrating the WebSphere workload to Jboss and setting a path for containers using open shift red hat platform.
  • Planning and working on moving SOLR cloud to containers to achieve scalability in the environments and achieve environment integrity with container technology.
  • Using Amazon MQ and migrating from RabbitMQ to Amazon MQ took care of Single point of failure as well as highly reliable AWS managed services.
  • Mentored the 4 middleware admins to implement several complex projects in CBMS (Colorado Benefits Management System). Helped them in growing their career by providing them with various opportunities on various projects.
  • Using S3 buckets to send the ELB access log files to S3.
  • Using Cloud trail and Cloud watch analyzed, and debugged issues related to application functioning in AWS.
  • Working on implementing and migrating to Elastic bean stalk for our Apache servers and OWRA application running on glassfish.
  • Installed, configured and managed Kubernetes cluster for Log Rocket application.
  • Worked on setting up Route 53 entries migrating on prem DNS to Route 53.
  • Worked on setting up SSL certificates needed for ELB’s and setting up ELB’s for the application.
  • Designed complex technical architectures and implemented them to success.
  • Planning and managing entire Cloud migration project.
  • Managed the security driven projects for FTI controls and MARS-E controls for the CBMS System.
  • Managed and implemented upgrade projects for about 25 different products to comply with security to the latest stable release.
  • Automated and documented the migration of every middleware component in the project using UNIX shell script and setup an entire new script framework.
  • Installed and configured middleware such as WebSphere, Solr, Play, Mule ESB, Rabbit Mq, Adobe LC, and Apache, Cognos, JIRA, Zookeeper.
  • Providing day to day support and maintained, managed 21 non-prod environments and a production environment.
  • Setup SSL security between every component in CBMS (Apache - WebSphere, WebSphere - Mule ESB, WebSphere, SOLR, Play - DB)
  • Installed & configured Glass fish server as well as well as MySql DB.
  • Analyzing and providing up Firewall rules and working with the security team to investigate Firewall issue in the Century Link cloud.
  • Planned and migrated all middleware applications to Century Link cloud.
  • Resolved issues related to change in IP’s with lift and shift option for migration on the Century Cloud for middleware tools and applications.
  • Installed fix pack, feature pack and patch upgrades to various middleware components.
  • Worked with EXA Data to setup connectivity and submitting firewall rules for middleware to communicate with DMZ tier and Exa Data.
  • As a SCM and Build Lead have successfully planned daily builds for various pipes and environments for future releases and parallel development.
  • Implemented proper communication and notification processes.
  • Involved in resolving complex build issues and helping the build engineers resolve issues related to shell, ANT scripts.
  • Setting up Jenkins for CI builds as well as scheduling/planning various build schedules.
  • Resolved issues related to builds such as merge issues and compilation failures while building the applications.
  • Automating most of the build processes.
  • As a Load testing lead managed 1 resource and helped in having load testing setup for the entire application.
  • Using WAPT pro load testing tool implemented and recorded load testing scripts to run on a load test environment.
  • Analyzing the load testing logs and its impact on the infrastructure and middleware.
  • Analyzing the heap dumps and sql reports for performance improvements and fix issues if performance expectation not met.
  • Helped the load test engineer in resolving technical issues related to recording and customizing the scripts.

Environment: WebSphere application server, IHS (IBM Http Server), Apache WebServer, Glass fish, Oracle 11g, Oracle 12g, EXA Data, SOLR, Play framework, Zoo Keeper, Mule ESB, Rabbit Mq, Qlickview, MySql, Adobe LC, JIRA, Cognos, Firewall, Access Manager, Net Scalar, Load Balancer, Ant, AWK, SED, Unix shell Script, RHEL, Tuxedo, HPUX, Dollar Universe, Perforce, Jenkins, WAPT Pro., Sharepoint, JACL, Jython, Dynatrace, IBM support Assistant, Amazon EC2, Amazon EFS, Amazon RDS, Amazon S3, AWS Cloud, Century Link Cloud.

Confidential

Sr. Middleware Administrator / SCM

Responsibilities:

  • Installed, maintained and configured WebSphere Application Server V7.0, IHS, Plugin, and Apache on Red Hat Linux. Installed Fix Pack and latest Feature pack on WAS V7.0.
  • Successfully migrated WAS, IHS IBM HTTP Server, Plugin from HPUX to RHEL.
  • Installed Adobe Live Cycle version ES3 successfully on WebSphere.
  • Used ISA (IBM support assistant) to monitor heap utilization, jdbc connection pools and thread pools, as well as analyzing heap dumps and thread dumps.
  • Installed, maintained and configured SOLR and Play framework middleware components.
  • Installed, maintained and configured Mule ESB and Rabbit MQ.
  • Using Dynatrace, PTT, ISA, TPV investigated performance issues and technical, network issues in the production environment.
  • Setup Qlikview product for data analytics project.
  • Worked with the oracle 11g in gathering performance statistics and dumping performance data into DB tables.
  • Automated the entire manual build process using shell as well Jacl and ant scripting.
  • Worked on the build and SCM section of a proposal for a reply to a request for proposal (RFP).
  • Responsible or planning, compiling and deploying the code to all lower environments and production.

Environment: WebSphere application server, IHS (IBM Http Server), Apache WebServer, Glass fish, Oracle 11g, SOLR, Play framework, Zookeeper, Mule ESB, Rabbit Mq, Adobe LC, JIRA, Cognos, Firewall, Access Manager, Net Scalar, Load Balancer, Ant, AWK, SED, Unix shell Script, RHEL, Tuxedo, HPUX, Dollar Universe, Perforce, Jenkins, WAPT Pro., JACL, Jython, Dynatrace, IBM support Assistant.

Confidential

Sr. WebSphere Administrator

Responsibilities:

  • Installed, configured and maintained WebSphere Application Server V7.0 on HPUX as well as Red Hat Linux. Installed latest fix pack’s and Feature pack on WAS as well as IHS, Plugin & Apache.
  • Migrated CVS and Harvest versioning system to single versioning system perforce.
  • Installed Dynatrace monitoring tool for end-to-end client monitoring and capture client data as well as server data to give a complete picture for the entire transactions.
  • Resolved various technical issues related to bandwidth usage, network, firewall and performance issues.
  • Worked on creating JDBC shared connection pool, native OS environment variables, shared libraries as well as setting up global security.
  • Set up session replication within the cluster to manage session and provide session high availability as well as failover capability.
  • Used Memory analyzer to analyze heap dumps generated, thread analyzer to analyze thread dumps and PTT to monitor the server live for heap usage as well as JDBC connection pooling threads and other thread pools.
  • Planned, automated and implemented the migration from HPUX Itanium to Red Hat Linux servers.
  • Automated various business processes, WebSphere deployment and installations of various software’s and products on Linux using shell scripts as well log parsing scripts using awk.
  • Actively involved in performance tuning of the Middleware component and fine tuning the application for optimal performance.
  • Involved in resolving trouble tickets, environment issues as well as production issues.

Environment: WebSphere application server, IHS (IBM Http Server), Apache WebServer, Oracle 11g, Adobe LC, JIRA, Firewall, Access Manager, Net Scalar, Load Balancer, Ant, AWK, SED, Unix shell Script, RHEL, Tuxedo, HPUX, Autosys, JACL, Jython, Dynatrace, IBM support Assistant.

Confidential

WebSphere Administrator

Responsibilities:

  • Installed, configured and maintained various WebSphere network deployment clusters, WebSphere portal, and WebSphere MQ on RHEL and AIX servers.
  • Created and maintained WebSphere MQ queues.
  • Worked extensively on tuning the performance of the application w.r.t. stress testing and performance testing.
  • Using BMC Patrol created alerts as well configured automatic actions such as creating a thread dump on hung thread messages in WebSphere.
  • Setup SSL between the various tiers of the application.
  • Maintaining and managing nightly and weekly batch cycle and all WebSphere as well WebSphere MQ related jobs.
  • Working with Adobe LC on issues and configuration related to Adobe Live Cycle.
  • Patching and updating all the WebSphere components such as Portal, MQ, and Application Server, IHS to the latest versions as supported by the developer vendor.

Environment: WebSphere application server, WebSphere Mq, WebSphere Portal, IHS (IBM Http Server), Apache WebServer, Oracle 10g, Adobe LC, F5 Load Balancer, AWK, SED, Unix shell Script, RHEL, AIX, Autosys, JACL, Jython, BPC Patrol, IBM support Assistant.

Confidential

WebSphere Administrator

Responsibilities:

  • Installed, maintained, configured and managed WebSphere Application Server version 6.0.32 as well as v 7.0. Installing WAS network deployment, Apache, IHS, Plugin & tuxedo.
  • Migrated successfully from WAS 6.0.32 to WebSphere 7.0.
  • Worked on performance tuning of the application related to JVM heap size, thread polls, jdbc connection pool.
  • Extensively used Wily Introscope and IBM support assistant to monitor the WebSphere environment and the application.
  • Highly skilled in Unix Scripting using awk, shell script, sed etc. Automated SLA reports and deployments of application as well as batch scripts for log rolling and various business processes using UNIX shell scripts.
  • Installed AutoSys job scheduling tool. Created and maintained the batch jobs for all Dev, Test and Prod Env.
  • Worked as a junior sys admins and helped the team with issues related to BCV’s (business continuity volumes), backups and recovery from tapes using HP data protector.
  • Ignited HP VM’s from Ignite servers and successfully installing the images on new HP VM’s.
  • Worked with NetIQ for setting up alerts and monitoring for HPUX Systems as well as WebSphere Application server and all other applications.

Environment: WebSphere application server, IHS (IBM Http Server), Apache WebServer, Oracle 9i, JIRA, Firewall, Citrix, Load Balancer, Ant, AWK, SED, Unix shell Script, Tuxedo, HPUX, Autosys, JACL, Jython, Wily Introscope, IBM support Assistant, HP Data Protector, Ignite Server.

Confidential

Internship

Responsibilities:

  • Working with Weblogic Portal Server and creating pages, books and applying themes to the pages.
  • Creating a new validation environment to replicate the Production system.
  • Worked on installing Weblogic portal on Windows 2003 server as well as monitoring and maintaining the Weblogic Portal server.
  • Installed portlets as well as pages and customizing portlets and their availability based on the user groups and based on security policies.

Environment: Weblogic Portal, Windows 2003, Open Lazlo, JSP

Confidential

Student Director / Technical Assistant

Responsibilities:

  • Worked with CDS as a student director/technical assistant.
  • Develop websites for non-profit agencies of New Jersey and also maintained their Websites.
  • Hosted meetings and seminars for the nonprofit clients.
  • Managed a team of three students working under me and helped them gain knowledge and experience for website development.

Environment: PHP, MySql, Photoshop, Fireworks, Dreamviewer

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